Nearby points of interest
Nearby points of interest
About Shula's Steak House - Chicago
Shula's Steak House has been ranked among the top five steak houses in America since 1991. The atmosphere of the restaurant is a virtual museum of the 1972 PERFECT season of the Miami Dolphins. Our restaurant is built on serving the "Biggest and the Best" and serves only Premium Black Angus Beef.
Chicago, IL 60611
Steak, Seafood, American
Hours of Operation:
Main Dining Room: 5:30pm-10:30pm
$31 to $50
AMEX, Diners Club, Discover, MasterCard, Visa
Discounted valet price for our guests.
Banquet, Bar Dining, Bar/Lounge, BYO Wine, Corkage Fee, Counter Seating, Full Bar, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
Our recently renovated private dining room is the perfect place for your next event. Whether a formal business dinner, family gathering, celebration, or reception, the room is comfortable, warm, and inviting.
Shula's Steak House - Chicago Ratings and Reviews
They completely dropped the ball. It was the worst meal in 30 years. We have eaten at Shula's before and it has been very good. This time was horrible. The onion soups that were ordered were lukewarm. Then the painful delay. Then our entrees came out and all four entrees were cold. I went up to complain and the manager comped all the entrees. We left hungry and very disappointed.
Overall, a disappointing experience. Service was friendly but inattentive. Food was good but very slow to the table and not done to specifications. It was so late, however, that we didn't want to send back. Total meal time was 3+ hours with only entrees, and the restaurant was full but not packed.
Good was good and the service started out really good but deteriorated as the tables filled up. I think the staff was overwhelmed and may have been short one or two waitstaffers. Comped us a dessert but we waited for a good while between courses and drinks. We picked Shula's because I was staying at the Sheraton. The quality and value contrast to the food and service the next night at Wildfire was stark. Maybe just an off night.
Disappointing. The food was okay, but the service was mediocre at best. The wine prices are over the top for so so wine. When the bottle I ordered wasn't not available, the server didn't offer another option, just handed me back the menu. No one ever asked if our food was okay, or gave us what a typical, high end steakhouse would in terms of service. Won't waste my money there again.
Very good food, but ridiculously and brazenly overpriced, even by hotel steakhouse standards. If you are staying at the Sheraton and don't feel like venturing out even a couple of blocks to dozens of other more worthy restaurants, and your budget is not a deterrent or you are on the expense account, you will have a very enjoyable meal with a nice steak and very good service. Wine prices are just laughable and infuriating at the same time.
12 oz Filet was outstanding as were our sides and Martini's. Very congenial and attentive service by James our bartender and Mr Milan our waiter. The Bacon appetizer was tasteful and nice, as was our shared Wedge Salad. Our sides were the Double baked potato and Mushroom side. For dessert we shared the creamy Chocolate Ice Cream. We definetly recommend Shulas Restaurants.
This was the best meal we had on our Chicago trip after a series of disappointing and underwhelming prior experiences. I had the strip and it was cooked perfectly and seasoned very well. The aged flavor was quite apparent and very nice with just enough fat left on to crisp during cooking and add a lovely flavor note to each bite. The creamed spinach was perfect and simple. Cream, fresh spinach, butter, salt and pepper were the dominant flavors as it should be. Creamed spinach is very often terrible and prepared with all the elegance and grace of a 3 way cockfight but this iteration was classy and perfectly done. The crab mac and cheese (which the server adorably called Kraft mac and cheese) was also amazing. The sauce was light and not overly rich or salty so as to better compliment the steak. The pasta, gemelli, was cooked quite well and there was a very generous amount of lump crab just under a well toasted crumb on top. The service was heavily scripted for the most part but very good even with a minor mix up of our drink order. Even with the premium price point, I'd not hesitate to go back to Shula's whenever I got the chance. It's worth every penny.
My family visited this restaurant and had a reservation. We were seated and not attended to for 10 minutes until we asked for water. After 15 min our waiter told us he was "really busy and will be back soon". Another 10 minute wait and he was back. He was rude, loud, and seemed to have little time for our questions on the menu. Our food took well over an hour without any word from the waiter. There were plenty of tables available so it was not crowded. The bus boy was clearing other tables and placing the used plates next to our table, so close we would hit them with our elbow. Very poor service for a weekend in Chicago
I am never disappointed at Shula's. I know before I get there the food will be outstanding and the service excellent. This visit was no exception. My prime rib was wonderful and my nephew devoured every bit of his steak. The restaurant is elegant without being stuffy and would be appropriate for anything from a romantic dinner to a casual night out with friends. My only "complaint" is the food is so good and the portions so generous, I never have room for dessert. I may start with that next time!
Our very important client was staying at the Sheraton and was not available till late so to make it convenient for him, we thought we would try Shula's. We won't make this mistake again. The steaks were over done - this is a steakhouse! - the martinis came with olives instead of the twists that were ordered and the waiter was obnoxious.
A rough experience. 80% empty on a Saturday. Still, somehow, understaffed. Long wait for everything - drinks, water, refills of water. The food was good, thankfully. The clincher was when our waiter knocked over my quarter full glass of wine. He brought a napkin to sop up the spill, but did not offer a refill, which I would have declined...maybe. Staff seemed unhappy. What is going on with that place?!
We dine here only on special occasions, Saturday the 20th of May was no exception. After being seated with various seats available, we were seated next to a group of 8 belligerent young adults. Not once during any of their actions were they addressed by a member of the staff until I witnessed one of them pull a nude photo on their phone and begin to talk about it. My young daughter seated next to me, I felt the need to immediately address my concerns with management.
My husband had to ask for a broken glass to be picked up next to us and on 4 separate occasions we had to ask another member of the wait staff to refill his beverage and water.
With reservations at 6:45 and not leaving until 10:00 and an almost vacant restaurant I am puzzled as to the lack of attention on both our service and the overall problem. Our bill totaled 447.00 to which we were compensated not a dime. I left frustrated and disgusted.
This was our second trip here and this time for Mother's Day dinner with my M-I-L.
Her steak was way under cooked so we sent it back and my wife and I waited for her steak to return so in the meantime our steaks got lukewarm. Then we dug into the mac/crab and cheese and it was cold in the middle not even lukewarm so that went back too (they did comp it).
Our waiter was kind of full of himself, which became annoying after a short period of time.
For the money, there are better steakhouses in Chicago (e.g., Chicago Cut). So to say, we probably won't return.
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