First visit ever to Soubou. I am a fairly experience foody. Five friends made reservation for a get together. We had a great time taking and joking. I must say the best experience was the parking attendant MIKE. He was fantastic. You can valet in the W for free! Don't miss a visit to the court yard and pool area.
FOOD - Where should I start? The food was not good. Nothing we ordered was an exceptional. The appetizers,sweet potato beignet( signature plate) were awful. The best dish of the night was the gumbo according to my Wife. Fried oysters were served at room temperature. The last piece of pineapple was actually sour!
Service - When we arrived for our reservation 5 minutes ahead of scheduled , we were directed to bar area with beer taps on the tables and was very loud. Happy hour was winding down. I requested a table in the main dining room. I was told " those tables are for people that have reservations. I explained I did have reservations. The best they could do was move us a few tables away form the bar. One member of our party ordered a second drink. The drink sat on the bar for 20 minutes before we flagged down another person to serve the drink.
Did we complain? Not during the meal because we did not see anyone after the food was dropped off(literally). It took 30 minutes for tabasco to appear our table after the request. We did complain after the meal and waitress says "I will bring you dessert." Without asking, the waitress brought 3 breading puddings with ice cream to the table. We were not charged for the dessert.
Leaving , the manager stopped by the express her condolences.
Bottom line the the night cost us $350 with tip for; 4 entries, 7 appetizers and 6 drinks. This is about normal pricing in New Orleans for and outstanding white tablecloth restaurant. I am not looking for something for nothing I just want to get what I pay for.
Soubou is not an outstanding restaurant.
I will not return,
Highly enjoyed our meal service and drinks. They do a vodka infused shot that was delish...
What a great respite after a day of cold and a canceled reservation at another restaurant. The lunch special is a very good deal. The server was pleasant and was there at all the right times.
Server wasn't well polished, but friendly. Cuban sandwich and blackened fish werr both good .
Leggs and Eggs brunch was amazing!! The food and cocktails were delicious but the entertainment by Bella Blu made it outstanding!!
Food was above average in taste. Service was great and ambiance was very good.
We have been here previously with fantastic food, service, etc. This was our 3rd visit and we were shocked at how terrible our experience was.
They have a small menu to begin with and they told us well after we arrived that they were out of almost every entree. They should have alerted us sooner so we could have made a better decision to stay beyond a drink.
The food they did have enough Of was phenomenal but a couple of our people got served cold items that were supposed to be warm. Our server was terrible and largely ignored us. We were one of 3 tables at the restaurant and we were seemingly her only customer(s) and still the service was horrendous.
Despite 2 prior wonderful experiences, we likely will not return to SoBou.
The ambiance, food, and service were ALL incredible. We were greeted by Bianca, the hostess for the night, and she was magnificent! She checked in on my boyfriend and I several times during our dinner and was very pleasant! Our waiter was knowledgeable and recommended delicious choices! We loved it so much, that we went back again two nights later for our last dinner in New Orleans. It's a must go while in NOLA.
Ate here on New Years Eve night and it was such a fun atmosphere. The food was amazing and so were the drinks. Made the night one to remember!