Service was so bad that it was hard to enjoy the good food!
-There was no one at the front desk to seat us. Someone from the bar walked up to us and told us to just pick a table.
-The table tops and sides were not wiped down well
-We sat there for 10 minutes before someone came by to drop off menus.
-Took another 5 to get water.
- Asked for a straw for the water and then we didn't see our waiter for another 5 minutes - so 20 minutes after we got there we were able to drink our water.
- We had to flag down the waiter to take our order.
The sad thing is, the food is really good. Take out would be a good idea here at lunch time.
It was very cold in the restaurant. Maybe it a little uncomfortable to eat. Other than that, it was great.
Went for dinner with our kids and grandkids. Foot was great as always and there were birthdays galore going on. Our 1-1/2 yr old granddaughter was entertained by the birthday singing, fishy tankand fountain.
We all had a good time!
Don't order the chicken. It was like chewy rubber
Went for an early dinner on a Saturday. Great service, great food. The host was friendly and attentive, sat us right away. Our server had a great personality, he made sure we all had what we wanted without being annoying about it. We enjoyed a casual early dinner without feeling rushed to get out. Can't wait to go back.
Excellent service & excellent food
Another fantastic dining experience. Friday 6:30pm reservations, restaurant was busy, seated promptly. Friendly staff. Great food, must try their Special Sushi Roll. Our waitress Brittany was most attentive. Enjoyable meal.
It was a great experience. And the food is to good!
There was hair in my sushi they comped the sushi but I feel like they should’ve comped the whole meal because of the hair
Overall the food and service was good, the server was attentive and our food came without delay. However when we looked at the dessert menu, it was dirty and sticky, it made me wonder if the kitchen was just as dirty. When I informed the server, I was told " I think someone was cleaning them today!" wow those things should be cleaned on a daily basis. I went right to the restroom to wash my hands. Very disappointed, I don't know if I will be back.
The food and the ambiance at Shinto have always been great. However, we went there last Sunday and were disappointed with the service. Shinto was very understaffed in the sushi lounge. We would see our waiter every 20 minutes or so and have to wait even longer for our food and drink orders. Our waiter was friendly, but he was very brief with us. We were celebrating my birthday and my wife had to tell our waiter three times that it was my birthday. He just said that the kitchen was backed up. My wife had to apologize to me about the long wait on my surprise birthday treat as we were both looking to leave by the time it finally arrived. Shinto has had a good track record, but last Sunday was poor.
The food is great. The only thing they should improve is their hibachi cooks training. Or have more cooks on staff. Our cook looked so tired …. and it was just around 4PM..
You have to try the calamari and sushi was very good
Great food and chef. Service was slow, we were there for business lunch and it took over an hour. Also were trying to celebrate a birthday, but they did nothing special.
Wonderful place, I was greeted by wonderful hosts and had a great server who made sure we were okay during our whole dinner. The chef was wonderful and fun yet professional in his craft. The dining experience was top entertainment, nothing like good food and a show! It was amazing that one restaurant can perfect good cooking and good rolls of sushi, both were amazing options to take and left a party in your mouth.