Shula's 347 Grill - The Westin Lake Mary
The vibrant design of the restaurant is punctuated with photos of sports stars and local iconography. The lounge offers private nooks or casual lounge seating depending on your mood for mingling or to see and be seen. Two private dining rooms cater to groups of 8 to 40, while the comfortable, shaded patio with its 32 inch flat screen television is the perfect perch to catch a game under balmy Florida skies. If you are looking for a power breakfast in Heathrow, a casual lunch spot, a productive business dinner, or a swanky night on the town, score a table at Shula's 347 Grill for the unbeatable dining destination in town.
The service was extremely slow and out server was new and did not help matters. My husband’s food was cold and ended up ordering something completely different. They did attempt to rectify the issue which is worth another visit. The Bloody Mary bar was excellent.
Everything was great, not sure how to rank the noise(?) but that was fine also
Good food, good service, what's not to like? Steak done perfect. Waitress had me cut into the middle as soon as I got it to be sure it was done to my liking (medium). It was perfect, pink on the inside. Convenient to going to the Lake Mary's block party. We thought they would be overwhelmed. They were not. Very attentive. Reserved dinner on Saturday at 5:00 p.m.
Excellent food, service, and quality. The only shortcoming was the noise volume is too much to totally enjoy the experience. We always avoid happy hour due to the noise.
Food and service...outstanding! We went for my Birthday. TJ was excellent! He did a fantastic job and had a great sense of humor. The manager, Bridgette stopped by to check on us. She is excellent also. Before leaving I had a birthday card signed by all and a personal note written by the manager. They made my birthday extra special.
Birthday dinner. Steak cooked perfectly! Great service-Cait was an excellent server!! Thank Shula’s for always giving a great meal!
In fact - I made a recommendation against someone going. Service was poor. Food quality was good but pacing of apps and entree very poor.
Server was poorly trained - did t know the menu. Did understand the bar servings. Was obviously new - with no senior teacher to assist. For the money would never go back.
Took our daughter for her 18th Birthday. The staff was very friendly and helpful. The food was outstanding. My daughter had a great birthday.
The food was excellent. The prices were very reasonable. I would return.
Excellent food and service. Our waitress Tiffaney was outstanding
When we first arrived we were unsure of our choice, the place was in a hotel and it was very noisy and no tablecloths. Forgive us for being snobbish, but we expected more.
We decided to stay and see what happened, we were impressed, the service Wes excellent our server Olivia was the best, the food was really good except for the arugula salad it came with frozen grapes, not what my wife wanted so we got the regular salad, it was fantastic.
We had a great time, it was loud and hard to have a conversation, but the service and food made up for it.
Perfectly cooked filet mignon, very good burgers and slaw. Very friendly staff. It was a lively atmosphere which did make it a bit noisy, but our table location helped with that.
They have some very nice wines on their wine list. Our only complaint about this restaurant, although an important one - they have a very limited supply of larger wine glasses. They brought a $20 a glass wine (Stags Leap) in a very small glass (filled to the top) and had no alternative.
Very good food, but the service was very disappointing. Whole courses were skipped and never delivered. They also lost bar revenue as they never returned to ask if we would like a second round of cocktails. Quite disappointed! The manager never stopped by to check on us. When these issues were brought up all the wait staff said was “sorry, I got talking”.
Great steak place for our birthday! Thanks to server TJ for his kind attentiveness!
Great service, our waitress was outstanding. She was very knowledgeable, friendly and attention to her guest was outstanding. The food was very good. We had a very enjoyable dinner.
We ordered our drinks and one appetizer and tried to order a second one but the waitress left before we had a chance to. Then we waited over 45 minutes for our dinner when others seated us after us received their food. Manager approached every table but ours to ask how everything was going. Waitress only brought out bread once she realized there was a delay with our dinner. No one ever apologized for delay. Never going back.
Our meal was delicious and timely. Even right before closing, the staff was attentive and kind. Great experience!
Service was poor. Waiter was non-attentive. Had to ask 3 time to wipe table clean when we were seated. Hardly saw him at all. Had to ask other waitstaff to get our waiter refills, the bill and other issues. This was our first time at Shula’s, and will probably be our last.
Service was good, but slower than desired. Both steak and salmon were cooked with very little seasoning. Overall was average, and probably won't go back for anything more than a burger.
Great food, friendly service, very attentive. Food is delicious.
One of the best steaks I have ever had. The Shula steak is perfectly cooked and full of flavor.
Valentines night dinner, 1st time here. Had reservations but still waited 15 minutes past our time. Food took a long time to show. My steak was fair. Ordered medium. Part if it was medium , part was rare. Mashed potatoes were cold. Wife had scallops, She said all 4 of them were good. Best thing of the night was coffee and cheesecake for dessert. Waiter was Chris and was OUTSTANDING! Thank you Chris, for making it enjoyable.
Loved the option of over glow bar in the lobby ....
However the food was horrible cold and my steak was sent back to cook some more it was raw and then it came back extra well done and inedible with char crust ! The manager never came over and even though the waiter knew I didn’t eat it was too well done he left it on the bill and even gave me a parting “ I will wrap that for you to go!” Enthusiastically... worst meal I ever had . Appetizers cold we ordered the spinach artichoke dip and the bbq shrimp and the sauce was like jelly it was so cold . Don’t waste your money or your time , I paid my meal in full and tipped despite the issues people have to make a living . However, I will never go back
Valentines night celebration... service was slow, and kitchen seemed unorganized. Noise level got pretty loud and several tables were complaining about their food and the time it took to bring it to the table. The food was delicious though. I had scallops and my wife had tenderloin medallions. We shared a dessert. The manager comped one of our entrees. We’ll go back sometime... just was probably an unusually busy night.
I would probably recommend it for steak lovers but was too pricey for the food we ordered . Nothing too special about the main courses. Nice Ambiance and good service overall.
We waited 15 minutes before a server came by to take drink orders. Janice was good to us and she couldn't help that wine represented in the wine list was unavailable and management had not bothered to tell her that in the pre service meeting at 5:30. This wasn't the first occasion at Shula's 347 on which a wine in ordered wasn't available and the waiter didn't have foreknowledge. That's pretty annoying.
Ahi tuna appetizer was awesome scallops were great New York strip was great definitely would recommend
Tiffany our waitress was Amazing! Excellent recommendations and very personable. The food was delicious and the location/parking was perfect.
Great evening with wonderful food and service. We were crlebrsting my wife’s birthday with friends. We all had filets cooked to perfection with excellent side dishes. Enjoyed the wine sampler as I like to try different red wines. The drinks and appetizers were outstanding too!
Our meal was excellent however a very large party sat at the table beside us and were extremely loud and out of control. At one point the language they were using was so bad the other people around us cringed! I know the restaurant can not control such things but at the least a manager should have asked that table to keep it down.
Our server, Cait, was outstanding.
Just okay... wanted to do a drink at the bar before dinner, but bar is too small! Sat at a high top but so dark we could not read the menu! After dinner, did get a seat which two of us shared at the bar..... and Emily was a fantastic bartender! Other than her, and Janice who served our table, the place was mediocre at best!
We truly enjoyed our evening. Wine. starter and dinner was fantastic . Prices were reasonable, the sever was sweet and very helpful with the menu. We cant wait for our next date night.
It was our first visit to this restaurant. I had the steak and blue cheese faltbread and the blue cheese was too over powering to the entire dish. My dinner partner had the onion burger and it was cooked perfectly and was very good. The French fries were just right too, crispy on the outside. We also had an order of coleslaw and it was nice and creamy but bland and flavorless. We also had the calamari chips and they were cooked well they were chewy and nothing rememberable. Our experience was just average. If someone said they were going to this restaurant I wouldn’t not recommend, however, we most likely would not go back. Too many other places to go that are better than average.
It was a mediocre experience this time. Took almost an hour to get our food the burger was very over cooked to the point it was dry. The server though very very nice was new and didn’t exactly have the level of training you would expect from shulas. Took an additional 20 minutes to get our bill.
Callie, our waitress, was extremely helpful and attentive. She made the evening. Thanks!
Very nice and attentive service. Our food was well prepared with lots of flavor. We thoroughly enjoyed our evening!
Great Happy Hour! Waiter was attentive but not intrusive. Good food choices for 5 different tastes at dinner. Moved seamlessly from HH to dinner.
Guisseppe (I hope I spelled his name right) was awesome. His service was great and the knowledge he demonstrated with recommending food was outstanding. I will definitely be back!
The service was excellent! Thank you Sam! We did have an issue with one of the entrees and the sides but the General Manager resolved the problem immediately. We'll be back for dinner soon.