Our recently renovated private dining room is the perfect place for your next event. Whether a formal business dinner, family gathering, celebration, or reception, the room is comfortable, warm, and inviting.View Private Dining Details
Celebrate Mom at Shula's!
Sunday, May 13, 2018
Celebrate Easter at Shula's!
Sunday, April 1, 2018
Meat was lukewarm. Wait time for food once ordered was way too long. Waiter was very nice -but got the feeling he had too many tables to take proper, timely care.
The sides looked so great that we just ended up ordering sides and appetizers. They did not disappoint. However, the restaurant is very over priced.
We were a little cold. We asked that they lower the shades by our table in hopes that the cold breeze we were feeling would subside but the gentleman said only the engineer could lower them. I got up and did it myself. I don’t know if he understood what i had asked.
The food was great and the above was the only issue I had which wasn’t that bad I just found it odd.
We dined a Shula’s at 730 pm on a Friday evening. There weren’t many other diners there which I thought was odd. Our waitress was attentive but not overly friendly or personable. The food was good overall, my steak was a bit underdone but not enough to send it back. It was tasty but the temperature of everything we got was just warm but not hot. Except for the crab mac and cheese. That was hot and the best thing we had all night. We got 2 desserts, key lime pie and creme brûlée, both just ok, nothing overly exceptional. It was a pricey meal and for the eery quietness of the place, the lukewarm food and blah waitress, I don’t think the value was there. Might try it again if staying at the Sheraton as it’s very convenient.
Wish they had the hash brown skillet they used to have
Disappointing that when ordering large filet for $50 and informed waiter we were splitting, kitchen (or waitress did not inform kitchen?) refused to cut and put on 2 plates. No acknowledgement of my daughter’s birthday but on way out hostess informed us they give birthday dessert. Chain should consider children’s menu to encourage families to dine there. Overall very sterile and disappointing experience for family birthday dinner. I would only dine there again for business dinner and even then would probably make another choice.
I was alone on business. From the time I ordered it took 55 minutes to get my food. My waiter was absent from my table most of the evening. Once the food got there it was good. When one person spends $148 for a meal the service should be no less than superb.
Wine list is overpriced, but expected downtown and in a hotel restaurant. Lots of options for a variety of good wines, however. Steaks are seasoned well and generous (could split!). Sides are also generous and shareable for the table. Unfortunately, probably because it is attached to a hotel, there can be children, including young children (who cry a lot) right there at a table near you. A loudly crying child for about half our meal definitely did not set a great tone for the night. Service and food were both solid.
My steak and the sautéed mushrooms were amazing. The wedge salad was good but nothing unusual. The lobster bisque was warm and okay but I have had better. Overall
It was a good meal and I will return.
Terrible. We were the only customers. Food was completely overpriced and not good.
Made reservations for five at 8:00pm thru open table. We arrived at 7:50 and were not seated for over 30 minutes and it took another 20 minutes to get water to the table. It appeared even with reservations they sat people first come first served. The side dishes were very good but the steaks were only ok.
Shula's was chosen for our business dinner (10 people) as we had a block reservation in the Sheraton in which it is located. 5 of our guests were bumped from their reserved rooms and therefore had to take transport to get to the restaurant - bad start. Very slow to get food - It took almost 1.5 hrs to get appetizers and around 3 hours to complete the meal. Appetizer size was tiny for the cost - good food but way to small portions. Main meal was good quality steak but again quite expensive. Our server was very good and attentive so no blame rests on her here. They were busy and it showed. I wouldn't go back to be honest but I will never be visiting the Sheraton "Grand" with my team in the future anyway so this is not intended to be just a swipe at Schula's.
Three of us ordered the steak sandwich for lunch. One ordered medium rare, the other two ordered medium well. - we all got well done steak. It was incredibly tough to eat - fatty and grisly. Which in it of itself isn’t bad, but in a sandwich it is. For a steak house with such a good name, I expected a lot more.
Had dinner at Shulas on a Saturday night. The hostess was very professional and sat us at a table next to a window. Our waitress Maria was fantastic, very friendly and always available and asking if we needed anything, but not over bearing. Food was excellent as expected, pricey but we knew that before we made the reservation. The manager even checked on us a few times.
Over all a great experience and will surely return
An excellent meal! The food delicious! We really enjoyed the atmosphere. The dining room was comfortable and relaxing. From the moment we walked in we felt welcomed... the girls at the front are so sweet! Our waiter was also
Just a really nice guy! They all made our experience there memorable.
I would highly recommend Shula's!
Food and ambiance were exceptional as always. Service on this occasion was lacking. Server was too concerned with a larger party next to us. We had to ask for bread service and she never came back to ask if all was well. Prior visits have always been perfect.
Excellent business dinner.
Excellent business dinner. Two nights in a row but didn’t get old.
Great service. The food was very good. I will recommend Shula's and definitely will go there again.
The food was outstanding as usual, but the service was poor. Considering it was a party of 6 coming in for Christmas dinner, the waiter seemed like he didn't want to be there and seldom checked on us leaving drink glasses empty too long and the normally attentive support staff wasn't there. He didn't deserve the 20% gratuity that was automatically added to the bill.
I know it was Christmas when we dined here, but the service was very slow and the food all came out barely warm. My group was all from Chicago. We were all excited to try this place for the first time, because every Christmas we have gone to The Grill on the Alley at the Westin and wanted to try a new steak place for Christmas to make it a new tradition. Unfortunately, this first experience was pretty bad, because the service was extremely slow, however, the server was friendly whenever he was able to show up at our table. All the servers seemed to be running in all sorts of directions. ALL of our food was served barely warm enough to eat. I noticed another table send their food back, because it was to warm and then had to wait about 20 minutes for the food to return.
I really wanted to like this place, because we liked the location and the menu options. If the food could have been served at the proper temperature and the restaurant had adequate staffing this review could have been totally different. There were five of us dining and each paid roughly $125 for what was a memorable experience, but in the wrong way for Shula's.
If you are going to be open on Christmas or any other major holiday, please remember to not take a lot of reservations if you do not have enough staff (kitchen/wait). Better to turn people away then give them a bad experience.
Not sure if we will be returning in the future.
Service was severely stretched.
Calamari appetizer, wedge salad, Cowboy 22 oz steak, filet mignon 8 oz, mushroom side and double baked potato were outstanding, cooked exactly as ordered and flavorful. Totally enjoyed the dinner. Milen was our waiter and he did an outstanding job. We will return again soon.
Everything was very good. Seems though that at least one side could be included with entrees.
While the food is good, I have had much better at the prices charged.
We ate early which was nice-private and quiet. Martini was yummy. BBQ shrimp was more flavorful than I expected. The roasted corn and scalloped potatoes were tasty. Apple cobbler could have used bigger serving of ice cream. I would definitely go back.
Convenient to the Sheraton Grand. Service was great.
Nothing wrong with Shula’s. Service was very good. However there are better places for Steaks. If your charging premium prices, the experience should be premium. It wasn’t bad, just not great.
We are from the gulf coast so maybe I shouldn't have ordered the crab cakes and scallops in Chicago. They were ok but not cooked til hot which is the least to ask for. The Filet medallions were good and cooked just right. The best thing we had was the macaroni and cheese and the bread. For the price I would ask for much more in quality of the food.
The Thanksgiving menu was excellent and affordable at $38 for a four course meal! Service was efficient and friendly. Highly recommend!!!
Amazing service and great steak and sides. They were able to seat us early and every interaction w/ staff was positive. Best steak I've had in years and beat having to eat turkey on Thanksgiving.
James always knows how to point me in the right direction when I come in for dinner. Stephanie always follows up after dinner arrives and my visit is never the same unless Gwen is at the front welcoming me. Great staff!! Thank you all for a great dinner. Missing Jeff!!
Great food in a well appointed and comfortable room.
A little pricey I’ve been to a lot of steak houses all over the US Shula’s was in line on quality but a little abusive on the wallet.
Didn’t want to stray far from our hotel so just went here for convenience...I couldn’t have been more pleased! Just great food, great service, and great drive now!! Loved it!
This was the best steak I have had at a steak house! The porterhouse was OUTSTANDING!
Great food and service, both beef and fish were awesome.
Drinks in the bar before dinner were great, bartenders were amazing. Dinner was good food was excellent unfortunately our server had too many tables and dropped the ball just a few too many times.
They completely dropped the ball. It was the worst meal in 30 years. We have eaten at Shula's before and it has been very good. This time was horrible. The onion soups that were ordered were lukewarm. Then the painful delay. Then our entrees came out and all four entrees were cold. I went up to complain and the manager comped all the entrees. We left hungry and very disappointed.
Great meal and experience. Server paced meal perfectly, food was great. Excellent martinis. Portions very large, we left a lot of food...