We've been coming here for years for a fun night with the family or to celebrate. Had to criticize service category because although we spent over $300, Shiro would not honor the full amount of our $100 American Express gift card. They took only $80 and charged extra $16 just incase, to be credited back at a later time. Crappy thing to do! It's bad management. Will not return any time soon.
The food was very good service attentive but ambiance nonexistent.
There are many other hibachi places that I would recommend before Shiro. It wasnt terrible, but there are better options on the island.
Food was excellent!!
We have been enjoying Shiro of Japan for 40+ years. I do believe that our most recent visit was the best ever ! Food seemed better than ever. THANKS
Everyone from bartender, waitstaff and cooks are wonderful and attentive. Bathrooms need a little upkeep but maybe just the night we went it was overused. Overall we love it and always have a great time, even other guests at tables we are sat with are friendly and it becomes one big party! Definitely recommend
Everything was very nice.
Service was great, the hibachi show was entertaining, everything was delicious. The birthday girl was very happy.
Best Hibachi around
Atmosphere was fine - typical hibachi - show is entertaining - for all of 10 minutes that it lasts. Food is mediocre. We had fried calamari - sushi and several hibachi meals (combinations - etc). I find the food to be less that stellar - two families - $150 each. Overpriced and overrated in my opinion.
The food is very good but the place is severely overpriced. The Sushi is not great and the service is not great. If you are going for Habachi Only the quality is fantastic. Let’s leave it at that
The food was pretty good. We asked for medium steaks and they were over cooked. The drinks were empty for most of diner the waiter never came around to refill them. I ordered a sushi roll it never came. when I asked about it they said they were out of mangos, did I still want it. I said no and it came anyway. It was totally different from what I had ordered. Our waiter’s shift had ended and he just left and no one filled in for him. We were all waiting for our checks and no one would bring it. We waited about 20 minutes and the table as a whole just want up to the host and asked for our checks. The food was good!
Always fun watch how they cook our food , and delicious
Excellent service! We had friends who have never been there before. We all enjoyed our experience.
Good food at a air price and the chefs are always entertaining.
We had a great time food was excellent . The kids had a blast!! Good entertainment by the cook👍🏻
Many of the chefs make it fun to be at the hibachi tables. They demonstrate their cutting and cooking talents, and interact with the customers.
Friendly staff, great food
Good food, fun hibachi experience. Better than Benihana, in my opinion. Great for families. They have nice vegetarian hibachi food options, which Benihana does not offer, incredibly.
I haven't been here in years, and it was every bit as good as I remembered! Our hibachi chef was energetic, engaging, and fun, and really made the evening for everyone at our table. Introduced my husband (who swore he didn't like hibachi and ordered mostly sushi), and at the end he was already talking about what to order at our next visit. :-D We'll be back!
Very prompt and courteous service, excellent sushi.
I've been going to Shiro for many years. Food has always been consistently good. Hibachi Chefs may not do as many tricks while cooking as other restaurants but food quality is key for me. Seating is tight, so it's good to go with a group if you prefer not eating with strangers. As we were finishing up dinner, we felt a little rushed to pay and leave (nobody was waiting to be seated).
Love this place,very entertaining way to have dinner
great food, good service from both the hostess, the waitress that served drinks and appetizers and the chef. The chef was very fun and skilled.
Food was good but service was not. They never even asked if we needed another drink or even water. The server left n nobody ever cNe back to see if we needed anything. Disappointing.
Shiro is an excellent restaurant. The food is amazing, the atmosphere is perfect and the wait staff is very pleasant. My boyfriend and I are always satisfied after a dinner at Shiro!
B day and was very fun
My husband took me here for my birthday and from the second we walked through the door everything was great. The staff was so nice, the drinks were perfect (I had a pina colada and he had grey goose and vodka) and the food was amazing. I would definitely recommend this place and I will be going back there 100%!!!
I have not been to this location in over 20 years. It looked as I remember but the food was a little disappointing. They have an extensive menu and the sushi was fresh and delicious. The hibachi chef was not great and the noodles were really sweet, not what I remembered and not what I get at my local hibachi restaurant. Although I did like that they offered bean sprouts as an alternative to noodles.
It was good, but our waiter was terrible
Went here for a birthday. Food was delicious! Loved the hibachi seating so you can see them cook the food and put on a "little show!". Very entertaining! Staff was friendly and service was great. Will definitely be back!
Great food and staff....
For my first time it was a an amazing experience, I enjoyed the food and the environment itself was great ! I would definitely come back.
They ran out of rice paper and tried to serve me my sushi order with seaweed paper and im allergic. Thats a big no no for me. It was very sneaky.
The boys love the restaurant and Mario was great with entertaining them
Food is consistently good and they accommodate healthy eating without butter or oil. Chefs are always fun. Separate service is ok but can be delayed if very busy day if there is a shortage of waiters, and waitresses.
I've gone to Shiro's for a good MANY years and each time the food has been outstanding. I enjoy watching the chefs do their thing. I find it fun and entertaining.
Considering it was New Year’s Eve, our reservation, food and staff were excellent.
Nice place for special night!! Service is great ! Manager nice lady
Food was ok. We do hibachi about 6-8 times a year and there are places that serve better tasting food. I ordered salmon and the piece provided was pitiful, probably the tail.
Busser asked my daughter what she was drinking, my daughter said lemonade, the busser took the glass and never returned. The bill charged us for a second drink. I inquired and the busser tried to say that she brought her another glass. First, she should have asked if she wanted more and said refills are not free. Second, she never gave her a second drink! So they removed the cost.