Celebrate your love at Shula's!
Wednesday, February 14, 2018
The first sign of what was to come was the fact it was Saturday night and there was barely anyone in the restaurant. Ordered 3 appetizers, calamari was extremely chewy, scallops were BURNT, and crab cake had zero seasoning. We didn’t even stay after that. Server was very nice, but other than that, there are many other options downtown that far surpass this place.
Service was excellent. We both ordered N.Y. Strips and they were cooked perfectly to our requested medium. Ordered the apple pie for dessert...it was fabulous!
Overall, a bad experience and a poor excuse for an upscale steakhouse. Waitress was loud and had no manners. Food came out cold. Our steaks were not cooked to order. When the order was remade, the steaks were tasteless and dry. We had a great experience her about 5 years ago. This time was so bad that we will never try them again.
Our service was excellent! Food was seasoned and cooked well.
However, I ordered a drink off of the menu and was told it wasn’t available. I ordered a different drink, but only had two because the bar ran out of one of the ingredients.
Other than that the experience was great. It’s was our second time, there will likely be a third.
We indicated to the restaurant manager a poor experience on our previous trip. They did comp our first drink and an appetizer, however the manager never followed up during our meal. The bread came only at our request and was brought out late, after our entree. At a restaurant of this caliber we expect something remarkable and have not received it our last two visits. I won't be returning nor will I recommend Shula's to anyone I know.
Been to Shula's multiple times even different locations and always a great experience. Disappointed in last visit. Service not Good, food was ok but not great. Was not worth the cost on this night.
We requested a table with a view on the Open Table App and our request was met. The atmosphere was perfect for a date night, and the servers were prompt without being over bearing. The best part of the evening was the meal itself. Being a bit of a seafood snob, I ordered the sea bass and it was better than any seafood restaurant I’ve ever been to. Husband had a filet and was equally impressed. We will definitely return.
Slow service - waitress Vickie couldn't have cared less about our table - took almost 15 minutes to just get WATER when we walked in... then someone else finally brought bread - which was nice, but we had no plates.... then I asked for the noodles without sauce and she rolled her eyes... nice.
Very enjoyable experience at Shula's. The service was exceptionally good. Food and drink were very good with one slight problem. One steak was asked to be well done and it had to be sent back and when you cook it the second time it becomes tough. The other steak was medium and it was truly the best filet I've ever had and I've eaten at some very high end steak places. I would highly recommend Shula's steaks to anyone. Atmosphere was nice - seated by window with view of Indy. I want to mention again how excellent the service was that we received.
Very nice atmosphere; great steaks!