Pizza was a huge disappointment. I actually love fire oven pizza therefore I anticipated it being bubbly and have a yummy char, but I have tasted fast food pizza with more flavor and char.
The dough was flavorless no and hard as a rock almost unedible. Our server was so rude to our table. I traveled with 2 children and they wanted more to drink, especially after a day in the sun God forbid they ask for a refill. Not only was he upset about us asking him for something he would talk to us with a neck snap! Watch out! Never again! I would consider to go BUT I think Domino's is better!
Tried to make a reservation on-line for 10 at 6PM. Only gave me options of 430 and 730 or later. So I lowered it to 8 people, and got the same. Lowered it to 6 people, and 6pm was then available. We got there, and the restaurant was empty. There must have been maybe 3 other groups seated in the entire restaurant. Note: not faulting the restaurant, I guess, but maybe an on-line problem. Menu looked good. We thought we were all going to have pizza but we all had pasta instead. RE: Servide. Someone was training someone. But we could never figure out who was training whom. 3 of us told the waiter how we wanted the checks broken up, while we were ordering. but that all came out incorrect, and we had to wait for them to redo. And the waiter kept arguing about how he said I told him to do it. I stated 3 of us told him, not just me. The person who brought out the food (was not the waiter) had no idea who got what. He looked completely confused. Re: the food. it was just so-so. I had a side of meatballs (3 meatballs), and I was surprised when i got my bill, to see they were $10 - which was more than my pasta meal and more than my caesar salad. Oh, the caesar was very bland. None of us were impressed with this restaurant.
We enjoyed out visit, the food was good, the atmosphere, ok. Our only concern, and we have noticed this with other restaurants in The Desert, the server announces quite loudly prices/money details to the whole
table while you are trying to be discreet with ordering wines etc. This practice is a "service industry 101" no no in most restaurants, so I think it is a matter of training.
This space was once occupied by a fine dining Italian restaurant. This weak attempt at a Neapolitan pizza restaurant is a poor substitute. The sauce was tasteless. Meatball starter tasted like frozen pre-made meatballs although the marinara sauce on the meatballs was good (better than the the pizza). If you want true Neapolitan pizza go to Pierro's PizzaVino in neighboring Palm Desert. That's the real thing. Finally, the drinks we not just overpriced they were grotesquely overpriced. $12 for a glass of wine that the retail price of the whole bottle is about $14.00, never mind they purchased it wholesale. $7.25 for a bottle of beer that costs $1.25 in the grocery store. Its no wonder the place was empty on a Saturday night. Not recommended.
Good pizza and salads, but the restaurant is very loud (music) and very bright. Both the music and lighting do not lend themselves to quiet conversations. The staff is friendly and eager to please.
The food was very good, once we were allowed to deviate from a Valentine pre-fixe dinner which was "only one offered" which we did not know. I have never been to a restaurant where only one choice of price was offered and what if you did not want 3 courses or what they were serving? But because we did not want pre-fixe dinner, we were seated in bar area rather than dining room even though we ordered dinner from menu.
When we arrived we were told by valet that it is $8.00 parking and when I asked if they validate I was told not at Sirocco. I asked at the restaurant and was told because this is not an upscale restaurant. If that is the case you would not know it from their overpriced wine list. This is supposed to be the "new" SPC Sirocco which is mostly Pizza/Pasta which is more casual. The least expensive bottle of wine on menu is $38.00 and $10. by the glass. They should have something about $24.00 a bottle or less by glass like they have in the bar for guests that wish to have a simple glass or bottle of wine with food that is very good but not gourmet. They also do not serve bread with salad, only can order off menu and Parmesan cheese rather than grated is brought to table in a jar.
I would recommend to my friends based on food and service, our server was very nice, but would tell them in advance about parking and wine prices. Also too bad the pizza oven is out of site.
The article in the local newspaper said that the once elegant Italian restaurant Sirocco was being updated for the tastes and casual atmosphere that todays diners desire. What a mistake!!!! I was a regular at the original Sirocco, but will not frequent this new rendition ever again. As one enters the room it is nice with a view of the man made water features, but you soon discover that the total experience is far from nice. The decor feels cold and cheaply done. The restaurant was far from full, but it was so loud we could barely talk and the lights were turned up way, way to high which added to the uncomfortable experience. Our table for 6 was very unstable and rocked with any movement which the waiter witnessed, but ignored.
The salads were nicely presented and there was a good selection of appetizers, pasta and pizza, but with todays carb conscious diners I find the change from a restaurant that offered wonderful meats, chicken and seafood as well as pasta perplexing.
Very nice wine list, but on the pricey side for the offerings made!
Selections were offered in 6 oz., 9 oz., and a bottle. My wife ordered a 9 oz. California Chard., and when it came it was obviously not a 9 oz. pour. We complained to the waiter who insisted that it was a standard pour, yet other tables receiving the same were obviously different. There was no remedy offered, nor did we push the issue, wanting to just have a nice dinner for two. We switched to beer after that!
Good food ... large family (young kids) kept noise level at a peak. Wait staff nice but new (learning).
The SPC inside of the Reniance Esmeralda needs a lot of help. As we arrived we were greeted by a hostess that had a very curt attitude. We choose to have a drink in the hotel lobby while waiting for our table. The waiter was very slow and appeared to be a bit put off that we would sit in his section.
After finishing our drinks we were seat at a very basic table looking out at a stunning view of the grounds. We started off with garlic knots to share, they were undercooked. I guess that occurred because a group of chefs were all standing at the hostess stand instead of being in the kitchen.
We chose to order two pizzas to share. The menu noted that they were Neapolitan pizza and to expect some chare. I know great pizza so I was looking forward. The margarita pizza was okay at best the tomato topping had been over worked and was more of a sauce instead of pieces of tomato. The crust was blonde and undercooked. The fennel sausage pizza was undercooked as well. The topping on that were good.
The waiters were MIA they came for the order, they delivered the the order and delivered the check and never came to the table for any other reason. This restaurant needs help and leadership.
First time back after rename, there needs to be more effort on training and presence of management. Dinner was marginal at best, the service was spotty, yet the waiter cared, just
obvious that the professional training does not exist. Would love to see this location thrive..
I had heard of Sirocco's reputation, and reading on Open Table: finest Italian restaurant in the Choachella Valley, AAA three diamonds, It was obvious this was the fine dining venue I was looking for.
It's not. It changed to a pizza place without changing the Open Table writeup. Great disappointment.
We had dinner on a Thursday night, very quiet. great service and the food was excellent.
the best italian restaurant in the desert. unfortunately it's closing soon. it will reopen as a pizza/pasta place. sorry to see it go. food, service and ambiance always top notch.
Me and My family stayed at the Esmeralda for the weekend and booked our reservations to this restaurant. The PROS on this place: 1. Great attention from the server 2. Food was very delicious and fresh 3. Were treated with some goodies from the chef 4. Room setting is very beautiful 5. MOM was happy CONS: 1. We ordered a bottle of wine but never received it (which I did not make a big deal of it) 2. The lake is very low and the look it kind of painful to the eye. Besides that, I would recommend that place for sure and it's great that you don't need to go anywhere outside of your hotel.