Forget tacos, celebrate Cinco de Mayo with Steak!
Saturday, May 5, 2018
Celebrate Mom at Shula's!
Sunday, May 13, 2018
Food was very good as usual, the service while very polite and accommodating when things went wrong was less than attentive. They had a 30 top as he told us so clearly their focus was there. I had corn in my salad and my wife's steak wasn't prepared properly and we placed a dessert order in at the beginning of the meal that wasn't put in so we had to wait for it to be prepared.
Excellent service, especially when we asked for a quiet table so we could talk. Great food. Friendly and funny server. Highly recommend.
I would not recommend Shula’s in the Westin Hotel in Indianapolis. Service was super slow, food was not prepared correctly. The tempature was HOT, they needed to turn on the AC.
very disappointed - long wait for our food and the food was not good (seemed microwaved).
I only chose Shula's because I was having breakfast with a customer who has a violent allergy to milk protein, and I wanted to make sure we went to an upper-end restaurant where the chef would take great care to prepare his meal without accidentally contacting milk or milk products. I was greatly surprised to discover that Shula's is simply a great place to have breakfast--excellent food, outstanding service, conversation-friendly and well-appointed. I'd recommend this restaurant to anyone, for any occasion.
Down hill from years ago. Steaks under cooked had to be returned. One came out with the pepper corn crust. Staff said only 4 minutes took much longer. Therefore set the wrong expectation. Brussel sprouts under cooked. But removes from bill. No chocolate soufflé. Staff tried to say it was the hotel temperature which was a lie. We had to before many times. I said it was a birthday celebration and they never acknowledge the event. We have many choices to chose from and we will not go back. Sad from days gone by. Had many celebrations there. The bbq shrimp was the only positive.
We love celebrating our birthdays at Shula's! It's always wonderful. The only thing I would recommend would include validate parking. We didn't ask until we paid and the waitress was unable to do so once the bill was closed out. Other than that, it was perfect. Thank You!
no prime rib?? 6oz filet was dry
Not impressed, with the amount of money we spent
The restaurant location was in a part of the city where parking was not a premium and valet parking was full and the hotel does not validate parking when valet parking is unavailable. On a positive note, the service was excellent and the menu was very versatile for lunch. Neil was our server and he was very professional and accommodating and attentive to our needs.
Fabulous steak and accompaniments.
We were celebrating my Dad’s 87th Birthday. I told them when we arrived they even asked how old. There were five of us dining to of the meals were sub par. My son ate one bite of his chicken sandwich and left the rest. It was so dry. I normally enjoy my meal but it was not as good as it normally is. We were never asked how our meal was or if we needed anything. We left with one meal with one bite and another half eaten and no Birthday song, drink cookie or anything. Dissatisfied but tipped well and kept it moving.
Best steak I’ve had since my last trip to Indianapolis last year. Great staff!
Steak came out under cooked then over cooked . Ordered crown rocks got
Crown and coke. For the money I won’t be back.
Just a good place to eat nothing more. Really needs to be better for the cost.
Great window seating , service was wonderful, the steaks and lobster were tender and tasty . The chocolate lava cake was superb and enough for 4 people. Thank you Shula’s for a great birthday dinner
Excellent service and excellent food. Great view, too.
food was fantastic!!
service was not. had to ask for menus and silverware as we weren't given them upon being seated
server was the bartender and we were his only table in the bar. he was extremely slow and had a bit of an attitude when we asked for drinks.
for 8 people (including tips) almost $400 bill ...wouldn't have been bad if server would have at least acted like he wanted to do his job
it was my birthday and I am disappointed in how we were treated.
I would recommend the restaurant for the food only, as both hostess and server were not the best.
I will not be celebrating at this restaurant again, as I would like to enjoy my special day.
Wonderful place! We had excellent service, delicious food, and a beautiful view! Loved all of it! Will recommend to friends and family
Our service was fantastic! Our server was attentive and provided great customer service.
The restaurant was absolutely, positively filthy! The floor was dirty and needed to be swept. The table next to us sat for 30 minutes before it was bussed. A napkin was on the floor during our ENTIRE visit. When we were seated at our table there was salt all over so I assume it had not been wiped off.
Great place to eat
Our service was amazing. However the food was definitely sub par especially for the price. The scallops were over done and the lobster bisque soup had way to many scallions on top as a garnish. There was also creme in the soup which would have been fine as a small garnish but there was more creme then soup. The steak and the lamp chops were wonderful just seemed like every other part of the meal was not cooked right. I would say again though our server was wonderful.
From the moment we arrived, we knew it was going to be a great experience! The host staff were delightful and seated us right away. When we sat, we didn't have to wait long at all for our waiter to come. He was very nice and attentive. Our food was absolutely delicious too. Well worth the money paid for. I ordered the 8 ounce filet and my husband ordered the mahi mahi. Ended the evening with a delicious piece of chocolate cake. I would absolutely recommend Shula's for their staff, food, and ambiance!
My wife's steak was over cooked as were the bacon wrapped shrimp. Our waiter said he was having a bad week and this was evident by the poor service he provided. He was very un-attentive for most of the meal and at the end he brought our friends the wrong bill and then brought them back someone else's credit card.
very disappointed with everything . service was bad, server was pushy and in a hurry to get our order before we even had a wine list. after that it was slow, Forgot to bring bread, potatoes were cold. overall bad experience. will not recommend
Food was on point, the attention to the table was less than satisfactory . The place had many open tables to moderately busy. Waiter went through the motions, but not a general concern about the dining experience. Absorbanment amount time between courses. No explanation and very little apology. To many great choices to try in Indy. 2 strikes in a row here will not repeat on my dime!
The first sign of what was to come was the fact it was Saturday night and there was barely anyone in the restaurant. Ordered 3 appetizers, calamari was extremely chewy, scallops were BURNT, and crab cake had zero seasoning. We didn’t even stay after that. Server was very nice, but other than that, there are many other options downtown that far surpass this place.
Service was excellent. We both ordered N.Y. Strips and they were cooked perfectly to our requested medium. Ordered the apple pie for dessert...it was fabulous!
Overall, a bad experience and a poor excuse for an upscale steakhouse. Waitress was loud and had no manners. Food came out cold. Our steaks were not cooked to order. When the order was remade, the steaks were tasteless and dry. We had a great experience her about 5 years ago. This time was so bad that we will never try them again.
Our service was excellent! Food was seasoned and cooked well.
However, I ordered a drink off of the menu and was told it wasn’t available. I ordered a different drink, but only had two because the bar ran out of one of the ingredients.
Other than that the experience was great. It’s was our second time, there will likely be a third.
We indicated to the restaurant manager a poor experience on our previous trip. They did comp our first drink and an appetizer, however the manager never followed up during our meal. The bread came only at our request and was brought out late, after our entree. At a restaurant of this caliber we expect something remarkable and have not received it our last two visits. I won't be returning nor will I recommend Shula's to anyone I know.
Been to Shula's multiple times even different locations and always a great experience. Disappointed in last visit. Service not Good, food was ok but not great. Was not worth the cost on this night.
We requested a table with a view on the Open Table App and our request was met. The atmosphere was perfect for a date night, and the servers were prompt without being over bearing. The best part of the evening was the meal itself. Being a bit of a seafood snob, I ordered the sea bass and it was better than any seafood restaurant I’ve ever been to. Husband had a filet and was equally impressed. We will definitely return.
Slow service - waitress Vickie couldn't have cared less about our table - took almost 15 minutes to just get WATER when we walked in... then someone else finally brought bread - which was nice, but we had no plates.... then I asked for the noodles without sauce and she rolled her eyes... nice.
Very enjoyable experience at Shula's. The service was exceptionally good. Food and drink were very good with one slight problem. One steak was asked to be well done and it had to be sent back and when you cook it the second time it becomes tough. The other steak was medium and it was truly the best filet I've ever had and I've eaten at some very high end steak places. I would highly recommend Shula's steaks to anyone. Atmosphere was nice - seated by window with view of Indy. I want to mention again how excellent the service was that we received.
Very nice atmosphere; great steaks!
Our experience was disappointing although the steaks were good in taste our meal was served luke warm and trying to get our 2 waiters attention was to no happening .A expensive meal lesson at Shulas will not dine here again !
THEE worst service I’ve ever had at any restaurant. Embarrassing because I had two different clients from out of country for lunch on back-to-back days.
The service and food was outstanding but sitting next to the window was chilly.
Annual visit and birthday