Arrived slightly early for our reservation to find they gave our table away. After being assured another part of the restaurant had a similar atmosphere we were seated under a loudspeaker that made conversation difficult. Not sure what the point is of a reservation and I guess the restaurant agreed as they marked us as a “no show” on Open Table.
Mains were good but sides were cold so even the food couldn’t save the evening.
Took the family for a evening at the Princess of Wales theatre and what was supposed to be a simple dinner. Nachos were dry(?) All dinners were late and cold when they arrived. Seems like there were issues in the kitchen. Waitresses seemed frustrated too. Would never go back.
Very cold temperature was about 16 degrees. Ate my food with coat on.Servers agreed it was cool as a of door being a opened frequently. Very uncomfortable. Last time for this location
The service was excellent, and food was really good, but the portion was small.
The host was very Happy to have us and remembered that it was an important BIRTHDAY celebration. Treated the BIRTHDAY girl , My Daughter and her guests like they were so important and made their experience at dinner fun and exciting the whole time throughout the night. Beautiful place with Beautiful staff. First time there and definitely going to be many more times. Food was Fantastic and the price is right!!!
mistakes on my order
mistakes on the bill
We arrived a few minutes early for our reservation (6:07 for a 6:15 reservation) and were seated immediately which was good. We then waited almost 15 min before I eventually had to go find a server. We'd been seated and forgotten about. Once our server was aware we were there she was attentive and made up for the miscue at the start. Later that evening I received a message from OpenTable that I had missed my reservation and needed to provide a reason. I also had a message on my phone from the restaurant that I'd missed the reservation. This was another miscue by the restaurant as I did provide my name when I arrived. The front line staff may need to pay a little more attention to detail and focus on the guests.
Typical sports bar with TVs everywhere including at the table. Food was tasty and portions large.
Food was good but portions felt too small compared to what other similar restaurants serve at similar prices.
We selected this restaurant for a quick dinner where we could watch the game before a concert. The restaurant had so much potential as a good sports bar with quality tvs all around, decent furnishings and memorabilia.
The food was average bar type food but the service was extremely slow even though there were plenty of servers given the few customers in the restaurant. When you are forced to get your own drinks from the bar because the server never comes back to your table, you know you are getting poor service.
Good food. Great service. Kid friendly. I would recommend the Thai shrimp quesadilla. Very flavorful. As well as the Crystal Punch, which was delicious and refreshing!
I was there for a regular afternoon lunch, but there are big TVs all over, so I would love to go for a sporting event, as well.
Lots of room, cheerful staff, menu typical of pub fare, strange smell as you near the washrooms however they were clean.
Very friendly, waitstaff was very helpful and attentive. Food was very good. Pleasant experience for dining before the Princess of Wales Theatre performance.
Linzee was awesome as usual. Great time. Thank you.
Although I made the reservation on Open Table at 2 pm they didn't get it until we were actually there at 7:20. We went you watch the Leafs game. The hockey game and NBA game was on so they chose to put the sound in NBA game. When that wasn't on, loud music was on. Mediocre food. Not the best sports bar experience
We have been there several times and have never been disappointed.
We have given this place many opportunities to get it right, but the last time was the straw that broke the camel's back. We will never go back again. Our meals were not hot, we requested extra veggies and less quinoa with our meals and were charged for them without warning. The chicken stir fry was missing half the chicken and the kitchen took forever to bring extra, instead of redoing it, just providing extra grilled chicken which did not taste right as part of the meal. The French onion soup was charged full price while we believed a discount was to apply. The manager did not reduce our meals by the appropriate amount with our Mirvish subscription and took at least 15 minutes to try to figure out how to do it. He did not attempt to leave us satisfied and willing to come back.
I think we got a new server. She wasn't getting much support however. Service quite slow despite not seeming to be that busy. Group of four. I asked for soup as a starter but it came with everyone else's entree. My entree came as the rest of us were finishing. Forever to get the bill. Server was apologetic and the restaurant made good on the problem, just was not that great an experience otherwise. Everyone loved their food. So that part was excellent
Newer wait staff who was working alone and the service was very slow