Excellent service and excellent food. Great view, too.
food was fantastic!!
service was not. had to ask for menus and silverware as we weren't given them upon being seated
server was the bartender and we were his only table in the bar. he was extremely slow and had a bit of an attitude when we asked for drinks.
for 8 people (including tips) almost $400 bill ...wouldn't have been bad if server would have at least acted like he wanted to do his job
it was my birthday and I am disappointed in how we were treated.
I would recommend the restaurant for the food only, as both hostess and server were not the best.
I will not be celebrating at this restaurant again, as I would like to enjoy my special day.
Wonderful place! We had excellent service, delicious food, and a beautiful view! Loved all of it! Will recommend to friends and family
Our service was fantastic! Our server was attentive and provided great customer service.
The restaurant was absolutely, positively filthy! The floor was dirty and needed to be swept. The table next to us sat for 30 minutes before it was bussed. A napkin was on the floor during our ENTIRE visit. When we were seated at our table there was salt all over so I assume it had not been wiped off.
Our service was amazing. However the food was definitely sub par especially for the price. The scallops were over done and the lobster bisque soup had way to many scallions on top as a garnish. There was also creme in the soup which would have been fine as a small garnish but there was more creme then soup. The steak and the lamp chops were wonderful just seemed like every other part of the meal was not cooked right. I would say again though our server was wonderful.
From the moment we arrived, we knew it was going to be a great experience! The host staff were delightful and seated us right away. When we sat, we didn't have to wait long at all for our waiter to come. He was very nice and attentive. Our food was absolutely delicious too. Well worth the money paid for. I ordered the 8 ounce filet and my husband ordered the mahi mahi. Ended the evening with a delicious piece of chocolate cake. I would absolutely recommend Shula's for their staff, food, and ambiance!
My wife's steak was over cooked as were the bacon wrapped shrimp. Our waiter said he was having a bad week and this was evident by the poor service he provided. He was very un-attentive for most of the meal and at the end he brought our friends the wrong bill and then brought them back someone else's credit card.
very disappointed with everything . service was bad, server was pushy and in a hurry to get our order before we even had a wine list. after that it was slow, Forgot to bring bread, potatoes were cold. overall bad experience. will not recommend
Food was on point, the attention to the table was less than satisfactory . The place had many open tables to moderately busy. Waiter went through the motions, but not a general concern about the dining experience. Absorbanment amount time between courses. No explanation and very little apology. To many great choices to try in Indy. 2 strikes in a row here will not repeat on my dime!
The first sign of what was to come was the fact it was Saturday night and there was barely anyone in the restaurant. Ordered 3 appetizers, calamari was extremely chewy, scallops were BURNT, and crab cake had zero seasoning. We didn’t even stay after that. Server was very nice, but other than that, there are many other options downtown that far surpass this place.
Service was excellent. We both ordered N.Y. Strips and they were cooked perfectly to our requested medium. Ordered the apple pie for dessert...it was fabulous!
Overall, a bad experience and a poor excuse for an upscale steakhouse. Waitress was loud and had no manners. Food came out cold. Our steaks were not cooked to order. When the order was remade, the steaks were tasteless and dry. We had a great experience her about 5 years ago. This time was so bad that we will never try them again.
Our service was excellent! Food was seasoned and cooked well.
However, I ordered a drink off of the menu and was told it wasn’t available. I ordered a different drink, but only had two because the bar ran out of one of the ingredients.
Other than that the experience was great. It’s was our second time, there will likely be a third.
We indicated to the restaurant manager a poor experience on our previous trip. They did comp our first drink and an appetizer, however the manager never followed up during our meal. The bread came only at our request and was brought out late, after our entree. At a restaurant of this caliber we expect something remarkable and have not received it our last two visits. I won't be returning nor will I recommend Shula's to anyone I know.
Been to Shula's multiple times even different locations and always a great experience. Disappointed in last visit. Service not Good, food was ok but not great. Was not worth the cost on this night.