Poor staffing continue to plague this place. They would have more regular customers if they tried but obviously work in the volume over retention principles of business
Always love the food here and great service.
The food was amazing. I did have to leave after done but the waiter didn’t seem to come back to get our bills on time which made me late. Overall really amazing food and environment! Will go again!
Usually this spot is a favourite for us, but there was a group of 30+ young adults (under 25) seated in the restaurant, and they were quite obnoxious. The restaurant turned all the lights out to sing happy birthday, which riled up the already rambunctious group and was very disruptive to conversation. When I mentioned that it was quite loud and we would have preferred to have been warned about the group either when we made our reservation, or when we were seated, I was disappointed by her attitude and demeanor (I felt dismissed). I'll be trying other places nearby before I go back.
Well located for pre- or post-theatre meals, Shuraku offers a wonderful variety of Japanese dishes. It is fun to try different dishes and the prices are reasonable for such consistently good food.
We’ve frequented this once great Sushi place over many years ever since it first opened. The decor is getting tired, the service is barely there and the food is a ripoff for the prices you pay. $100+ for 2 with 1 sake and 1 beer and we left hungry. The rolls are poorly constructed and about half the size they used to be and were way to salty. The only good aspect was the whole grilled squid that’s always been good. No house sake, no ginger with your Sushi, tiny wasabi and you have to ask the host to send the server over to order multiple times . All around pricey and disappointing experience. Maybe I’ll try one last time in the future because of all the good meals in the past, but please find some less condescending servers that don’t make you feel stupid you don’t speak their language, since English is apparently too difficult for them.
My second time to this restaurant and I cannot wait for my next visit. the service was amazing. fast, courteous, friendly and knowledgeable. our seating was comfortable and the food. oh my the food was sooo delicious. Sukiyaki, Kinpira, ribs, tuna, gomae... the way to my heart is definitely through my stomach and this restaurant definitely has my heart!
Friends and I went before a show at the Orpheum. Great service and delicious fresh seafood! The three way tuna, eggplant bombs, chefs special sashimi plate and their rolls were sooo good!!
Flawless food and fine dining service.
Always enjoyed the food here, one of the best sushi restaurants in town!.
Food portions can be a bit small for the price but it is to be expected in the heart of DT Vancouver. Overall a very good restaurant with great service that helped celebrate my birthday!
Fantastic food the octopus karaage was incredible!!
Great New Year’s Eve dinner!
Los platillos a tiempo, el sabor muy bien la presentación bien, en general el
Restaurant bien, le falta limpieza.
Precio corresponde a la calidad y sabor bastante accesible!
Another great dinner at Shuraku! Matt, the bartender, delivers just the right attention and humour to everyone in our group. The staff are great and food is so delicious! Arigatou Gozaimashita!
Great food and casual ambiance. Their three-way tuna is a must try
Food is not as good as it used to be, but price keeps going up.
Sashimi! Fresh, melt in your mouth. What an awesome find. Excellent sake flights..and I didn't really enjoy sake until now. The shrimp tempura was great, lightly crisp.
Food was not great, service was okay. But food was very pricy and it's not what I extected. The place is too pricey . And we made a reservation and the place where we sat was aweful. You guys could have given us a booth instead of table near the door.
I really love their sake selection! Best place in town to get sake and sake flights!
Amazing service, fresh food. A little expensive but you’re paying for the location, ambiance and service. I would definitely come back!
Great food and fantastic service. To help us decide on the right sake from their large menu, our waitress bought us tasters if there varieties. Food was delicious and service was attentive.
Great place to meet up with friends
The sushi was very good. It was a very rainy day, they took our jackets and hung them up. The service was very good. Very polite. I will visit this place again next time I am in town
Excellent food. Sashimi is fresh. BBQ back rib is a must-try. I sat at the bar. The bartender was very attentive and provided great recommendations. A pretty impressive sake selection. Sake flight is recommended if you don’t know what to pick.
We enjoyed a light dinner prior to attending a concert at the Orpheum Theater across the street. Made a nice evening into a great evening!
Great selection of food and alcohol. The dishes are perfect to share between friends.
Came for Sunday brunch/lunch before a matinee concert at Orpheum - very close by. The food was amazing, especially the sampler platter. Definitely a delight to taste excellant and different dishes.
Great food and service. This is my second time here and I enjoyed it as much as the first time.
Excellent Sushi and great service! Reservations a must.
My colleague and I are no strangers to Japanese food. Been to Miku and many other Japanese restaurants in Canada and United States. Shuraku was a nice surprise. We tasted food that we have not tasted from other Japanese restaurants. Definitely worth visiting. Great value as well.
Love the eggplant poppers, the prawn gyozas, the spicy salmon tartar, and the negitori maki is simply the best..
Appreciate the nice presentation of the cold saki as well :)
I recommend making a reservation as they get very busy.
Loved the special spicy tuna roll. So good! Nice service and the miso pizza was good too.
food was alright..nothing special.
Service was excellent. Food was very good. Ambiance was good - a bit noisy - personally think you don't need the t.v. one at the bar during lunch.
The food was average, but the service was inattentive. My wife almost finished her meal and mine did not arrive until I complained. When it arrived is was barely warm. There was no apology, so I assume it's how they roll.
Really great food and atmosphere. Service was a bit slow but that won't stop us from returning - thanks for a great meal!
Food is good. Value is good. Servers mostly ignored us.
The food was fresh and tasty, but the service was very slow which was quite disappointing. had two friends come in from out of town and I brought them here before going to a show, and they weren't too thrilled with the place which is a shame. I've been here a few times and I don't recall it being this slow. It took about 15 minutes for us to get our beer and we were getting our food before our drinks! I won't be coming back for a while. I would recommend the restaurant based on the food, but if they're limited on time, I wouldn't suggest this particular restaurant.