This is the second time we’ve been here and had a totally different experience this time around. Food wasn’t great, service wasn’t great and the ambiance is definitely not great. We came back for the food but were disappointed.
We have had dinner here before; it was very good. We thought we try their breakfast here. Breakfast sandwich and the potato was sooooo good! The service was good too! Thank you, SoBou.
Great food and nice people.
Menu is misrepresented but ambiance is nice
The cocktails were great and the food so delicious. We loved loved the chicken and wild mushroom gumbo. We liked the place so much we went back again the next day for cocktails and their bread pudding.
The Soup du Jour (corn chowder) and Gumbo du Jour were excellent and the braised short ribs got great reviews from the table. The Osso Buco was okay, but not something we would order again. This was Valentine's Day and the day after Mardi Gras, and the pressure of the week seemed to be getting to our waiter. He was not very friendly, helpful, or attentive. We ordered our "allow 25 minutes to prepare" bread pudding when ordering our entrees, thinking that might be helpful to the waiter and kitchen, but we still sat waiting for the dessert for about 30 minutes after finishing our entrees. We did not see the waiter again until successfully flagging him down to plead for our bill.
Hmmmmm, where do I start on how bad this restaurant is! 1. The waiter could not have been more indifferent to us. Took ages to wave him down and get our drinks orders and then he didn't even bother to ask the 6th person what they wanted before walking away. 2. My muslim friend asked to have the bacon removed from the burger...the burger arrives with a mound of pork rind next to it. She asks him why this is on her plate: "it's not bacon, its pork" was the reply. 3. He then forgot to put my starter order through so everyone else's food arrives but not mine 4. There is a dessert that takes 25 minutes to prepare so he tells us to tell him at the start if we want this, 2 people do...guess what, he forgot to order it and then when it finally arrives, only 1 is delivered. There was a range of other issues such as the menu online not being what you see in the restaurant and the restaurant being Arctic, and I am being generous by giving the food 3 stars...but the worst thing was my friend that paid by credit card found £200 taken from her card the next day by the restaurant!!! The bill had been paid mostly in cash! Avoid
We came here for a friends getaway weekend during Mardi Gras and the dinner and service was fantastic! Brandi, our server, was energetic and friendly. We ordered an array of small plates, dinner, special handcrafted cocktails and coffee. We had the following small plates, 1) a delicious fresh pickled and grape salad sparkled with cranberries, walnut, and pears topped with a lovely vinaigrette - this is a must order, 2) crunchy fried pork rinds and a creamy side dip, 3) soft beignets filled with sweet potato, 3) crispy boudin balls that were soft on the inside and 4) gumbo du jour made with mushroom and chicken New Orleans style. Everything was so delicious we weren’t sure if we would have enough for dinner. Since a few dishes weren’t available due to high demand, we settled on geox fish, bourbon short rib and pork and everything tasted AMAZING!! I highly recommend you add Sobou to your list of reservations when in Nola. Thank you Brandi for the birthday drinks and for making our dinner special.
Well I hate to complain. The field which is normally excellent was pretty mediocre, but it was also Mardi Gras day. The french fries were good that’s about it. What we normally thoroughly enjoy we left mostly on the table. Worst of all was the risotto; There was hair in the tacos which of course they ran out of oysters that’s normal and were replaced with shrimp all good. The waitress was excellent she really tried her best she did a great job no complaints there. The fish was overcooked. And those fried pork rinds really should be taken off the menu.
The small plates are fantastic and the service was good even on a local holiday. The main lunch courses were a bit on the small side but overall great value!
Made reservations because they advertised 25 cent Martinis. We got there and were told because it was during Mardi Gras it didn’t apply. The service was slow and the food not hot enough. We’ve been there on previous occasions and had a wonderful time. Won’t be going back anytime soon.
We only ate lunch here. The food was good. I would eat here again.
Loved the experience and the food was great.
Business dinner during Mardi Gras week, parades were going on so restaurant was fairly empty. Greeted and seated by friendly staff who gave us plenty of time between "Small Bites" and "Big Bites" - small bites were served as if they just came off the grill, my braised short rib was served luke warm. Not an extensive wine list for chardonnay drinker and after eating at another Commanders Palace restaurant earlier in the week was disappointed they were pushing that brand of wine as well. Overall, classify it as a good meal.
Excellent service. Varied wine menu. Food was good. My only suggestion is to offer more food options that aren’t so out of the ordinary. We had a difficult time finding something we wanted to eat. Great ambience, which is what I loved. Not many customers.