Flat Top Grill - Peoria

Reseñas de Flat Top Grill - Peoria de comensales del restaurante. Basadas en valoraciones recientes.

1. OT

   Comensal de OpenTable

   Chicago/Illinois1 reseña

   1.0

   Comieron en 27 de diciembre de 2019

   1. Global 1
   2. Comida 3
   3. Servicio 1
   4. Ambiente 4

   They got all the orders mixed up. They did compensate with some discounts, but that didn’t do much to repair the damage.
   

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2. HL

   HilaryL

   Chicago/Illinois1 reseña

   1.0

   Comieron en 26 de diciembre de 2019

   1. Global 1
   2. Comida 2
   3. Servicio 1
   4. Ambiente 1

   I have been going to Flat Top for several years. Normally, my family goes to the Bloomington location. We have never had any issues. We went to the Peoria location this time since we were visiting the zoo. We are from out of town and made a drive over specifically for Flat Top and the zoo. Immediately I could tell that it was going to be a negative experience. They were highly understaffed. It took ten minutes to order drinks and another 10 minutes to receive them. Then the waitress forgot to bring straws and it took another 5 minutes to get them. No apologies, simply rude. The food took at least 30 minutes. It was just okay, didn’t seem like the same quality as we have had in the past. The food prep areas were dirty. There was food all over the counters. They were out of several big ingredients (one was rice). Definitely not worth the trip over. I also noticed that the sauces seemed watered down, maybe to save money? We will never return to this location.
   

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3. OT

   Comensal de OpenTable

   San Francisco3 reseñas

   5.0

   Comieron en 26 de noviembre de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   Food was awesome and will be back again. Me and my friend enjoyed ourselves
   

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4. JG

   JohnG VIP

   Chicago/Illinois37 reseñas

   2.0

   Comieron en 9 de octubre de 2019

   1. Global 2
   2. Comida 2
   3. Servicio 3
   4. Ambiente 4

   Not very crowded. Took nearly an hour to get my stir fry. Should have taken ten minutes. Can’t go here for lunch if you are on a break from work with service this speed. Bowl was very much overcooked. Noodles became very mushy. Flavor was good enough though that I had a second bowl since I figured I’d already blown way past my lunch break. Ingredients on the selection bar were very fresh and was certainly appealing. Soup, while taking far too long to come out, was very good. Server did a good job keeping drink full. She was great. She was handcuffed by an incredibly slow kitchen. Would only return for lunch if I was not working that day.
   

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5. JO

   JOET

   Chicago/Illinois14 reseñas

   3.0

   Comieron en 6 de octubre de 2019

   1. Global 3
   2. Comida 3
   3. Servicio 5
   4. Ambiente 4

   Most of the popular ingredients and sauces were Empty. There is no one Employee that oversees the Ingredient Station to keep it Stocked up!
   

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6. OT

   Comensal de OpenTable

   Nueva Orleans/Luisiana1 reseña

   5.0

   Comieron en 27 de agosto de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 5

   I love coming here.
   

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7. OT

   Comensal de OpenTable

   Chicago/Illinois1 reseña

   5.0

   Comieron en 9 de agosto de 2019

   1. Global 5
   2. Comida 5
   3. Servicio 5
   4. Ambiente 4

   Waitress was very kind and was awesome!
   

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8. KD

   KatieD

   Chicago/Illinois1 reseña

   1.0

   Comieron en 12 de mayo de 2019

   1. Global 1
   2. Comida 1
   3. Servicio 1
   4. Ambiente 1

   They burnt two of our meals, then they forgot to put one of the meats in the other one.
   

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9. S

   Shanbam44 VIP

   Chicago/Illinois14 reseñas

   1.0

   Comieron en 5 de mayo de 2019

   1. Global 1
   2. Comida 3
   3. Servicio 3
   4. Ambiente 2

   We where’s greeted at our table for at least 10 mins. Our server stopped by and let us know she would be with us soon and then came back 5 mins later, she was extremely nice and must have just been really busy. We were here to eat dinner before a concert and figured it would be pretty quick but about 45 mins into our reservation and we still had not received our meals. Our server later told us that they forgot to put our meals on the flat top... she offered us unlimited at no extra cost and packaged up our second round for us. She also dropped off some roti bread for us to try at no cost. We were very grateful and were happy that she was willing to smooth things over, but where was the manager? The manager never once stopped by to apologize or at least make sure we were satisfied, the bus boy made more of an effort to ensure our visit was enjoyable. As a restaurant manager myself I do not believe the situation was handled correctly and we will not be back.
   

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10. OT

    Comensal de OpenTable

    Chicago/Illinois2 reseñas

    1.0

    Comieron en 16 de marzo de 2019

    1. Global 1
    2. Comida 1
    3. Servicio 1
    4. Ambiente 3

    Service was horrible and extremely slow!
    

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