A sophisticated Japanese venue worthy of its Michelin stars. NYC lost an outstanding resource. I understand Soto lost their lease -- hope they soon reopen elsewhere!
We had the Omakase which is consisted of 11 small dishes and 13 pieces of sushi. The food was top notch, esp those small dishes which were uniquely flavored, well balanced and beautifully presented. Particularly I loved all uni creations. However, the entire dinner lasted over 4 hours; too much wait time between those small dishes which made us somewhat lose appetite and we felt like at the end of dining just couldn't wait to wrap up and leave, instead of enjoying the whole dining experience. The bill was $520 for2 --the food alone was amazing and worth the visit, but their lack of service mind (the waitresses were not too friendly and too slow food service) definitely diminishes the entire dining experience there.
Best Japanese food in the country
Excellent quality food but cold and slow service.
In this kind of restaurant I would have not expected having to wait for 40 minutes between dishes. It ruined our dining. I am very disappointed with Soto although the food was great.
Definitely very outstanding restaurant which worths 2 Michelin start. And I'm so disappointed that Soto is going to close in December 10 2016, despite I didn't come ny that often, Soto was always a must when I visited ny. Sushi was not outstanding, but still very good tbh.
This was our first visit to the restaurant and will certainly be our last even though they are closing on Dec 10. The food is actually quite good with good quality sashimi and sushi but the service was just unacceptable. We wanted to order our sashimi and starters first before hot food and sushi's but was told numerous times this is not how it works and I must order everything at once. Then I asked whether it is at least possible for the hot food come out after the sashimi but was told it was not within their control. After we had our sushi we wanted to order some additional sushi but was given attitude by the waitress who was in a bad mood the moment we walked in. She tried to dissuade us from ordering by saying it would take a very long time. After the meal she was keen to kick us out by hurrying us with ordering dessert or getting the bill even though there were other diners that came before us. There are so many good sushi restaurants in NYC and this is certainly no way to retain your customers. Call me traditional but when we walked in to the restaurant there was no traditional welcome by the chef or the staff and certainly no thank you when we got up to leave. Just not a very pleasant experience as the chef never took the time to make guests welcome even though we were sitting at the sushi counter. Finally, this restaurant also serve a lot of fusion creations which are good but definitely not something you would find in good sushi restaurant in Japan or even in NYC. Overall, quite disappointed.
Unfortunately this wasn't a good experience due to service. Which was terrible, slow and inattentive.
Terrible. Upon entering, we were never acknowledged by anyone in the staff. We stood in front of the restaurant for 5 minutes before deciding to step out and jump over to DOMODOMO where we had a fabulous experience. I would stray away from Soto.
Bad. It Not the same as some y Wars ago
The best uni I've ever tasted and fantastic sashimi. Good selection of sake. Quiet ambiance and extremely helpful wait staff.
I have a few of warnings. The service takes a very long time. If you have a reservation for when the restaurant opens (6:15), you won't even receive a menu until around 6:30, and the chefs don't begin filling orders until around 7pm. If you're arriving when it opens, be aware you have a lot of time to kill. The portions are extremely small and it will probably be best to order around three entrees (four if an entree you've selected is small), so meals are more expensive than they seem if you look at the menu.
It's expensive, but in my opinion, worth it for a special occasion.
Disappointed, not in the food, but in the chef. What should have been an amazing dinner was marred by an incredibly inappropriate response by the chef.
We have been here multiple time, and it still impresses. Some of the best fish prepared and cared for wonderfully.
Food - good. Nothing particularly mindblowing but it was a solid omakase, and appreciated the blend of prepared dishes as well as sushi.
Service - not so much. Came in here with a couple friends at 6:30pm for the omakase and we were told that the meal would be 2-2.5 hours with ~10 prepared dishes and ~10 pieces of sushi, were we OK with that? Absolutely, sounds great. Ordered a bottle of sake, we were on our way... The meal ended up lasting 3.5 hours, with 15-20 minute intervals between a few of the dishes. The sushi (which was the second half of the meal) came out very quickly, but for whatever reason the prepared dishes took an eternity to prepare. The restaurant was ~70-80% empty when we began given it was so early so it's a bit confusing what the issue was. The first and second time it wasn't that big of a deal but as it persisted throughout the meal, we found ourselves trying to peer over the counter to see what was going on. The final kicker for me was when we were given our check, our waitress told us there was a reservation waiting, effectively kicking us out. I generally have no problem with this if I'm with friends clearly overstaying a reasonable period of time, but when the duration of the meal was completely at fault of the service and then we're basically told to please leave now, that's frankly unbelievable.
I imagine it was an off night as my friend had gone previously and he told me his omakase lasted ~2 hours, but for
We love Soto and eat here every time we're in NY. Their small plates and nigiri are innovative, beautifully presented and truly delicious.