We had the chef’s special sashimi and while the fish was delicious the size of the sashimi was extremely small, barely bite size (I am not kidding). Also, the noise level was crazy loud. On a positive note, the service was very good.
Really a poor experience all round in terms of options or customer service and hospitality. Everything was meh. I brought a business guest and was embarrassed by the experience.
Good tasty Japanese food. We enjoyed the roll special and endless cups of tea.
Excellent sushi and teriyaki. Innovative menu. Very friendly staff.
I have been going to Shinbashi for about 5 years. Never disappointed. However I will say one negative thing. I ordered the shinbashi bento box because it has beef negamaki. The disappointment is there were only two pieces of negamaki and chicken on a stick I think 3 pcs. I ordered the bento box because I wanted the negamaki not chicken. It doesn't say anything on the menu about chicken in this box. Next time I will mention it before placing the order.
Very nice service but the food was horrible. The maguro was absolutely not fresh. The tempura was greasy and simply bad tasting. Even the rice was bad. Dessert was OK. Try Sakagura or Soba Totto, both on 43rd St at 2nd Av, for comparably priced food for a much, much better eating experience.
Good food, great service. Good spot for business lunch.
With all of the Japanese restaurants concentrated in the area this is just way too expensive.
I had a lunch with my friend, it is really a good restaurant.
Solid if unspectacular. Food is good and service very functional and efficient. Can get very noisy when the restaurant is filled up and the space itself is somewhat spartan. Nevertheless a solid place to hit up in the area as it is pretty big.
Does a good job with the food although nothing spectacular culinary-wise. Seems well staffed and friendly. Space is a bit cavernous and not super warm. Overall a decent spot for good Japanese.
Above average food but not the ambience I expected. More a Business Lunch venue.
Not all midtown restaurants are bad but this is one of the stereotypically bad midtown restaurants.
Very fresh and well prepared. All around excellent.
had a biz meal there and it was very good and fast service
We miss Sushi. Having tasted it in Japan it is hard to find elsewhere. This is a very good proxy. Dit at the bar and enjoy what comes. Don't bother to order, the chef will take care. Simple splendid.
Nice and so very noisy! But I love it!
Really good Japanese food! I would definitely recommend!
The food was better than average, however, no ambiance. The decor was quite unattractive, and the service was ok. Once our dinner was finished, they couldn't wait to clear the table & get the check so us. It wasn't even 10 o'clock on a Friday night!
Excellent. I will come back!
Attentive service with very good makes for a perfect business lunch. Space is light and open, not very typical Japanese, but that lends itself to a being a good place for an informal business meal.
Sushi is excellent, service very good, and overall attitude was very friendly. Great spot for business lunch.
Was there for a business lunch with a new client and our sushi, which was an order of 4 simple rolls, took over an hour. When asked where our food was, the server seemed annoyed at our question and said it's coming.
She did not check on us the entire time we waited for our meal.
We had a reservation for a 12:45pm lunch and I didn't leave the restaurant til 2:15pm and missed a 2pm meeting because of it.
Extremely disappointed - would not recommend.
Good lunch and good value. Generous helpings. Hardly spectacular.
Great option for a quiet dinner after a crowded Radio City experience! Same block as American Girl store yet 'out of the way' feeling and less touristy for dinner. Authentic Japanese, very friendly staff, delicious sushi.
Excellent food but very slow service. Didn't get much attention from the wait staff unless we flagged them down.
Excellent Japanese food in Midtown Manhattan. Great to drop in and have authentic sushi and other Japanese dishes.
Restaurant is clean and quiet. Waiters are polite and helpful.
You cannot ask for anything more
Overall great experience. I took my entire team from work, a little risky since I'd never been before but you can trust the reviews on this one! Everyone loved it! The only downside was it did get extremely loud but I'd say that's typical and hard to avoid in midtown during the work week. Definitely a keeper. We'll be back!
Very good Sushi but quiet on a weekday night. better for lunch.
Sooooooo noisy at lunchtime! Absolutely impossible to have a conversation, don't even think about it. Food is OK at best, service is pretty bad, the waiters seem to be overworked and overstressed. I wouldn't recommend.
After eating at literally hundreds and hundreds of Japanese restaurants throughout North America, Shinbashi is by far the "worst" Sushi Bar and deserves no better than customers that seek "all you can eat" low quality sushi. If you are expecting grocery store sushi quality perhaps you will be pleased but you will be paying for sushi at premium price. Rice quality is low, chiefs are not trained, tuna is low quality, terrible presentation, and their black cod is in fact Chilean Sea-bass. Ambiance is nice, but Shinbashi chiefs are the furthest from being authentic Japaneses chiefs. My only suggestion to Shinbashi is to lower you price and target the uneducated sushi customers.
nothing really spectacular. If was fine, but I'm not going back. The food was decent but overpriced for the quality.
Nice outside space for lunch. Sushi was delicious!
Wonderful chirashi with super fresh sashimi and delicious sushi rice. Ordered an extra item - uni (sea urchin) sashimi which was served in a soup spoon. Extra large portion of green tea ice cream for dessert.
We were able to sit outside during a pleasant June day.
Sushi was good. Was not too excited about the quality of the buckwheat soba. The rest was good.
This place was recommended to me by one of my Japanese clients as "one of the very few authentic Japanese spots left". We started off with some drinks along with sushi and sashimi. Sushi and sashimi were very fresh and very high quality. I love the fact that they have a pretty vast drink menu -- my friend had the Sancerre and I had the Kokuryu. My friend loved the Sancerre, and my sake was one of the best that I've had. We then had Sukiyaki afterwards, and it was amazing!! The broth that came with it was ridiculously awesome, and the staff was very attentive in helping us with it. I'm already thinking of which dishes and sake I will need to try next - Must come back!!
I found plastic in my beef teriyaki and the restaurant refused to believe it was true. Said that if I didn't like food I could go to SushiAnn and Sushiden. That is absolutely true bc Shinbashi is not in same league as SushiAnn or Sushiden. Prices are about the same but the food and service is not comparable. Absolutely rude manager and wait staff. They rush and spill soy sauce on table. Avoid.
The food was absolutely fantastic!
The chawamushi was very good however the quality of the sushi was reasonable. I was taken aback by the service staff who is a bit loud and the way she come across when repeating or checking with customer was rude. During the meal the waitress seems to have some issue with the other waiter and had a loud argument but managed to be stop by the manager. Overall the experience would have be nicer if the service staff are being trained with some ethnic during service time