Shula's Steak House - Chicago
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We Had Milan as a server and he was Excellent as always. The food was excellent as always also.
Great food, exceptional service!
Very good tasting food except for the pudding that came with my prime rib. Was expecting something kind of sweet. It was not. Main thing I did not like about Shula's was that everything was a'lacart. But, it is a Chicago restaurant.
Excellent burger and steak sandwich for lunch! Will come back again soon.
We did not like the waiter. No matter where he is from: Iran, Iraq, North Pole, just say something. He made us feel uneasy. Food was 👍 great.
Service was terrible. Server was very very bad, busser kept banging and crashing dishes right against my back while I was eating, host was the only decent service. Wife had mixed grill it was excellent I had prime rib taste was good but was very tuff. No desert was offered again bad service.
I was very embarrassed, I’ve been dinning at Shula’s at Christmas time over 10 years. This year I invited guest & it took over an hour to get the food. When the food came out it was cold but we were so hungry we did not say anything. My guest immediately had their food wrapped without touching the meal.
Overall the dinning service experience has changed. Even the host was not as pleasant as years past.
We were greeted by a friendly hostess right away. Dining room is nicely appointed. Temperature was comfortable as well. I started with lobster bisque which was quite good. The bread however was a little too yeasty. The meal went downhill from there though. I ordered a combo filet mignon and crab cakes. It took a really long time which I wouldn’t have minded so much if the food would have been hot, but it was barely room temperature. I sent the crab cakes back since they were bland and dry and had them replaced with sea scallops. That at least came out hot. The service was slow and unfortunately our server was not very attentive. She was nice but she never even came to check how our meal was after we were served. My husbands ribeye was just ok. So $200 later I was very underwhelmed. The portion of my meal was really small .... had it been delicious that would have been fine but I was very disappointed. I won’t be returning. Was a poor value at best
The food was wonderful and the service was fantastic. Try the NY strip with the red pepper chimi churi
Great food and fantastic customer service!
Enjoyed the service and quality of the food at Shula's Restaurant. My wife had the scallops which were delicious and cooked the way she enjoys. My filet was cooked to perfection and just melted in y mouth. Would definitely eat there again in the future during a downtown Chicago visit.
The finest service and steak restaurant with consistency. We have dined at this and other Shula's restaurant in Itasca IL and Disney World Florida and we are never disappointed. The Chicago Shula's has quality employees who are attentive, timely and dedicated to their patrons comfort. Rob was our waiter and his supporting servers did an outstanding job. The Filet and New York Strip steaks were about the finest that one could anticipate. The portions are generous and delicious. We will return to this restaurant soon.
Fabulous all around!
Very disappointed what happened to service and quality?
Among a group of 12 we had excellent and timely service. We ordered the hot/cold sea food appetizers which were a big hit. We had dinners of a mostly 8 & 12 oz fillets all excellent and fish which the lady said was very good. A couple of the guys had the porter house who did say that they were not as flavorful as they expected. The sides were very good as well. Over all a very good experience and will return once again in the future with guests.
Just like the man who owns the chain, always top notch. Hotel staff was great as well.
Average food and service. Not up to typical high end steakhouse expectation.
Over cooked the food. But they took the cost off of the bill.
It was beautifully decorated. The food was amazing and we enjoyed ourselves.
It was very convenient that it was in the hotel we were staying. A little overpriced for the quality of food that you get, but amazing service
Food was cold. Service marginal though friendly. Steak was mediocre at best.
Food was excellent but the service staffing appeared inadequate leading to unnecessary delays, not in keeping with the exorbitant prices. Would be nice to get smaller sides to prevent waste.
I tried to book this reservation on open table from my phone while staying at the Sheraton Grand Chicago, but had difficulty. Was finally able to do so through Shula's website which had the open table link, but did not get points for the dinner. Even though we had dinner at Shula's on Wednesday October 2nd 2019 at 7 pm as scheduled, the reservation is still showing on my phone's open table app as an upcoming reservation. Hoping to get rewarded with points for it & resolve this issue. Thanks
Great location, Nice room, Could have a conversation without raising your voice. Only negative was that the steak was not cook even close to the correct temp and had to be sent back. All in all a nice dinner.
Food and service were great and atmosphere was nice. Prices were what is expected for a nice steak place in a big city
Best steak I have had in a while. It was not very busy when we were there. We had a quiet table in the corner. Service was excellent. Would go again if we are in town.
Very expensive and the service and quality were only mediocre.
My wife and I have celebrated our wedding anniversary a number of times at Shula's. This was our 66th year of marriage. This is top flight cuisine and service. Hope we can make it again next year!
Great place for dinner need better options for lunch.
The seafood sampler and bacon appetizer were just okay. Keep in mind the seafood sampler was $150 (for 6ppl). The steak was good which was expected. The sides (corn, asparagus, mashed potato and any gratin) were mediocre. The quality was not commensurate w the price. Disappointing despite a fabulous waiter.
The restaurant wasn’t open. How can I have booked it if if was closed?
Anthony was an awesome server! The food was great but the steak was a little tough. Overall, a nice experience.
Food was good but service was mediocre , staff seemed disinterested.
Lovely restaurant but overall felt highly overrated.
Very nice diner with great views of the city. Enjoyed my Birthday diner.
We went early 5:30. Perfect time to go. Wait staff was nice and very informative. Food was very tasty. Wedge salad was awesome, food was very good!
Nice atmosphere with good quality
The food was very good and great professional service. It was a neat experience.
Excellent food. Very good waiter. Rudest, most unwelcoming hostess I have ever met.