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Permanently Closed - Smokehouse Grill

3.7
190 reviews
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$30 and under
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Barbecue
Perfect For:
  • Kid-friendly
  • Good for Groups
  • Neighborhood Gem

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About

This restaurant is permanently closed. The Smokehouse Grill is an award winning authentic Southern BBQ restaurant voted the Best in Orlando by readers of Orlando Magazine and AOL City Guide. Also awarded the Best BBQ Award at the 2008 Gatlinburg Rib Fest. Featuring slow cooked brisket, smoked in our Southern Pride smokers for over 14 hours and our St. Louis Style ribs smoked for 5 hours. The steaks at the Smokehouse are hand cut just for us and seasoned with our own recipe. Breakfast at the Smokehouse is a family favorite offering an array of unique pancakes including the "off the chart" Red Velvet and Banana Split pancakes. Don"t forget to try our homemade Brisket Hash.

Breakfast and Dinner served Daily.
Dining Style
Casual Dining
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Cuisines
Barbecue, Steakhouse, American
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Hours of operation
Breakfast Daily: 8:00am - 11:00am; Dinner Nightly: 5:00pm - 10:00pm
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Phone number
(407) 352-7933
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Payment options
AMEX, Discover, MasterCard, Visa
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Dress code
Casual Dress
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Executive chef
Thomas Gentile
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Neighborhood
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Cross street
Sandlake Road
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Parking details
Plenty of on site parking
Additional
Banquet, Bar Dining, Bar/Lounge, Beer, Delivery, Full Bar, Happy Hour, Non-Smoking, Private Room, Takeout, View, Wheelchair Access, Wine
What 190 People Are SayingWrite a review
Overall ratings and reviews
3.7based on all time ratings
3.7
food
3.8
service
3.5
ambience
3.7
value
Noise · Moderate
78% of people would recommend it to a friend
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1.0Dined on March 4, 2017

One of the grossest meals I have ever had. thankfully it closed the next day

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1.0Dined on March 4, 2017

Worst experience we've ever had. Seating with reservation was fine, but 1 hr wait with no reservation, yet empty tables everywhere. Once we were seated our drink order and food order was taken and waitress said she'd also bring some dinner rolls. 45 minutes later we still hadn't even gotten a glass of water or our drink orders. When we inquired with waitress she repeatedly blamed the kitchen. After 45 minutes when we said we'd have the food delivered to the room instead (had children that needed to get ready for bed) waitress said they hadn't even started making our food yet (again, mostly empty restaurant!) so we cancelled our order and left. Extremely disappointing, especially given the restaurant promoting their award winning food. No manager was on hand to speak with. Our reservation was 7:30pm on March 4th

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2.0Dined on March 4, 2017

Disappointing. Apparently the bartender quit that day, but the overall service was very poor/slow (until it came to providing the check - that was extremely fast). The food was of fair or poor quality. The sirloin looked good but the texture was poor and the ribs were thin and expensive for what was served.

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2.0Dined on March 4, 2017

Our waitress tried her best but it took 15 minutes for a cocktail. When I asked her for a wine instead she told me it may take another fifteen minutes. The wait for food drinks an overall quality was poor. I will not return. It seemed as if there were not enough staff and the overall atmosphere was insufficient.

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5.0Dined on February 24, 2017

Great food and excellent service. The cocktails were perfect and the atmosphere is relaxed, yet classy. I'll be back.

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3.0Dined on February 23, 2017

The food was very good, but unfortunately the play was very noisy and the service was just plain slow. Took a while for the food to come out, and even went to bar and trying to get a drink was frustrating. Definitely not enough help! Stayed at the Westgate property and was only restaurant open, but took an Uber for the next meals.

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2.0Dined on February 20, 2017

Brisket was fatty and without good flavor. Gator bites were extremely greasy. Service was not good - they messed up around 2-3 things with our order and we were only a party of 3!

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5.0Dined on February 17, 2017

I searched all the reviews and experienced some of the same issues. Absolutely accurate was that the portions are very generous and sampler for two could truly feed 4. Brisket was very moist and flavorful. The sausage was incredibly juicy and delicious. The ribs were smoky and moist...very good. The beans were top 5% for me. Downside, and most of the negative reviews did say this as well, the pulled pork is too dry and the staff is incredibly friendly and apologetic for delays, which there were several. Trying to get a drink from the bar at our table easily took 20-25 minutes as the waitress said "they were just busy". The problem is that we could see that there was no one at the bar. The manager Adriana could not have been nicer and comp'd an appetizer because we made our reservation thru Open Table. This review is not meant to be negative, in fact we are going back tonight with our sons, but they do need to examine their workflow issues and make some changes if they are serious about fixing these review comments. The food is amazing and overall this place is really worth a try.

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5.0Dined on February 13, 2017

The food was delicious and the staff was friendly and on top of everything. Made the evening perfect. The variety of food is amazing and the taste was out of this world. I would come back everyday just to enjoy this food.

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5.0Dined on February 11, 2017

The food was very good and our server, Jewel, was very attentive and made us feel welcome.

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1.0Dined on February 10, 2017

Myself and two friends made a reservation based on previous reviews I saw on OT.

Our dinner was one of the worst dinning experiences I can remember. First, the air restaurant was "extremely" cold. Although the server was polite, the service itself was very slow. We waited at least 30 min after our appetizers were delivered. The meal itself was perhaps the worst part. The meat was cool and the coleslaw was warm. The brisket was a big slab of fat. No way should the person fixing my meal have put that fat cap on a plate and served it to anyone. I told the manager and he brought out more brisket, but by then I was disgusted and just wanted to leave. They never adjusted the temperature. The manager reduced my bill, but couldn't give me the 90 minutes I wasted during this dinner.

Won't be back!!

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3.0Dined on February 6, 2017

Myself and another couple with a reservation had to wait 10-15 minutes before being seated. Once seated it took over 5 minutes for a waitress to even ask for drink orders. Once we got some attention the waitress was very good. We got a smokehouse combo plate -- per the waitress recommendation, we only ordered for 1 (can also order for 2 or 4). The pulled pork was great, the ribs were good but a little fatty, and the brisket was very dry. Also got side of mac & cheese which was quite good.

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5.0Dined on February 3, 2017

We were treated like visiting royalty by the manager as we were presented with a complimentary appetizer of tchachos, a spin on nachos using tater tots instead of tortilla chips, just because we had used Open Table. The appetizer was very tasty. Following our appetizer, we received a basket of garlic rolls, corn muffins, and a soft pretzel bun, all of which were delicious. Our entrees included a red-eye burger, which my husband absolutely loved, and a vegetarian burger that arrived with fried broccoli florets on top. This, too, was very good. Needless to say, we had leftovers for the next day. Overall, a great experience!

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5.0Dined on January 31, 2017

Helen was an amazing waitress who was knowledgeable and friendly. She took time to talk with us. The food was amazing and the portions were HUGE!! We also got a free appetizer for booking through this app- that was a plus. Also great drinks! Good value for the money. We'd go back next year.

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5.0Dined on January 30, 2017

Food was very good.
We like the smoked flavor with the steak and ribs. Delicious.
Service was good as well. Attentive.
A very nice dinner there.

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4.0Dined on January 29, 2017

Staff was friendly. Food was yummy. Was visiting on vacation, wish we had this place back home.

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5.0Dined on January 28, 2017

We went for an early dinner. (Special before 6pm price). Boy was it great. We thought it would be a moderate portion. But the dinner was very large. We went home with boxes. The tachos appetizer was really good. We recommend it. TomKat

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5.0Dined on January 22, 2017

Great place, from front end to back end server Jonathon was great, manager spoke to us several times just to talk, nice, great for sports.

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1.0Dined on January 14, 2017

The service was terrible. Got wrong food had to wait for correct food. My wife ordered chicken wings and they were over done. You cost yourself a lot of money we wanted to eat and drink and had to chase people around the restaurant to get a drink

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4.0Dined on January 11, 2017

Best smoked brisket in the city, and the service and value can't be matched!

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5.0Dined on January 7, 2017

Food was delicious here!

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5.0Dined on January 3, 2017

Best BBQ in Orlando. Service is amazing and also a great valued meal.

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5.0Dined on December 31, 2016

The bread basket has delicious ! The brisket is awesome!!

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5.0Dined on December 30, 2016

Server was very friendly and easy to talk to, she also went as far as to bring me a small sample of the chef's seafood soup to make sure I would like it, indeed I did all the food was great.

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4.0Dined on December 28, 2016

Nice, easy place to eat. Staff was very friendly and food reasonably priced for a vacation area.

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2.0Dined on December 23, 2016

Breakfast buffet had empty bins for eggs, bacon and pancakes. Had to ask for them to be filled. No one was at the omelette station. Many empty tables and had to be asked not to be sat right next to server station. Very disappointed.

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5.0Dined on December 10, 2016

Our server was great, but I don't remember his name. Smells divine here. We had burgers and fries, fabulous. On other occasions had brisket and ribs. Yum.great prices, lots of seating. Go!

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5.0Dined on December 6, 2016

Simply a great place with excellent food and friendly service.
This was our second visit and it was great.

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5.0Dined on December 3, 2016

Received complimentary appetizer for using Open Table...nice touch!

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4.0Dined on November 25, 2016

it was very easy to use, food was much better than expected. the manager came over and gave us a free appetizer for using this app

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5.0Dined on October 15, 2016

We had exceptional service with our waiter, Jonathan! He knew the menu and was able to explain the dishes well! The food was perfect! Couldn't ask for a better place! Highly recommend this place!

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5.0Dined on October 9, 2016

It was awesome!!! Jonathan was great !!! Very attentive and polite.

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1.0Dined on October 6, 2016

Buffet was a joke. Visualize Macdonalds having one and you would have a good idea what this was.

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3.0Dined on September 23, 2016

Drinks were watered down

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5.0Dined on August 14, 2016

The food was delicious- especially the Tacho- tater to nachos. The service was impeccable. Everyone was very nice

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1.0Dined on August 13, 2016

The wait time is horrible, my family and I waited 1hr 15min for our entre and the restaurant only had 3 other couples in there. My wife and ordered steaks her well done and mind medium rare, both steaks were over cooked badly. The side dishes Mac n cheese, mash potatoes were great. The kids meal chicken tenders and fries were awesome. If we didn't have so else to be, we would have made a formal complaint to management about their services and requested a refund.

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5.0Dined on August 3, 2016

The service was quick and the food was great! Our waitress Helen was awesome! She was funny in her own way! The manager Adrianna(close as I can remember) was very friendly and made sure we had everything we needed!

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5.0Dined on July 21, 2016

Great service and meals were out quickly. Good view of the lake

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3.0Dined on July 8, 2016

I took my 24 year old son here for dinner. Overall, we gave it ab7 out of 10. The food, service, and atmosphere were all good, just not great. We both gave it a 7 out of 10.

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2.0Dined on July 5, 2016

The steak was not cooked all the way, they not give me everything that I ordered until I advised them that I didn't receive it, the music was loud and I could not hear our conversation, then we felt pressured to buy desert as well! She was repeatedly asking 5 minutes if we wanted desert.

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