Online reservations at Shula's 347 Grill at the Marriott Norfolk Waterside can only be made directly on their website.
The only issue we had that night was getting our tabs. From the time that we asked for our checks until the time that we were given our charge cards back, it had been at least 20 minutes. The cocktails, particularly the mule and the martinis, were amazing. A great deal for birthdays as if you join the club the birthday party gets a free entree!
We never got called to our table. Ended up at the bar which was okay. No heat in the restaurant did not help.
Waited over 30 minutes for an appetizer that was cold. Waited 40 minutes for food that was cold. The flavor of the food was great, just cold when we got served. We let the manager know, when he asked how the meal was. It's a shame!
While the waitress wound up making the service better the sour faced unfriendly girl that greeted us at the front door didn't start out that way. Even though we made a reservation over a month in advance we were shown to a table in the hallway. When I said I wasn't happy with this I was told there were no other tables available. Then all of a sudden out of thin air a small table became available in the bar area. When finally seated we had to wait over 40 minutes for our appetizer. Our food came out almost immediately after that. My best recommendation to everyone would be to be very clear where you want your table and be prepared to wait.
The food was great as always! The calamari was some of the best we ever had. The marinara sauce was excellent! Filet was cooked perfect. My wife's red snapper was excellent as well! I don't understand why more people don't go there. Service is always very good! We highly recommend this place!!
We went for our anniversary and were sat at a table near the bar. Someone had their dog off of a leash in the bar. There was a small child sitting at the bar. We both ordered steaks medium rare. When they came out, one was perfect and one was very rare. The smashed potatoes were great, but cold. Overall for the price I was extremely disappointed in the atmosphere and quality of the food.
Outback Steakhouse quality steaks at $35 a plate. Will not be back. May be ok for burgers and fries?
2nd time here for Thanksgiving with family (2015 and 2017), but will also be the last. Meats were room temperature to cold. Employees handling food and moving about even leaving the meat station without changing gloves before handling food. Dessert station was unattended. Waitress only came by on a couple of occasions to refill water, but added a 20% gratuity for a party of 3 without checking with me first. We were seated in the dark bottom floor, felt a little uncomfortable with this especially seeing absolutely no African American patrons were being seated on the main level. I’m a Marriott Gold member and I stay at the hotel very frequently on business, but likely to change locations and definitely won’t dine at Shula’s again.
We go to Shula’s every “Thanksgiving” for their buffet. Always delicious! Different sides each year. Always great service...friendly, capable & always on the ball! Great wine selection as well.
Great experience. Will definitely go there again!