Nearby points of interest

  1. Distance: 0.24mi
  2. Distance: 0.24mi
  3. Distance: 1.10mi
  4. Distance: 1.95mi
  1. Distance: 0.24mi
  2. Distance: 0.24mi
  3. Distance: 1.10mi
  4. Distance: 1.95mi

Nearby points of interest

  1. Distance: 0.24mi
  2. Distance: 0.24mi
  3. Distance: 1.10mi
  4. Distance: 1.95mi
  1. Distance: 0.24mi
  2. Distance: 0.24mi
  3. Distance: 1.10mi
  4. Distance: 1.95mi

About Shula's Steak House - Hilton Richmond Hotel & Spa

We invite you to join us for a night of fine dining and our signature Shula Cut steaks. Shula’s elegant dining experience is themed after Coach Don Shula's Miami Dolphins 1972 undefeated season. With over 100 wines to choose from your palatte will be 100% satisfied.
We pride ourselves on serving only the best. Our steaks are center cut Premium Black Angus and our seafood is fresh, including live Maine lobster and local fare.
Why have steak anywhere when you can indulge in ours which is guaranteed to be "A Cut Above"

12042 West Broad Street
Richmond, VA 23233
View Larger Map

Dining Style:
Fine Dining

Cuisines:
Steakhouse, Seafood, Prime Rib

Hours of Operation:
Breakfast:
Monday - Friday: 6:30am -10:30a
Saturday - Sunday: 6:30am-11:00am
Lunch Daily: 11:00pm - 2:00pm
Dinner: Monday - Thursday: 5:00pm-10:00pm
Friday - Saturday: 5:00pm - 11:00pm

*Our dining room will be closed on Sunday evenings. Our Bar & Lounge will remain OPEN during normal business hours as listed above.

Cross Street:
West Broad Street

Dress Code:
Smart Casual

Price Range:
$50 and over

Payment Options
AMEX, Discover, MasterCard, Visa

Phone Number:
(804) 565-7000

Website:
http://www.shulasrichmond.com/

Catering:
Private dining available. Contact us to plan your holiday party, next company meeting, business dinner or social event.

Parking Details:
Valet service available

Public Transit:
NONE

Executive Chef:
Steven Bailey

Additional:
Banquet, Bar Dining, Bar/Lounge, Beer, Cocktails, Corkage Fee, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor Smoking Area, Private Room, Wheelchair Access, Wine

Specials

Thanksgiving Dinner Special Menus & Offers

Thursday, November 23, 2017

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Christmas Day Special Menus & Offers

Monday, December 25, 2017

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Specials

Thanksgiving Dinner Special Menus & Offers

Thursday, November 23, 2017

Details

Enjoy Thanksgiving with family and friends in our dining room and leave the dishes to us!

Christmas Eve Special Menus & Offers

Sunday, December 24, 2017

Details

Join us Christmas Eve!

Christmas Day Special Menus & Offers

Monday, December 25, 2017

Details

Celebrate Christmas Day at Shula's!

New Year's Eve Special Menus & Offers

Sunday, December 31, 2017

Details

Ring in the new year in style! Join us at Shula's!

Private Dining

Shula's located within the Hilton Richmond at Short Pump is the classic American steakhouse and provides the perfect experience for private dining events.

Shula's Steak House - Hilton Richmond Hotel & Spa Ratings and Reviews

5
4
3
2
1

4.0

Overall Rating

based on recent ratings
food

4.1

service

4.0

ambience

4.0

value

3.3

Noise

Quiet

80% would recommend it to a friend

Special Occasion (6)
Good for Birthdays (5)
Good for Anniversaries (5)
See All
Quiet Conversation (4)
Romantic (3)
Good for a Date (2)
Worth the Drive (2)
Pre/post Theatre (1)
Casual (1)
Cozy (1)
Fit for Foodies (1)
Fun (1)
Good for Groups (1)
Notable Wine List (1)
Business Meals (1)
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418 reviews
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vip
 (Washington DC)·Dined on November 11, 2017

Shula's bills itself as a high-end steakhouse, and that's its problem. When I think steakhouse, I think old school paneling or even earth-tone decor. Shula's feels like an extension of the hotel lobby, overly-bright, unimaginatively decorated. To look at the place, it could just as easily be a deli with white table cloths.

The food, once it arrived (and there's the tell for what's coming), was perfectly adequate. My 6-ounce filet was perfectly cooked and well-seasoned, and the French onion soup held its own with some of the best I've had. That, ladies and gentlemen, is the end of the good news. My mashed potatoes arrived stiff and lukewarm. My martini felt like a short-pour.

We were a group of eight, and our food arrived in four waves, the first three about five minutes apart, and the last meal coming after the rest of us had thrown in the towel on being polite and had already finished our meals. Trust me, we would have complained if a server had ever checked up on us. Dirty dishes and glassware stacked up in the middle of the table, and no amount of waving or semaphore could attract the attention of the wait staff, who clearly had more important customers than we.

Finally, when the lady who I presume to be the manager stopped by and heard our tale--the eighth member of our party still had not received his food--the best she could do for him was give him a free dessert. And this for a man who doesn't like desserts.

Then there was the final insult: the auto-added gratuity on each of the checks.

Every restaurant has an off-night, so maybe this was the case at Shula's. But I, for one, will not be giving them a second chance.

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food4
ambience2
service2
value2

 
·Dined on October 26, 2017

We had and excellent experience at Shula’s. Celebrated our anniversary and the staff made it a memorable evening. A special quiet booth in the corner, an anniversary greeting on the table and a special dessert were nice touches. The service was excellent and the steaks were some of the best we have had in the area. Folks are missing out on this place, maybe due to its somewhat remote location. Worth the trip.

Tags: Notable Wine List, Cozy, Good for Birthdays
Was this review useful to you?Yes·No·
food4
ambience4
service5
value4

 
 (Richmond)·Dined on October 11, 2017

Steaks melt in your mouth. Fantastic sides and service. Will definitely eat there again.

Tags: Special Occasion, Good for Anniversaries, Business Meals
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food5
ambience5
service5
value4

 
·Dined on October 6, 2017

WOW what an evening!! Loved the steak and the company (my wife). I will definitely be back.

Tags: Good for Anniversaries, Good for a Date
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
·Dined on October 3, 2017

We went as a result of a birthday. The food and service was excellent.

Tags: Good for Anniversaries, Quiet Conversation, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value4

 
·Dined on September 2, 2017

Great atmosphere, staff excellent and food awesome

Tags: Quiet Conversation, Special Occasion, Worth the Drive, Good for Birthdays
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food5
ambience5
service5
value5

vip
 (Charlotte)·Dined on June 19, 2017

Bread was good, Salad good, the steak and fish were NOT good! the service was below average with Kathryn, TJ did all the work and tried, very disappointing, I ate here 2 times this week and it was worst the second time. Not sure how they are opened. No one was eating here and I know no why it was empty. I have eaten at Shula across the USA and have always enjoyed. I doubt I will ever eat at another Shula. I know I will NEVER eat at this one again. The Hilton hotel is excellent though. The restaurant is not up to standards that you would expect in Shula.
I hope the Coach can turn this place around. Good luck try somewhere else.

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food1
ambience2
service1
value1

 
 (Richmond)·Dined on June 18, 2017

My husband ordered a drink and when it was made incorrectly, the staff quickly remade it to his exact specifications. We had a wonderful father's day lunch and such amazing service. Can't wait until we go back.

Tags: Handcrafted Cocktails, Special Occasion, Good for Groups, Bar Seating, Quiet Conversation, Sunday Lunch
Was this review useful to you?Yes·No·
food4
ambience4
service5
value3

 
 (Richmond)·Dined on June 17, 2017

We had a wonderful experience, and will be going back again. The food was great, however not a fan of the bread they bring out before the meal.

Tags: Business Meals, Worth the Drive, Tasting Menu, Authentic, Creative Cuisine, Quiet Conversation, Casual, Romantic, Good for Birthdays, Good for a Date, Good for Anniversaries, Special Occasion
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on June 5, 2017

This was my second visit to this particular Shula's, and I wanted to take my 12 year old daughter for a special mother-daughter evening. It was very quiet, the staff was extremely attentive; and the food was very good. We especially enjoyed the lobster bisque. I do want to note that the barbequed shrimp is not New Orleans style so make sure you know what to expect. As I told the server, this dish was "good enough to eat but not to repeat." We will definitely return.

Tags: Disabled Access, Romantic, Business Meals, Good for Birthdays, Good for Anniversaries, Good for a Date, Pre/post Theatre, Good for Groups, Fit for Foodies, Quiet Conversation, Special Occasion
Was this review useful to you?Yes·No·
food4
ambience5
service5
value3

 
 (Richmond)·Dined on June 1, 2017

The filet and mushrooms were outstanding. The truffle steak fries were very dry and dissappointing. When we mentioned it, the waiter took the fries off the bill.

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food4
ambience5
service5

 
 (Washington DC)·Dined on May 20, 2017

We opted for the lounge as opposed to the restaurant to take advantage of the openness and more casual setting. The lounge menu was more appropriate and affordable for the occasion and was the perfect setting for friends to gather. The drinks were pricey so we kept the drinks to a minimum. The server was efficient but not really engaging. In fact, she seemed to stick strictly to taking and delivering orders.

Tags: Good for Birthdays, Good for Groups, Business Meals, Good for a Date
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food5
ambience5
service5
value3

 
 (Richmond)·Dined on May 14, 2017

Service was extremely slow and food was disappointing from taste to quality was poor. Would not recommend this place. So disappointed because two years ago for Mother's Day this place was so much better. The quality of food and lack of service was disappointing.

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food2
ambience4
service1
value3

vip
 (Las Vegas)·Dined on May 6, 2017

Outstanding in every way. Food, service and ambience were terrific. Frankly, probably the best meal and service I've had in Richmond.

Tags: Quiet Conversation, Cozy
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Phoenix)·Dined on May 5, 2017

We went early so the restaurant was not busy. The service was excellent. The waitresses ( we had two for our table) did not rush us. We ordered appetizers fresh oysters and a salad with tomatoes avacados and mozerella cheese . We did not place out entree order until we finshed those. The timing between the appetizers and the steaks was not rushed either . The steaks were superb and cooked exactly like we ordered. We would go back to eat there again

Tags: Notable Wine List, Special Occasion, Bar Seating, Paleo Friendly, Good Vegetarian Options, Handcrafted Cocktails
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food4
ambience5
service5
value4

 
 (Richmond)·Dined on April 22, 2017

Excellent steaks! Best in town as far as we are concerned. Mushroom ravioli is fantastic. This is our choice of restaurants for special occasions.

Tags: Cozy, Good for Anniversaries, Special Occasion, Quiet Conversation
Was this review useful to you?Yes·No·
food5
ambience5
service4
value4

 
 (Richmond)·Dined on April 22, 2017

The absolute best NY Strip steak I have ever eaten! Generous portions, excellent side dishes and great service.

Tags: Good for Groups, Fit for Foodies
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food5
ambience3
service5
value3

 
 (Richmond)·Dined on April 5, 2017

Always delicious! Had the 6 oz filet mignon and you really don't need a steak knife to cut it, it's so tender you can cut it with a butter knife! Highly recommend the crab mac and cheese and the fried Brussels sprouts so yummy! Had an excellent Margarita, they didn't skimp in the alcohol. This is our go to place for a special occasion and if you sign up, the birthday person get s free entree which is a great deal because it is pricey but you won't be disappointed.! We prefer Shula's over Ruth's Chris.

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food5
ambience5
service5
value5

 
 (San Antonio)·Dined on March 25, 2017

Local great food, great steaks and sides. Never crowded and casual and terrific service.

Tags: Fit for Foodies
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food5
ambience2
service5
value4

 
 (Seattle)·Dined on March 22, 2017

Quite pretentious compared to other high end steakhouses. Lovely steaks, fantastic scallops, great brussel sprouts but awful mashed potatoes - how can they get such a simple dish wrong? - dry, tasteless, from a packet? Service started OK (restaurant fairly empty) until a large group arrived, when all the focus switched to them. Waited ages for espressos only to be told the reason was because Starbucks was closed and they had to find the key to open it!! Would not return.

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food2
ambience2
service3
value2

 
 (Richmond)·Dined on March 18, 2017

The whole dinner was amazing for my husbands birthday. They had a happy birthday plaque waiting for us at our table. The steaks were absolutely delicious and the cab Mac n cheese was really good.

Tags: Good for Anniversaries, Good for a Date, Good for Birthdays, Romantic, Quiet Conversation, Special Occasion
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food5
ambience5
service5
value4

 
 (Richmond)·Dined on February 24, 2017

Geat food, great service, and overall a great place to come back too time and time again. My husband and I love it!

Tags: Quiet Conversation, Tasting Menu, Fun, Good for Anniversaries, Good for a Date, Special Occasion, Notable Wine List, Romantic, Good for Birthdays, Handcrafted Cocktails, Creative Cuisine
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on February 17, 2017

The food was excellent and perfectly prepared. The taste was superior for the steak and sides. The wine was splendid. I enjoyed the atmosphere, even though the people next to us were loud and rude. It was much quieter when they left, but by then we were almost finished. We stayed longer to enjoy the improved atmosphere. The manager came over to make sure we were satisfied with our visit. Her words were comforting since I think she was aware of the loud couple next to us. As I said, they did not stand in the way of a perfect evening at Shula's. We look forward to returning soon! Thanks!

Tags: Creative Cuisine, Fun, Special Occasion, Romantic
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food5
ambience5
service5
value4

 
 (Richmond)·Dined on February 14, 2017

Great food, awesome service. The waitress was very pleasant. The atmosphere was perfect for a date night.

Tags: Good for a Date
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food5
ambience5
service5
value4

 
 (Richmond)·Dined on February 14, 2017

Fantastic steak house - melt in your mouth filet, delicious lobster bisque, fantastic desserts!

Tags: Special Occasion, Good for Anniversaries, Good for a Date
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food5
ambience5
service5
value5

 
 (New York Area)·Dined on February 11, 2017

Just too expensive for the experience. 5 star price, but 3 star service. Sea bass was amazing. Steak was as expected. There are so many less expensive, better experience restaurant options in the area, including other steakhouses.

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food4
ambience3
service3

 
 (Richmond)·Dined on February 10, 2017

Second time visiting and it was as good as the first!! Had friends with us this time and they enjoyed it as much as we did. Well done

Tags: Good for Anniversaries, Good for a Date
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on January 28, 2017

The steak was perfectly prepared and the atmosphere was pleasant. It is a bit pricey for everyday but for a special evening out it is well worth it.

Tags: Special Occasion, Good for a Date, Good for Anniversaries
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food5
ambience5
service5
value5

vip
 (Charleston)·Dined on January 23, 2017

We went to Shula's for my birthday becasue we were both hungry for a good steak. There were very few other diners, but otherwise it did not disappoint. We shared a Caesar to begin, followed by two filets which came with bernaise sauce. We ordered the steak fries and sauteed mushroom to share and finished with the lava cake which was over the top. Our server was professional and attentive without being intrusive. The only complaint I would have is with the wine list. While extensive and interesting, it is very pricey. The wines by the glass list could be more refined.

Tags: Good for Groups, Business Meals
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food4
ambience3
service5
value3

 
 (Richmond)·Dined on January 21, 2017

We have been to this location before and enjoyed it. This time around, we were disappointed. There was a large crowd in the hotel lobby and the noise spilled over into the restaurant. We were there to celebrate our anniversary and the noise took away from our romantic mood. I noticed another couple was unhappy about this too and asked to be moved. In addition, we thought our service was only ok. The waitress was not very attentive and our meal seemed to take forever. The meal was delicious but for that price tag we expected more in terms of service and ambience.

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food4
ambience2
service3
value2

 
 (Richmond)·Dined on January 4, 2017

I was very disappointed in this place I didn't mind spending the money but the service and food overall was not good at all.

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food1
ambience3
service1
value1

 
 (Richmond)·Dined on December 31, 2016

I went to the Original, years ago... Today's Shula's is unfortunately, just like today's Ruth's, overpriced and short on originality and value. Wait staff is just interested in getting you whatever, whenever in order to up-sell the ticket, and hence the tip, they don't listen to your order or your requests, and then think a sorry is all that needs to be said. We waited forever for our food and the place was near empty. Bottom line, expect more from the place3s you are expected to spend $100 a plate minimum....

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food2
ambience3
service2
value2

 
 (Richmond)·Dined on December 25, 2016

Steak came not cooked correctly the offered to redo but declined do to never sending food back when not happy , and for price the steak should of been right, refills of water not good for price of restaurant and service was ok outback steak house would be the same quality for half the price disappointed

Tags: Kid-friendly
1 person found this review helpful.
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food3
ambience2
service3
value1

 
 (Richmond)·Dined on December 25, 2016

GREAT CHOICE FOR CHRISTMAS DINNER, A 4PM RESERVATION WAS PERFECT, WE BEAT THE LATER CROWD.

Tags: Seasonal, Neighborhood Gem
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on December 25, 2016

We really enjoyed our time there! We lok forward to coming again! Service was great.

Tags: Good for Anniversaries, Good for Birthdays
1 person found this review helpful.
Was this review useful to you?Yes·No·
food5
ambience5
service5
value5

 
 (Richmond)·Dined on December 24, 2016

Three of us ordered the seared scallops for $25 for lunch, and we got three small scallops that were not seared, just white, rubbery and no sauce. They were on two tablespoons of corn salsa with a small scoop of plain mashed potatoes . I was finished with the meal in about three minutes. With tip it was over $30 for three scallops that were poorly cooked. The waiter had recommended the dish and when I complained to the manager, they did nothing about it. I think they do better on steak, but the restaurant is way over-priced for the quality of food.

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food1
ambience2
service4
value1

 
 (Richmond)·Dined on November 24, 2016

Service was excellent but Thanksgiving Neal was underwhelming. Prime rib over cooked no aus ju, veggies over cooked do not mind al dente. Plus nasty lettuce in salad that I had to pick out and salad dressing was disappointing. Did not feel we got our $40 per plate money's worth but service was excellent. Just disappointed in food preparation and presentation. Do not
Mind Spending money but was bummed with food and presentation. I wouldnot go back or recommend them. I expected better quality in food and presentation.

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food2
ambience3
service5
value1

 
 (Richmond)·Dined on November 22, 2016

The good news: The steak (filet) was truly excellent. Great cut, cooked perfectly, tasted great. The French onion soup was fine. The asparagus side dish was excellent. The bad news: For this lunch, I was taking an employee for a recognition lunch. Instead of eating in the dining room, we were placed in the "lounge," which is basically the Hilton hotel lobby/bar. We were the only people there, so it was a little odd. No linen on the table; just the standard bar lounge. The staff was very pleasant, but our food took almost exactly one hour to arrive. That was tough, and not the employee recognition experience I was hoping for. I just expect more from a $150 lunch with no alcohol on the tab!

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food4
ambience1
service2
value2

 
 (Richmond)·Dined on November 14, 2016

We enjoyed the dinner experience as it was about what we expected. The hostess and waiters were on top of their game and made us feel welcome. Was mildly disappointed that they did not acknowledge that it was our anniversary which I had listed in the reservation document. My wife would have liked that.

Tags: Special Occasion
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food5
ambience5
service5
value5

 
 (Richmond)·Dined on November 11, 2016

We love Shulas and come often. This last experience did not disappoint for the food but the food temperature wasn't great and the service not up to their usual standard.

Tags: Worth the Drive, Quiet Conversation
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food4
ambience5
service4
value3

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