SOUTHGATE Bar & Restaurant

4.2
icon/ic_reviewCreated with Sketch.
808 Reviews
icon/ic_price_rangeCreated with Sketch.
$31 to $50
icon/ic_cuisineCreated with Sketch.
American
SOUTHGATE Bar & Restaurant is a casual-upscale bar/restaurant/lounge. The menu features American comfort food, prepared with style, based on classic French technique. SOUTHGATE’s cocktails are also classic, with modern twists, but unpretentious. Its wine lists are curated by wine expert Kevin Zraly, whose selections include a wide range of affordable gems and high end offerings. Late night offerings of food and drink are available until 1AM from Tuesday-Saturday. Join us for Essex Hour daily from 3-5PM for food and drink specials!

Specials

Thanksgiving Dinner Special Menus & Offers

Traditional Thanksgiving Grand Buffet - $149 per adult; $75 per child 12 years old and under. Seatings will be 1 PM, 3 PM & 5 PM with final seating at 7 PM. Grand buffet will include roasted turkey, prime rib, traditional fixings and dessert bar of Thanksgiving classics.

Thursday, November 28, 2019

What 808 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.2based on recent ratings
4.1
food
4.1
service
4.2
ambience
3.8
value
Noise · Moderate
50% of people would recommend it to a friend
5
4
3
2
1
Sort by
Filters
A
New York Area
14 reviews
Dined 2 days ago
Overall 4food 4service 2ambience 4

Un lindo lugar, bien ambientado y con rica comida. Pero el servicio fue muy malo.

Report
R
New York Area
11 reviews
Dined on October 6, 2019
Overall 2food 4service 4ambience 1

A tremendous disappointment. One of the dining room walls is dominated by a giant, non-stop television broadcast that constantly sends a flickering light across the tables. The broadcast might appeal to those seated at the bar, but it is a ruinous distraction for anyone hoping for a gracious meal.

JA
New York Area
3 reviews
Dined on September 19, 2019
Overall 3food 4service 1ambience 3

The food was delicious but our waiter was not attentive, in a hurry and knew very little about the wines on the menu. He disappeared for awhile and someone else brought us our check. Our enjoyment of the evening meal would have been much more positive and memorable had the wait staff been more attentive, considerate and customer focused.

BD
New York Area
2 reviews
Dined on September 18, 2019
Overall 5food 5service 5ambience 5

Nice you can have a chat with colleagues and hear yourself think. Very good server. Food delicious. Happy team. Thank you SouthGate.

C
Phoenix
3 reviews
Dined on July 17, 2019
Overall 5food 4service 5ambience 5

Terrific service in a lovely atmosphere. If you like people watching, a window front table is great, otherwise head to the back of the restaurant. Food was lovely, drinks were great, and server was top notch. I'd definitely recommend Southgate. They made our anniversary dinner truly wonderful!

H
Hawaii
11 reviews
Dined on June 28, 2019
Overall 2food 2service 2ambience 2

I went with my wife because we had a very good experience four years ago. Now the food has minuscle portions (the lamb chops came with a single chop cut in half to pretend it had two units), wine list is not so good any more, ambience was like a sports bar. Never will come back again. And the restaurant cancelled my reservation, but we arrived late but arrived. And the restaurant was half empty.

OT
Miami
5 reviews
Dined on June 28, 2019
Overall 4food 4service 4ambience 4

Was ok
Not one of my favorites and I would not go back

OT
1 review
Dined on June 15, 2019
Overall 5food 5service 5ambience 5

Delicious, great service and nice view to Central Park

1
Columbus
13 reviews
Dined on May 24, 2019
Overall 3food 5service 1ambience 4

While staying at the JW Marriott Central Park decided to have lunch at the restaurant on-site - Southgate. I was seated immediately however it was 5-10 minutes before I was acknowledge once she seated me & it was only because I “flagged down a waiter”. The food was good during my leisurely lunch & I enjoyed the Central Park atmosphere. Once finished, the waiter did not clean my dishes from the table when I was finishing my wine even though it was apparent I was finished. Unfortunately I felt it necessary to reduce my tip to reflect the poor service.

JE
New York Area
9 reviews
Dined on May 19, 2019
Overall 2food 3service 2ambience 4

we had a party of 10 and reserved in advance. The restaurant was not full , probably up 20% of it's capacity. Our waiter Ryan tried very hard , but he was servicing others at the same time. HE DID NOT HAVE ANY HELP . no busboys or any other assistance. No one helped him to clean the tables , remove empty bottles or dishes or to asked to serve another drink. Same silverware for several courses .
Our other friends ( 12 of them) joined us later and they were seating at the other table. Marcella was servicing them , but the same story. No help from anyone from the staff. Food , drinks and cleaning of the tables - all slow or non-existing.
Regardless, we spent over $3,000,000 and left 20% tip.
Again, waiters tried very hard, but the restaurant definately has managment issues.
I live on the block and visit restaurant/bar occasionally. Actually I am the owner of 2 restaurants and 2 Coffee Houses.
Joseph Klaynberg

OT
1 review
Dined on May 7, 2019
Overall 3food 3service 3ambience 5

VERY expensive for just ok food. Drinks were over priced. Over $20 for an Old Fashion.

OT
Jacksonville
43 reviews
Dined on April 26, 2019
Overall 5food 5service 5ambience 5

Our server, Marcella, was outstanding. Please thank her for us!

OT
Seattle
4 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 5

Such lovely service and good.

IK
Atlanta
2 reviews
Dined on March 9, 2019
Overall 5food 4service 5ambience 4

Excellent Service by the waitress. Really nice food. Can improve on selection of wine.

d
Washington DC
95 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 5

Excellent food and service a real neighborhood gem

OT
New York Area
12 reviews
Dined on February 18, 2019
Overall 5food 5service 5ambience 4

Great place and great food for a hotel. Service is great and waiters are friendly and accommodating. I recommend!

BE
Charleston
8 reviews
Dined on February 16, 2019
Overall 3food 3service 5ambience 3

Had to order breakfast at 1115. Very expensive. Waiter was very attentive but just not impressed with food and price .

f
New York Area
11 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

Very beautiful, calm, good food and great wine list.

BR
1 review
Dined on January 21, 2019
Overall 2food 1service 3ambience 5

Miscommunication between kitchen and server. Got the cheese and charcuterie and had no idea what we were eating. Chicken cordon bleu sandwich was very dry with little flavor. Bolognese was okay. It was tasty but not what we expected. The restaurant was nice and service was quick but the food was lacking.

DC
Dallas
16 reviews
Dined on January 11, 2019
Overall 5food 5service 5ambience 5

Our waitress was fabulous. The food was wonderful. And, best, they allowed us to eat and enjoy at our own pace. Well done.

R
New York Area
5 reviews
Dined on December 28, 2018
Overall 1food 3service 3ambience 1

This is a diner pretending to be a glorified restaurant.
I invited a friend for breakfast at Southgate Restaurant. Result: Disappointment.
Ambiance is poor.
Food is OK.
Mens room: Please clean the floor under the urinals frequently.
On web for attire they state Business casual. My friend and I turned out to be the only men wearing jackets.
Interior setting: unfortunate. Forty years ago Essex House was a beautiful place. Now it is different.
Interior design and seating are less than elegant.
in short, J W Marriott needs better management.

F
New York Area
1 review
Dined on December 16, 2018
Overall 1food 1service 1ambience 3

Just terrible. How a place can be this bad in NYC is beyond me. Almost all tables were empty, yet it took an extremely long time to be seated. No one came over for order...the food was served in an odd order...no one seemed to be servicing our table. Fish stunk fishy....just terrible.

KA
Minneapolis
7 reviews
Dined on December 15, 2018
Overall 2food 2service 2ambience 2

Average to below average food, terrible service (it was not busy, and there seemed to be plenty of staff), ridiculous prices. At that price point I’d expect a kitchen that takes at least some pride in the quality of ingredients. A $22 fruit plate should at least have fresh, ripe fruit, not unripe cantaloupe and honeydew and call it a day. And a $16 mimosa should be made with fresh squeezed orange juice, not Minute Maid. Disappointing enough to write a review.

RB
San Francisco
3 reviews
Dined on December 9, 2018
Overall 5food 5service 4ambience 5

Nice for a larger (10-12 person) group. Buffet is okay. Eggs benedict was very good.

OT
Richmond
2 reviews
Dined on December 8, 2018
Overall 5food 5service 5ambience 4

Fantastic food, service was quick & waiter very personable. Even got some carrots for me to feed the horses at central park as I had forgotten mine. Definitely would go back!!

WP
Dallas
7 reviews
Dined on December 6, 2018
Overall 4food 5service 4ambience 4

Good for “just in from LaGuardia”. Nice wine selection, short rib ragu good, just right spicy. JW Marriott-quality.

PV
Tampa
12 reviews
Dined on November 16, 2018
Overall 3food 1service 5ambience 5

The food and the wine were awful. Service and ambiance were good. We were surprised since the restaurant is in the JW Marriot ESSEX House.

AC
New York Area
10 reviews
Dined on November 13, 2018
Overall 4food 5service 4ambience 4

We were hungry but not starving. Sliders each and shared frites, and a bottle of wine was perfect.

JM
1 review
Dined on November 10, 2018
Overall 1food 2service 1ambience 1

Very cold, especially when door to outside opened. Order wrong 3 times, steak arrived well-done when ordered rare. No tableclothes, small table for 4 (we were a party of 5), and uncomfortable chairs. Restrooms scruffy. Very expensive, $500 including service for set lunch plus two glasses of wine each and coffee. Advertises ‘overlooking Central Park’, but on ground floor so more a view of traffic going by.

OT
New York Area
9 reviews
Dined on October 26, 2018
Overall 5food 4service 4ambience 5

Personable and knowledge wait staff. A great neighborhood hangout . If you’re visiting I highly recommend it for a beautiful place to experience a bit of NYC.

BF
San Diego
94 reviews
Dined on October 21, 2018
Overall 3food 3service 4ambience 2

Very limited menu. 10 oz hamburger is $29! Nicoise salad was quite good and $25...pricey but not outrageous like the burger which is far too large for most people. Noise from bar and music pipes in is loud and can hinder conversation. I don't recommend it unless you are trying to use the Marriott's egregious destination
fee $25 credit.

DH
Chicago
91 reviews
Dined on October 1, 2018
Overall 2food 2service 3ambience 3

Salad with chicken and salmon - chicken was dry and tough...far overcooked - salad was fresh and not overly dressed - salmon was average - service was good and quick

ME
Baltimore
2 reviews
Dined on September 15, 2018
Overall 2food 3service 1ambience 3

Food was average, but service was woeful, and it was not busy at all. Dinner for four took two hours. Won't return.

OT
New York Area
14 reviews
Dined on September 1, 2018
Overall 5food 5service 5ambience 5

A “go to” place!

OT
Houston
99 reviews
Dined on August 26, 2018
Overall 3food 2service 1ambience 5

An extremely overpriced bar food experience with a waiter with an attitude

AH
Charleston
2 reviews
Dined on August 26, 2018
Overall 1food 1service 1ambience 3

The menu is so tired and completely uninspired. They haven’t changed it in years. That would be fine if the food on the limited menu was delicious, but it is only fair on a good day. And so, so overpriced! Marriott, wake the f-up, burn the menu and get an inspired chef. My company has been partnered with the Essex House for years and everyone I work with hates the place.

C
New York Area
1 review
Dined on August 10, 2018
Overall 5food 5service 5ambience 5

We were a group of 9 people. Everyone commented that Southgate was a good choice. I loved the sliders (made from filet mignon). We enjoyed sharing the truffle fries...no ketchup needed, just so good. Two in our group ordered the salmon and said very good. Delicious cocktails too. We're going back!

m
New York Area
26 reviews
Dined on July 25, 2018
Overall 3food 3service 3ambience 3

We went during Restaurant Week. The bruschetta was crunchy and mushroom flavorful. A little too much oil. The pasta was hand made and cooked al dente. I prefer it a little more cooked. The pappardelle and shrimp regular price is $32. It was good but not $32 worth for the portion. It had four large shrimps. It is located in a hotel so pricey. Quiet enough to have conversations.

A
1 review
Dined on June 16, 2018
Overall 3food 3service 5ambience 3

It was okay food and drink but extremely overpriced. We paid $24 for an old-fashioned drink. We ate at The Renaissance lounge in Times Square the next day and the drinks were almost half the price.

j
New England
36 reviews
Dined on June 14, 2018
Overall 2food 2service 2ambience 4

Not fresh orange juice as described on the menu, coffee was below average and overall pricing high

1
2
3
21

Tweets by SOUTHGATE Bar & Restaurant