Shima at The Sundial Beach Resort

4.6
419 reviews
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$31 to $50
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Japanese
SHIMA JAPANESE STEAKHOUSE & SUSHI BAR
Shima is an authentic Japanese experience where your meal is artfully prepared right before your eyes on the hibachi grill!
Shima also features fresh sushi daily!
What 419 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.4
ambience
4.2
value
Noise · Moderate
95% of people would recommend it to a friend
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JL
Tampa
1 review
Dined on May 17, 2019
Overall 5food 5service 3ambience 5

Once we were actually seated, it was a very nice experience. The chef was wonderful & very entertaining. Food was excellent.

Hostess was rude - had a 7:15 reservation, walked in and she acted annoyed that we should expect to actually be seated by 7:15 vs directed to the bar. No apology, no explanation - just an eye roll, a huff and a stomping back to her station.

Shima at The Sundial Beach Resort
Responded 4 days ago

Thank you so much for your review. We will pass your comments on to our team and we hope to have you back for a more positive all around experience in the future. Frederick Hamilton

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S
1 review
Dined on May 16, 2019
Overall 5food 5service 5ambience 5

Good food and very entertaining . Great to see Shima back in Sanibel

Shima at The Sundial Beach Resort
Responded 4 days ago

Thanks so much, Sandy! We really appreciate your review!

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HM
1 review
Dined on May 14, 2019
Overall 3food 5service 2ambience 4

The cook, food and atmosphere were excellent as always. Unfortunately the waiter (drinks) was not even close to that standard. He served a glass of red wine and pretended it is the plum wine ordered, because it came out of the bottle like this. So, he brought the bottle of plum wine and a glass, pointed at the label with a body language to teach those customers what plum wine is. He poured and ...... the wine was white as expected. No excuse from his side followed. Asking if the red wine was possibly the cabernet I ordered, he did not know. So I send it back and requested he made sure that I receive what I ordered. Had to wait for about 15 minutes then. He pretended the bar was very busy.
The evening was very enjoyable anyway, because we ignored the waiter and his comments and rather focused on the cook and his skills. The cook was very entertaining and also extremely skilled. He prepared all dishes perfectly, while entertaining the customers with comments and jokes. The visit was well worth it. Not our first visit at Shima and not our last one either.

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SR
1 review
Dined on May 7, 2019
Overall 5food 5service 5ambience 4

Our dining experience at Shima was excellent. Food, service and ambiance was very good, would and did recommend it to others!

Shima at The Sundial Beach Resort
Responded on May 10, 2019

Thank you so much, Sharon! We're so glad you enjoyed your visit and look forward to having you back again!

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CL
1 review
Dined on April 24, 2019
Overall 5food 4service 4ambience 5

The chef was very entertaining. My family had a great time.

Shima at The Sundial Beach Resort
Responded on April 29, 2019

Thanks so much, Courtney! We're so glad you and your family had a great time and we appreciate your feedback!

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MM
1 review
Dined on April 16, 2019
Overall 5food 5service 5ambience 5

Best hibachi experience ever! Food was fantastic, chef was talented and entertaining and he involved the kids. Loved the "happy meal toys" -- had to have one for myself. Really fun night out. One of our Sanibel favorites.

Shima at The Sundial Beach Resort
Responded on April 22, 2019

Thank you so much, Monica! We're so glad you had a great time at Shima and can't wait to have you and the family back for another visit!

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FH
1 review
Dined on April 13, 2019
Overall 3food 5service 5ambience 5

The service was not organized! The woman on the entrance tell us to wait! Our reservation was on 08:45 and at 09:00 i go in the restaurant to look after our reservation... The woman ask me again for my name and my reservation and tell us we could take place ! The waitress was better and "Sam" our cook master was "excellent"! He was funny, and very experimentally and with a lot of humor!

Shima at The Sundial Beach Resort
Responded on April 22, 2019

Hi Frederik, we really appreciate you taking the time to provide this feedback and we're sorry the experience didn't exceed expectations. As the Director of Food & Beverage at Sundial Beach Resort & Spa, I would be happy to discuss your visit further offline. I can be reached at 239-395-6027. Frederick

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SH
1 review
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

We had an amazing meal, the fried rice was delicious and light and all of our entrees were cooked perfectly. Our party ordered tuna, filet and shrimp and lobster and shrimp. As luck would have it, we shared the table with a wonderful family, that made the entire meal great. It is a little expensive, so personally I would not bring kids under 10. They would enjoy the ambiance though!

Shima at The Sundial Beach Resort
Responded on April 18, 2019

Thank you so much, Suzie! We're so glad you had a lovely experience and hope to have you back again soon!

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M
Los Angeles
1 review
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

It was a lot of fun, very similar to going to a Benihana. The food was really good. The dipping sauces were only okay. The experience as a whole was great though. The chef was a lot of fun and did a great job.

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OT
San Diego
3 reviews
Dined on April 12, 2019
Overall 5food 5service 5ambience 5

Outstanding little gem on Sanibel

Shima at The Sundial Beach Resort
Responded on April 18, 2019

Thank you!

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CC
Washington DC
2 reviews
Dined on April 11, 2019
Overall 2food 2service 3ambience 3

This is not a made to order sushi restaurant - most sushi is prepared in advance, no sushi chef or sushi bar. Menu is designed to confuse. When you order yellowtail sashimi at $7.00 they bring you a hamachi appetizer for $15.00. Shrimp tempura is in a pre-prepared roll. We were not expecting a steak house show and would not have gone if they told us what it really was.

Shima at The Sundial Beach Resort
Responded on April 18, 2019

Hi Cameran, we really appreciate you taking the time to provide this feedback and we're sorry the experience didn't exceed expectations. As the Director of Food & Beverage at Sundial Beach Resort & Spa, I would be happy to discuss your visit further offline. I can be reached at 239-395-6027. Frederick

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MT
New England
2 reviews
Dined on March 29, 2019
Overall 4food 5service 5ambience 4

Shima is one of the best Hibachi experiences you will have. Top notch ingredients, world class chefs and a cozy vibe. Keep in mind that if you go multiple times, each experience, including the food, may be a little different.

Shima at The Sundial Beach Resort
Responded on April 1, 2019

Thank you so much for your feedback, Marc! Can't wait to have you back to dine with us again!

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SS
Minneapolis
4 reviews
Dined on March 28, 2019
Overall 3food 3service 4ambience 3

Food quality was good, seasoning and flavors were not good. Everything tasted the same. Chef's could use some work...

Shima at The Sundial Beach Resort
Responded on April 1, 2019

Hi Steve, we really appreciate you taking the time to provide this feedback and we're sorry the experience didn't exceed expectations. As the Director of Food & Beverage at Sundial Beach Resort & Spa, I would be happy to discuss your visit further offline. I can be reached at 239-395-6027.

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DD
Washington DC
18 reviews
Dined on March 26, 2019
Overall 5food 5service 5ambience 5

Great fun. Great food. Sam is the man!

Shima at The Sundial Beach Resort
Responded on March 28, 2019

Thank you so much! We're so glad you had a great time!

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C
Naples
6 reviews
Dined on March 23, 2019
Overall 5food 5service 5ambience 4

Always an excellent chef (Sam) and food quality is always very high.

Shima at The Sundial Beach Resort
Responded on March 26, 2019

Thank you so much! We're glad you enjoyed your most recent visit to Shima!

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WR
Chicago
2 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 4

Loved Sam ,our service AND the food- good time was had by all!

Shima at The Sundial Beach Resort
Responded on March 25, 2019

Thank you so much, Winona! We're so glad you had a great time and hope to have you back again soon!

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BB
Chicago
2 reviews
Dined on March 21, 2019
Overall 5food 5service 5ambience 5

Great hibachi steakhouse in The Sundial! Our chef was great! Very entertaining! Would highly recommend, get reservations ahead of time!

Shima at The Sundial Beach Resort
Responded on March 25, 2019

Thank you so much, Brooke! Happy to hear you enjoyed your visit to Shima and hope to have you back!

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MS
Washington DC
5 reviews
Dined on March 20, 2019
Overall 5food 5service 5ambience 4

The ‘chef’ was entertaining and created a great meal. Nice group of diners at the table. Will go back.

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r
1 review
Dined on March 15, 2019
Overall 4food 5service 4ambience 3

Good dinner. We went for my husbands birthday. Clean and yummy.

Shima at The Sundial Beach Resort
Responded on March 18, 2019

Thank you so much, Robin! We're so happy we could be a part of your husband's birthday celebration and hope to have you both back again soon!

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TJ
Cincinnati
3 reviews
Dined on March 14, 2019
Overall 5food 5service 5ambience 4

Sam is excellent. Entertaining and gets the kids involved. The family had a lovely evening.

Shima at The Sundial Beach Resort
Responded on March 20, 2019

Thank you so much, Tracy! We're so glad you and your family enjoyed your visit to Shima! We hope to have you back again soon!

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M
Memphis
11 reviews
Dined on March 13, 2019
Overall 5food 5service 5ambience 4

Great little place. We really enjoyed it. Chef was great.

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WP
New England
8 reviews
Dined on March 13, 2019
Overall 5food 5service 5ambience 4

Chef was excellent, entertaining especially for the kids at our seats.

Shima at The Sundial Beach Resort
Responded on March 15, 2019

Thank you so much! We're so glad you enjoyed your visit to Shima and hope to have you dine with us again!

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OT
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 5

Our Chef Sam made it a great time for the four of us, we will be back!

Shima at The Sundial Beach Resort
Responded on March 15, 2019

Thank you, Donald! So glad to hear you had a great time and can't wait to see you again!

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OT
Cincinnati
2 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

Our chef Von had a great personality and made the experience memorable. The food was amazing!

Shima at The Sundial Beach Resort
Responded on March 15, 2019

Thank you so much! That's so great to hear and we hope to have you dine with us again!

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MC
1 review
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

Service and Sam were wonderful!
Coming back with whole family

Shima at The Sundial Beach Resort
Responded on March 15, 2019

Thanks so much, Mike! Can't wait to have you back with the whole family!

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PN
Naples
14 reviews
Dined on March 1, 2019
Overall 4food 5service 1ambience 5

Although I have marked the service down, the actual service was great. What was wrong was the hostess who greatly upset us. So here is the warning in case it happens to you. The tables in Shima are for eight people, two at each end and four down the length with the Japanese chef on the other side. We had put together a party of eight for a whole table, that is a group of friends who know each other very well. The hostess informed us that two others would be joining us on the table of eight making 10 people on a table designed for eight. There was absolutely no elbow room, the cooking would be elongated, and it would be no fun for two people joining a table of eight friends. After much argument (which spoiled the evening) the hostess agreed to put the extra two on a different table later. We saw them on a mixed table of eight about half an hour later. So beware the hostess may wish to cram you in.

That said, the meal was great and the Japanese chef delightful. .

Shima at The Sundial Beach Resort
Responded on March 15, 2019

Thank you so much for your feedback, Paul. We will definitely pass this information on to our team and appreciate you sharing this with us. If you'd like to discuss this matter further, I can be reached at 239-395-6027. Frederick

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CE
New England
1 review
Dined on March 1, 2019
Overall 5food 5service 5ambience 5

We take the kids every year. Great family spot with entertaining chefs.

Shima at The Sundial Beach Resort
Responded on March 15, 2019

Thank you so much, Claudia! We're so happy to be a part of a family tradition with you and the kids! Frederick

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JP
1 review
Dined on February 28, 2019
Overall 4food 4service 4ambience 4

Food good. Good view. Cook good. Price as expected, not cheap.

Shima at The Sundial Beach Resort
Responded on March 15, 2019

Thank you for the feedback, John! We're glad to hear you enjoyed your visit. Frederick

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SB
1 review
Dined on February 26, 2019
Overall 4food 4service 4ambience 4

We had a lovely evening.
Service was great.
Habachi Chef was very entertaining.
Food was cooked properly to each order, and very good.
Met some nice people
Would consider it a very good place to enterain family & friends.
I will be back there next year.

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LL
Cincinnati
3 reviews
Dined on February 23, 2019
Overall 5food 5service 5ambience 4

Sam is the best Hibachi chef in America!!!

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JM
Minneapolis
1 review
Dined on February 21, 2019
Overall 5food 5service 5ambience 5

Fun place to celebrate my son's 13th birthday! Great entertainment and food.

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s
Minneapolis
4 reviews
Dined on February 21, 2019
Overall 5food 5service 5ambience 5

All superb, including Sam, our table chef. So tasty and portions generous and just right.

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l
New York Area
10 reviews
Dined on February 20, 2019
Overall 5food 5service 5ambience 5

Excellent food & friendly chef. Great entertainment combined with delicious food makes for a memorable dinner. Great fun for children watching the knife antics of the chef.

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DD
1 review
Dined on February 20, 2019
Overall 5food 5service 5ambience 5

Great food, entertaining chef, beautiful resort.
We stayed 5 days and had a memorable vacation with our aldult children.
The food and service was outstanding, each night the manager asked us how everything was, that showed us they really care.

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KM
1 review
Dined on February 19, 2019
Overall 5food 5service 5ambience 5

The cook was excellent and the food was delicious. I can recoomend Shima for everyone

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PB
1 review
Dined on February 14, 2019
Overall 5food 4service 5ambience 5

Our chef Sammy was a real pro and was so great with the kids! Very fun for the whole family and was a good value.

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OT
1 review
Dined on February 13, 2019
Overall 5food 5service 5ambience 5

This was our fourth experience at Shima .and its always been a 5 star evening.
Hostess and wait staff were efficient and cordial .
Sam our chef was exceptional , gregarious, entertaining . and prepared all of our different food items perfectly!
Looking forward to our next !

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CD
Columbus
46 reviews
Dined on February 8, 2019
Overall 5food 5service 4ambience 4

Great food, great experience. It ended up being a little further than we anticipated, but in the end it was well worth the drive!

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LS
Denver
2 reviews
Dined on January 26, 2019
Overall 5food 5service 5ambience 4

Great Hibachi restaurant with entertaining chefs. The filet mignon and shrimp combination was excellent.

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LL
Chicago
1 review
Dined on January 26, 2019
Overall 5food 5service 5ambience 5

We visit hibachi restaruants often, both chain and local options. I was very impressed with Shima. The food was the best that we've had and our chef was passionate, entertaining and talented...both with his cooking and showmanship. He had an entire table of strangers interacting, laughing and engaging in converstaion which made our vacation dinner out even more fun.

I'm vegetarian and he was very careful with cleaning the grill, choosing sauces and making sure my food was flavorful. Be sure to add garlic noodles to your meal...delicious!

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