Spencer's at the Waterfront

Spencer's at the Waterfront 的評分，來自曾造訪用餐過的客人。根據最近的評分

1. E

   Effie

   多倫多2則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing food and service, will definitely be back!
   

   Spencer's at the Waterfront已在1天前回覆

   Thanks for joining us Effie, Jon
   

   請問這對你有幫助嗎？

2. M

   Michelle VIP

   多倫多188則評論

   4.0

   在2天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 4

   Kris was a really nice server. The Cornish head is really delicious as well as the Bronzino fish. The oysters were extremely fresh. This is a great location if you want to pretend your on a Caribbean island with a great view of the water.
   

   Spencer's at the Waterfront已在1天前回覆

   Thank you for the feedback, Jon
   

   請問這對你有幫助嗎？

3. H

   Helen

   多倫多1則評論

   5.0

   在2天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Great place, great food. Parking was a choillenge
   

   Spencer's at the Waterfront已在1天前回覆

   Great having you Helen. We are working on troubleshooting the parking, Jon
   

   請問這對你有幫助嗎？

4. w

   wisam

   多倫多1則評論

   3.0

   在2天前用過餐

   1. 整體 3
   2. 食物 4
   3. 服務 4
   4. 氛圍 2

   Waited 15 mins to be seated for a reservation already made and the seating given a bad location near entrance. Noticed others reservations were taken before us.
   

   Spencer's at the Waterfront已在1天前回覆

   Wisam, Thank you for reaching out to us to let us know about this. Please reach out to me via email - jon@spencers.ca I would love to connect about this. All the best, Jon
   

   請問這對你有幫助嗎？

5. N

   Navdeep

   多倫多2則評論

   1.0

   在2天前用過餐

   1. 整體 1
   2. 食物 1
   3. 服務 1
   4. 氛圍 2

   We recently made a reservation at Spencer to celebrate our wedding anniversary, based on a friend’s recommendation. Unfortunately, our experience was deeply disappointing from the very beginning. First, the restaurant does not offer private parking, which meant we spent nearly 20 minutes circling the area in search of a spot. This stressful start set the tone for the date. Upon arrival, we were greeted by front-of-house staff who seemed to lack even basic hospitality training. We were offered two highchairs at a cramped table, which felt unsuitable for a special occasion. When I politely requested a better table, I was told, “We’ll see what we can do.” After waiting for eight minutes without any update, I followed up, only to be informed that not only would we have to wait for another table to become available, but we’d also have to join the end of the existing waiting list-despite having a reservation. The restaurant itself was noisy, making it difficult to have a quiet conversation. Apart from the admittedly nice view, there was nothing about the ambiance or service that made the place feel special or inviting. Disheartened by the lack of attention and care, my wife and I decided to leave and celebrate at a nearby restaurant, where we were warmly welcomed and our special day was truly appreciated. We have booked many restaurants through OpenTable for special occasions, and all have gone above and beyond to make our anniversaries memorable, except for Spencer. Sadly, we never even had the chance to try the food, as the poor service overshadowed everything else. I would not recommend Spencer for any special occasion. If you value attentive service and a welcoming atmosphere, I suggest looking elsewhere.
   

   請問這對你有幫助嗎？

6. M

   Madison

   多倫多2則評論

   2.0

   在2天前用過餐

   1. 整體 2
   2. 食物 4
   3. 服務 2
   4. 氛圍 5

   Everything was great up until I ordered the apricot crème brûlée. When the dish was served at our table, I noticed that it had oranges on it which I have an allergy too - I’m not anaphylaxis but it does make my tongue and throat sore. I apologized and told the girl that I didn’t know there was oranges on the dish and that I can’t eat it due to an allergy which she replied with “well I wish you would have told me that when you came through the door today”. I was kind of stunned and caught off guard at the attitude that I caught when I was apologetic. I’ve worked in restaurants for a large portion of my working life and I know how busy servers are, I wasn’t trying to make her do extra work which is why I apologized for having the allergy in the first place. She proceeded to tell me that orange is used in all the dishes at Spencer’s, and “you already ate some” even though I ordered a burger and fries. She never asked about any allergies at the table, nor did she ask if it was all citrus or just oranges, but when I asked to get the tiramisu, she quickly grabbed my dessert menu, (which was served with a lemon garnish of sorts) told me “ya you’re probably safest with that” then hurried away. She proceeded to ignore the table and didn’t say much to us the rest of the time until we paid the bill, from there I assume she realized that I still tipped her and she perked up a bit. Not sure if I’ll be returning but I figured you would appreciate the feedback, it just soured the whole experience. Thank you.
   

   Spencer's at the Waterfront已在1天前回覆

   Dear Madison, Thanks very much for letting me know about your experience. This is important information for me to know about. We do have a thorough and comprehensive allergy policy. I am sorry on behalf of the server for her attitude. I will look into this and follow up with my team member to provide this feedback. If you need anything, feel free to email me - jon@spencers.ca Again, thank you for joining us and for the feedback. I will address it. I wish you all the best, Jon
   

   請問這對你有幫助嗎？

7. S

   Samantha

   Ottawa4則評論

   4.0

   在3天前用過餐

   1. 整體 4
   2. 食物 4
   3. 服務 4
   4. 氛圍 5

   We recently visited Spencer’s to celebrate a birthday and had a lovely overall experience, with a few caveats worth mentioning. I had called ahead to request a nice table, and they thoughtfully seated us by the windows overlooking the water—a beautiful touch that set the tone for the evening. Our server was friendly and attentive, checking in on us multiple times throughout the night. There was a minor hiccup with a drink order, but it was no big deal and handled gracefully. One issue we didn’t catch until later was being charged for the wrong bottle of wine—unfortunate, but admittedly we noticed after the bill had been settled. The food was generally very good. The standout dish was definitely the short ribs—tender, beautifully presented, and generously portioned with well-paired sides. Two guests ordered steaks, both of which were cooked to perfection and well seasoned. However, the sides left something to be desired. For an upscale restaurant, a single halved fingerling potato and some sparse vegetables felt a bit underwhelming given the price point. Two others in our party had the salmon, which again was executed very well—nicely seasoned and cooked just right. Yet the same issue cropped up with the sides: one carrot and a few greens felt a little too minimal for what we were paying. While we didn’t expect a complimentary dessert, it was a bit surprising that nothing was offered considering it was a birthday celebration with a larger group. It’s a small gesture that would’ve gone a long way. All in all, Spencer’s is a beautiful spot with solid food and a great ambiance. However, for the price, it would be nice to see more attention to detail—especially when it comes to portioning and the overall guest experience.
   

   Spencer's at the Waterfront已在1天前回覆

   Thank you for your feedback Samantha. I will follow up with the team. All the best, Jon
   

   請問這對你有幫助嗎？

8. C

   Chris VIP

   多倫多6則評論

   5.0

   在4天前用過餐

   1. 整體 5
   2. 食物 5
   3. 服務 5
   4. 氛圍 5

   Amazing food and service as always. Love coming to Spencer's!
   

   請問這對你有幫助嗎？

9. D

   Daniela

   多倫多2則評論

   4.0

   在2025年4月27日用過餐

   1. 整體 4
   2. 食物 5
   3. 服務 4
   4. 氛圍 4

   We reserved a table for my Mom's birthday, table wasn't ready when we arrived. Had asked for a quieter table, but were finally put in a booth under a speaker, as would have had to wait even longer for another table to free up. Staff were friendly but seemingly overwhelmed. Food was excellent, wait staff as well.
   

   請問這對你有幫助嗎？

10. T

    Thomas J VIP

    多倫多39則評論

    4.0

    在2025年4月27日用過餐

    1. 整體 4
    2. 食物 5
    3. 服務 5
    4. 氛圍 4

    We enjoyed our meals. My wife's Prime rib was very good as was my grilled fish but the best best was our waiter Robert. He was attentive yet not intrusive, It was a lovely night and we shall return.
    

    請問這對你有幫助嗎？