Maybe the Valentine's crowd was too much for them to handle?
$140 before tip for dinner with my date, and I've had better at Outback!
The waiter was nice, but the service was poor and inattentive. The appetizer was decent, the salad was pedestrian and could have been from a pre-made salad kit. The mashed potatoes were good, but the grilled asparagus was kind of sad. The steaks were the major disappointment. My date ordered the Filet and it was severely overcooked and dry with almost no pink. My New York was just ok and without much flavor at all. It you want to spend some money on a steak dinner, go to Fleming's or Ruth's Chris. I've been to both on multiple occasions and they are on an entirely different level than this place.
We decided to try Shula's after I was given a gift card. Otherwise it's not likely we would have ever made the decision to go there, but I'm glad we did. It's a great place to go for dinner based on our experience. I enjoy a good New York steak, but they are so hard to find, they are so often not as tender as I like. The server told me I wouldn't be disappointed and he was right - it was excellent. The baked potato was hot and fresh, the snow peas were good also, as was the glass of wine I ordered. My wife enjoyed her burger and my son loved the filet. The service was excellent too. I was dubious going in but we are already talking about going back. I highly recommend it based on our initial experience.
The evening was great, the food was wonderful and our server was friendly and helpful. My only disappointment was that the temperature in the restaurant was cold
Service was fantastic. Great location with easy freeway access.
Great place! Steak was cooked perfect! Yummy food, great service and very relaxed quiet atmosphere.
It was amazing in every way. We loved it and highly recommend.
Food was great and service was exceptional. Waiter greeted us by name, which was a nice touch.
Not super impressed-Shula's is supposed to be top notch. I've seen specials on it and we actually ate at one at the Miami airport. I didn't know they had one in West Valley City so we decided to try it. The steaks were not seasoned well at all. They actually cooked my wife's steak wrong and we had to send it back-and we never send food back. It took another 25 minutes to get it back. The waiter was good and they did comp us a free dessert. I don't think I will go back-a good steakhouse I would rather go to Ruth's Chris
Restaurant is located in a hotel and food tasted like bad room service - dry chicken that was supposed to be brined and undercooked Brussel sprouts that were supposed to be crispy. From an ambiance perspective, the write up mentions large flat screen TV experience but this was only two moderate size TV's over the bar - one of which wasn't even turned to sports and took 3 asks before someone took time to change it to a playoff game.
Birthday celebration. Loved it
Excellent steaks, cooked perfectly. Enjoyed a good business dinner here. Definitely a man's restaurant as it was full of men and NCAA championship basketball teams. The menu had offerings for everyone and the food was very good.
Good and ambiance is awesome! Very slow food service though. Love this place but it is so slow and can put you behind schedule for business meetings.
Steak was AMAZING! A little bit on the pricy side, but everything else was wOrth doing again. We will be back.
Have eaten at other Shula's. This one was ok. A little sub par compared to other locations.
We went at a busy time and even though we had a reservation we had to wait about 30 minutes to be seated. Once we were seated however, the server was nice, the food was delicious, and the style and feel of the place is very comfortable. We enjoyed it.