Brio Italian Grille - Columbus - Polaris Brio

Brio Italian Grille - Columbus - Polaris Brio reviews from people who’ve dined at this restaurant. Based on recent rating.

Review summary

1. R

   Rian

   Columbus5 reviews

   4.0

   Dined 7 days ago

   1. Overall 4
   2. Food 4
   3. Service 3
   4. Ambience 5

   I would rate this experience a 7/10. Friendly staff. There was 2 issues with the food my aunt ordered. 1st the lamb chops were burnt then 2nd the next plate came out undercooked. Management replaced plate and everything tasted delicious. I had lasagna and I rate it a 10/10. I loved it.
   

   Brio Italian Grille - Columbus - Polaris BrioResponded 2 days ago

   Thank you for your honest and balanced feedback! We're glad to hear you enjoyed the lasagna and had a positive experience with our friendly staff. We apologize for the issues with your aunt’s lamb chops but are happy to know management was responsive and that everything ended on a high note. We appreciate your visit and hope to welcome you back soon for an even better overall experience!
   

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2. C

   Cyndie VIP

   San Francisco3 reviews

   3.0

   Dined on May 11, 2025

   1. Overall 3
   2. Food 3
   3. Service 3
   4. Ambience 3

   The food was fine but we arrived at noon. I asked my server for the brunch menu and she said brunch ended at noon. We ordered off of the dinner menu even though we made this mother’s day reservation specifically for brunch. As we finished our good, we saw a table near us being served brunch food at 12:45. We asked our server about it and she said as long as you are sat by 12:30, customers could order brunch which totally contradicts what she told us before. We stated that we were here at noon and she just walked away. After this experience and a terrible experience at Easter, we will not be back.
   

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3. F

   Frederick VIP

   Columbus2 reviews

   5.0

   Dined on May 11, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We went to your Restaurant for Mothers Day. We had (14) so not an easy find on Restaurants. The food and service were top notch. Had been in a while was very pleased.
   

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4. A

   Austyn

   Unspecified1 review

   5.0

   Dined on May 4, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had such a great experience. We were so glad they were able to accommodate our large party size. It was a great place to celebrate with friends and family!
   

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5. D

   Doug VIP

   Columbus36 reviews

   4.0

   Dined on May 2, 2025

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 4

   A group of friends and I had a nice lunch. The service was excellent and the food was tasty.
   

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6. C

   Carol VIP

   Columbus5 reviews

   5.0

   Dined on April 23, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We had a nice experience sitting in the terrace. Great happy hour choices.
   

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7. K

   Kaye VIP

   Cleveland70 reviews

   5.0

   Dined on April 20, 2025

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   We go to this Brio often, and we love it. We were particularly impressed by how well they handled the Easter Sunday brunch, including a special brunch menu, and also how well they accommodated guests during a "full house."
   

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8. c

   christopher VIP

   Columbus2 reviews

   3.0

   Dined on April 19, 2025

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 3

   2 meals not correctly served and the taste was average at best
   

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9. G

   Genevieve

   Columbus1 review

   2.0

   Dined on March 26, 2025

   1. Overall 2
   2. Food 3
   3. Service 2
   4. Ambience 5

   Server over extended. Could not get a dessert menu for a birthday reservation.
   

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10. D

    Don VIP

    Columbus34 reviews

    4.0

    Dined on March 15, 2025

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 4

    The restaurant was very busy with large parties and a banquet. So service was slower than usual. But once the staff noticed us, they were very attentive and apologized profusely. Overall, it was a very good experience. We were not rushed and had lots of time to enjoy the dining experience. The food, as usual, was excellent.
    

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