4 of us reserved a table due to the Silver Palm being listed as a "cigar bar" and their menu listed small plates. However, when we arrived, the waitress explained that we were set up for "afternoon tea" that was at a table outside the bar itself. We explained that we were there for the small plates, not tea. The waitress appeared upset since they had set the table for afternoon tea.
We asked her about cigars - they have a small humidor and they were on the menu and we asked to be seated in the bar, where there were multiple tables empty. We were told that if we wanted cigars, we had to go outside to a small veranda that overlooked the pool.
So, we ordered cigars and drinks and went to a small cafe high top outside - where, due to the wind, it was virtually impossible to light the cigars. We waited about 15 minutes for the waitress to return to take the food order. During this period of time, several people came up to the railing to see the pool area and had to be physically almost touching us to do so.
When the waitress came back, we told her that we would just pay the bill and forego the food. She took the time to tell us about their sports bar - which we were not interested in - and their other restaurants - which we were also not interested in.
We then left, went to the Marriott, and had sushi and small plates, drinks, and were waited on by 3 members of the waitstaff.
Just a hint, Ritz-Carlton, don't call yourself a cigar bar, if you don't allow anyone to smoke a cigar.
Tea, Tea, Tea! What a wonderful afternoon tea! My husband and I really enjoyed the tea and pastries, which were delicious and beautifully presented. There is a vast tea menu, and we only wish we weren't in a hurry for a spa service right after, because it was worth a long stay and second visit.
High Tea was a true pleasure. Clearly a lot of creativity and talent when in to preparing the food, it was beautiful and delicious and the staff was so welcoming and kind.
Wonderful afternoon tea. Very nice servers.
I would love to give this experience a 5 star but unfortunately I found a piece of sausage casing in one of the sandwiches. Pointed it out to the waitress who brought it back to the kitchen and all we got was a sorry. No exchange for a new piece or any discount was offered. Little disappointed as the expectations for Ritz was much higher than this.
One word: Perfect!
(Afternoon Tea with in beautiful surroundings, fantastic service and the best scones.)
Great afternoon tea with delicious sandwiches and cakes. Highly recommend this for couples and families.
From the moment we arrived we were treated to impeccable service. The silver palm is hands down the most elegant, tasty and wonderful high tea I've had anywhere I've traveled. There is a plethora of teas to select from and the waiter and kitchen staff kindly substituted one of the standard sandwiches for our party due to a food allergy. Additionally, the staff went out of their way to add a special touch for the birthday we were celebrating by adding a plate of gold dusted chocolates with a candle and chocolate letter wish to our spread. A definite must-do when on the island!
- everything had too much of the same sweet in it. of salt. Needs a better mixture of salty, buttery to combat the sweet. Sizes of the food was good though.
They kindly arranged special goodie tray for my friend's birthday. Waiter also was creative with menu to minimize cost of bottle of Moët with our high tea. View was pretty but seating not highly comfortable for eating and drinking. High tea food was attractive and tasty. Enjoyed wandering the art gallery after our tea.
Tea, food, and service are great at Ritz Carlton Grand Cayman.
Tasteful & tasty Tea Service at Silver Palm, Ritz Carlton, Grand Cayman. "TEALEAVES- the finest pure teas & Botanicals, Hand-Crafted Artisan" was the tea. The printed menu outlined these teas and matching cuisine. The loose teas were offered in white lacquered wood box with 11 glass jars so we could examine each of the blends to judge for ourselves which one to choose. two menus are offered: Oliver Cromwell and Sir Francis Drake. The only menu difference-one is served with a glass of champagne and the other was not. The tea cuisine menu was a selection of variety of small sandwiches with wonderful flavors, small warm scones and a selection of pastries + raspberry jam, butter and lemon curd. It was a delight!
I had tea at the Ritz Carlton in Grand Cayman.
It was awful. The food was mediocre and the service was terrible.
Our waitress served the tray of food and never returned to fill tea pot etc.After we finished the tea we waited an additional hour and then asked the bartender for the check.
Four of us on two small round tables. Felt a little cramped. But food good. Was a big group who were very noisy. Glad we went but probably won't go again.