The Charmant Restaurant

The Charmant Restaurant reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. s

   sheri

   Philadelphia28 reviews

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 3
   3. Service 5
   4. Ambience 5

   My son and his girlfriend came for prom. Service was great. Steak wasn’t the best, especially considering the price. Overall everything was great.
   

   The Charmant RestaurantResponded 2 days ago

   Hi Sheri, thank you for choosing us for such a special occasion! We're so glad to hear the service made a great impression and that overall everything went well. We're sorry the steak didn't quite meet expectations—we truly appreciate the feedback and will pass it along to our kitchen team. We hope to welcome you all back again soon!
   

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2. E

   Emma

   Milwaukee1 review

   5.0

   Dined 4 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 4

   Landon was amazing! All the staff were incredibly helpful and kind and the food was amazing.
   

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3. N

   Nora

   Minneapolis2 reviews

   5.0

   Dined 6 days ago

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   The food and service were wonderful. We ate early and the restaurant was pretty empty so the noise level was low. Our server was so nice and accommodated my food allergies. We will definitely return.
   

   The Charmant RestaurantResponded 2 days ago

   Hi Nora, thank you for the lovely review! We're so glad you enjoyed the food and service, and that your server took great care in accommodating your allergies—that means a lot to us. It’s great to hear you had a peaceful dining experience, and we truly look forward to welcoming you back soon!
   

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4. W

   Wayne

   Milwaukee2 reviews

   4.0

   Dined on April 20, 2025

   1. Overall 4
   2. Food 4
   3. Service 4
   4. Ambience 4

   Food was good and a good variaty. Dining room was spacious and the noise level was nice. Food temperature could have been higher. The staff was pleasant and sufficient providing ample service between courses.
   

   The Charmant RestaurantResponded on April 22, 2025

   Hi Wayne, Thank you for the thoughtful review! We’re so glad to hear you enjoyed the food selection, atmosphere, and service during your visit. We appreciate you pointing out the issue with food temperature—it’s helpful feedback, and we’ll be sure to share it with our team so we can continue improving. We hope to welcome you back again soon for an even better experience! The Charmant Food and Beverage Team
   

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5. F

   Faith

   Milwaukee1 review

   2.0

   Dined on April 20, 2025

   1. Overall 2
   2. Food 1
   3. Service 5
   4. Ambience 4

   We came for Easter Brunch. I've had breakfasts at The Charmant and have enjoyed them. We were not impressed with the cold food that came from the breakfast buffet...especially for $65 a person.
   

   The Charmant RestaurantResponded on April 22, 2025

   Hi Faith, Thank you for joining us for Easter Brunch and for taking the time to share your thoughts. We're so sorry to hear that the buffet didn’t live up to expectations, especially given your previous positive experiences with us. Cold food is not the standard we strive for, and we completely understand your disappointment—particularly at that price point. We’re sharing this feedback with our team to make sure it’s addressed moving forward. We truly appreciate your continued support and hope to welcome you back for a much-improved visit. Warm regards, The Charmant Food and Beverage Team
   

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6. A

   ALDWIN

   Milwaukee1 review

   3.0

   Dined on April 20, 2025

   1. Overall 3
   2. Food 1
   3. Service 4
   4. Ambience 4

   The food was good but cold, so paying 65$ a plate was a big disappointment! I was not expecting that let down.
   

   The Charmant RestaurantResponded on April 22, 2025

   Hi Aldwin, Thank you for taking the time to share your feedback. We're truly sorry to hear that your Easter brunch experience didn't meet expectations—especially on such a special occasion. Serving cold food and coffee is certainly not the standard we aim to uphold, and we completely understand how disappointing that must have been, particularly given the price point. Please know that we take your comments seriously and will be sharing them with our culinary and service teams to ensure this doesn't happen again. We'd love the opportunity to welcome you and your wife back for a much-improved experience. Thank you again for your honest feedback—it helps us grow and do better. The Charmant Food and Beverage Team
   

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7. L

   Linda

   Chicago5 reviews

   5.0

   Dined on April 19, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Always a treat to have brunch at the Charmant, the food and service are top notch!
   

   The Charmant RestaurantResponded on April 22, 2025

   Thank you so much, Linda! We're thrilled to hear that brunch at The Charmant is always a treat for you. It means the world to us that you enjoy both the food and the service—we'll be sure to pass your kind words along to the team. Looking forward to welcoming you back again soon!
   

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8. D

   Diane

   Columbus3 reviews

   5.0

   Dined on March 22, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   Delicious breakfast, excellent service, beautiful ambiance, would come back any time!
   

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9. C

   Carole

   Milwaukee7 reviews

   4.0

   Dined on March 16, 2025

   1. Overall 4
   2. Food 4
   3. Service 5
   4. Ambience 4

   Our meal was delightful, our waiter was spot on, the drinks were fabulous and the view outstanding. Loved our whole experience.
   

   The Charmant RestaurantResponded on April 8, 2025

   Hi Carole, Thank you so much for your kind words! We're thrilled to hear you enjoyed your meal, drinks, and the view. It’s wonderful to know that our service made such a positive impression on your experience. We can’t wait to welcome you back for another memorable visit!
   

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10. G

    Greg

    Minneapolis2 reviews

    1.0

    Dined on March 16, 2025

    1. Overall 1
    2. Food 3
    3. Service 1
    4. Ambience 4

    We love The Charmant, typically, but our most recent visit was so disappointing. We felt totally isolated upon entering the restaurant. Ridiculously long wait for any assistance or greeting. Water came and then nothing. We were prepared to leave when a kind associate offered to find us a server. But the poor service continued even after our order was taken. The 2 chocolates were appreciated. Hopefully it was just an "off" day.
    

    The Charmant RestaurantResponded on April 8, 2025

    Hi Greg, Thank you for taking the time to share your feedback, and we're truly sorry to hear about your recent experience. This is certainly not the standard we aim to provide, and we understand your frustration with the delays and lack of attention. We're glad to hear that one of our associates stepped in to assist, but it's clear that we fell short in several areas during your visit. We truly appreciate your understanding and will be sure to address these issues with our team to ensure this doesn't happen again. We hope you'll give us another chance to provide the exceptional service you’ve come to expect from us. Warm regards, Lydia Thompson, Food and Beverage Supervisor
    

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