Shelter Pizza

4.3
113 reviews
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$30 and under
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Italian
Shelter Kitchen features brick oven pizza, empanadas, an assortment of roasted vegetables along with meat & cheese boards and salads. Most of our food is cooked in brick oven using special type of wood selected from Vermont region. We are vegan and gluten free friendly, as well as sourcing most of our ingredients from local farms. Our venue is designed to create a rustic, cabin ambiance. We have two fire place our customers can sit and enjoy their dinner or cocktails. Our bar, while focusing on a large variety of bourbon's, whiskies and scotches also offers 20 different types of draft beer.
What 113 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.2
food
3.9
service
4.5
ambience
3.9
value
Noise · Moderate
88% of people would recommend it to a friend
5
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NW
New York Area
15 reviews
Dined 5 days ago
Overall 5food 5service 5ambience 5

We love this restaurant! Food is amazing and the service is really good.

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GI
1 review
Dined 6 days ago
Overall 2food 3service 1ambience 3

I have been to Shelter a number of times. Their pizza and empanadas are great! Even more amazing are their cocktails!! I went last week and was happy to see they offer outdoor seating. Being a beautiful day, we opted to sit outside. However, it took over 20 minutes just for someone to take our drink menu. We waited so long that we ended up giving our orders at that time too. The wait staff was MIA and it was really disappointing because we wanted to order another round of drinks but were unable to. We ended up asking for the check when we finally received our meal because we were tired of waiting around. The food was also a let down from previous visits. Hope it was just an off day for them, but I don't know if we'll go back.

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r
1 review
Dined on April 27, 2019
Overall 3food 4service 1ambience 1

It is unfortunate that this is a first and last time we choose this place to dine out. We came to this place because we looked up their menu online and we were very interested.
But when we arrived and sat down we realized that it was completely different(not the same menu at all). The waiter told us he knew of this and actually spoke to his boss a few times but said that he was not computer savvy and it has not been updated for a while. The food was good and the ambience was OK but our service was far from service
It appeared that the waiter was avoiding coming to our table. It was unfortunate because the place looked warm and cozy and the decor was cool
It was not a total package food was good ambience was OK service was poor

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SA
New York Area
4 reviews
Dined on April 13, 2019
Overall 1food 2service 1ambience 2

The Itialian wiser was pleasant; however the lady who told us that she needed the table when she brought the ck was not even diplomatic about it. Will not return there.

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V
New York Area
55 reviews
Dined on April 13, 2019
Overall 4food 4service 4ambience 4

Found Shelter on Open table as I was planing to meet some friends for lunch, the pics looked so I booked. The staff was super friendly and the food was very good. We sat outside but the place is really cook on the inside too so I will return for sure.

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S
New York Area
5 reviews
Dined on April 13, 2019
Overall 5food 5service 5ambience 5

AMAZING atmosphere. The pizza was INCREDIBLE. Would highly recommend if hanging out in Brooklyn for the day!!

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PB
New York Area
19 reviews
Dined on April 6, 2019
Overall 5food 5service 4ambience 5

Everything was absolutely delicious. I strongly recommend their empanadas and their pizza. High quality ingredients and authentic Italian style.

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VM
New York Area
1 review
Dined on April 4, 2019
Overall 5food 5service 5ambience 5

Great food and ambiance and best service .. love it.

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OT
New York Area
3 reviews
Dined on March 30, 2019
Overall 5food 5service 4ambience 4

Cool place, nice food. Had a great evening.

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R
New York Area
1 review
Dined on March 23, 2019
Overall 1food 3service 1ambience 4

One of the meals came out after the other two finished eating. They told us it was because they had to make more eggs and that takes 20+ minutes. Hard boil eggs take 5 minutes to make. 10 max.

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j
New York Area
10 reviews
Dined on March 22, 2019
Overall 5food 5service 5ambience 5

Was great! Great food, service was good, hostess very nice and accommodating.

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SS
1 review
Dined on March 16, 2019
Overall 1food 1service 1ambience 4

Very disappointed in the service. It was 30 minutes before our drink order was taken. The main course arrived before drinks and appetizers. Drinks were finished for over 15 minutes before waitor came back to see if we wanted another round. At one point the waitor reached into the middle of the table to light a birthday candle for another table. One member of our table went outside to smoke and his full drink was taken.

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J
New York Area
1 review
Dined on March 10, 2019
Overall 3food 4service 2ambience 4

Food was pretty good but the service was bad. The restaurant itself is very cool.

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OT
1 review
Dined on March 9, 2019
Overall 5food 5service 3ambience 5

Very rustic decor, good food, although loud, nice spot for a date.

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F
1 review
Dined on March 8, 2019
Overall 4food 2service 4ambience 5

Even if my truffle pizza wasn't a good experience (too fluffy and burned), I will try again because I really do like the restaurant. Nice place, but I hope the food is also good the next time.

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C
Atlanta
12 reviews
Dined on March 2, 2019
Overall 4food 4service 4ambience 4

The good- Pizza and salad was tasty. The restaurant is rustic and beautiful. I was seated right away. Service was quick.

The bad- Strong smell of wood burning fireplace inside- my clothes smell like fireplace smoke a bit. Server was prompt but not very friendly. Prices were high considering that it’s pizza.

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OT
New York Area
4 reviews
Dined on March 2, 2019
Overall 1food 1service 1ambience 1

This is now the second time I made reservation and they didn’t honor. Very unorganized.

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b
New York Area
12 reviews
Dined on February 23, 2019
Overall 5food 5service 4ambience 5

Went for dinner Saturday night. First time there. Bring customers back on Wednesday night. The only problem I have with them is that I live in NJ. Hoping they open here.

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OT
New York Area
1 review
Dined on February 9, 2019
Overall 1food 1service 1ambience 4

The worst restaurant in Williamsburg. The kitchen took it upon themselves to cook the food to their liking and make replacements for ingredients and side dishes mentioned on the menu. Management was completely absent and never addressed any of our issues. Our waitress seemed shocked that we wanted what we actually asked for and what was described on the menu.

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SG
1 review
Dined on February 2, 2019
Overall 4food 4service 3ambience 5

One of my favorite spots in Williamsburg. I gave it 4 stars only because the music is a little too loud. Felt more like a lounge than a restaurant. If you go there just to hangout at the bar for drinks and a good time, then the loud music is perfect!

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NY
New York Area
16 reviews
Dined on January 30, 2019
Overall 3food 4service 2ambience 3

I am so conflicted about Shelter. Part of me loves it, and part of me hates it. Well, maybe not exactly hate...
The huge fireplace is such a great touch.. but know that you will leave and your clothes and jacket will reek and need to be cleaned, or aired out for days possibly weeks depending how close to the fire you are.
I LOVE LOVE LOVE the music, but it is a bit loud, so it can make conversation hard. It feels more like a chill lounge where you should be having drinks, not exactly a place you would go for dinner?
The food and drinks are great, but if they are busy, be prepared to be ignored by your server.
So, would I recommend it, and would I go back? Probably... but maybe with some hesitations.

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A
Frankfurt Area
15 reviews
Dined on January 26, 2019
Overall 4food 4service 3ambience 5

Fun place with great pizza.

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NW
New York Area
16 reviews
Dined on November 21, 2018
Overall 5food 5service 5ambience 5

We have been to Shelter many times and they are so nice! Food is delicious! We love to seat by the fireplace... Very cozy!

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AB
1 review
Dined on November 16, 2018
Overall 5food 5service 5ambience 5

A+ in every way! Food, drinks, service, and ambience were all perfection!

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OT
New York Area
1 review
Dined on November 3, 2018
Overall 5food 5service 4ambience 5

Went for early brunch with a big group and had a perfect experience. Thank you so much!!

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MC
1 review
Dined on October 31, 2018
Overall 5food 5service 5ambience 5

Out-of-town, and visiting Williamsburg to she a show at the Music Hall of Williamsburg. Booking a reservation here was a shot in the dark (we picked it based off google reviews) and we could not have been more pleased. Shelter is worth the trip to BK in and of itself!

Wait staff was incredibly accommodating, and we appreciated the customized combination of meat and cheese boards for a party of two, at a more reasonable price. Pizza was excellent, and cocktails were delicious and creative!

Would definitely recommend to anyone visiting the neighborhood.

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AJ
New York Area
7 reviews
Dined on October 28, 2018
Overall 5food 5service 5ambience 5

Great place in the winter ! very very cosy. The decoration looks like a chalet in the mountains.

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OT
New York Area
1 review
Dined on October 14, 2018
Overall 3food 3service 3ambience 4

It was a nice experience, not great, but not terrible.

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EK
San Francisco
1 review
Dined on September 21, 2018
Overall 2food 3service 1ambience 3

This used to be our favorite restaurant but it has really gone downhill. We hardly saw our server. They took our order maybe 20 minutes after we were seated. The food took 20 minutes. And the thing is- the restaurant was half empty- not that busy. When it came to paying our check - we had to hunt down our server and take our check to the cashier, since again, we were waiting ages for our server to come by. The food was ok- used to be better, but didn't make up for the terrible service.

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SF
Chicago
52 reviews
Dined on September 19, 2018
Overall 4food 5service 5ambience 4

Great find in Brooklyn. Super pizza, excellent crust. Service was awesome. Only con was sitting on stumps. Cute not comfy

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CV
New York Area
7 reviews
Dined on September 15, 2018
Overall 5food 5service 5ambience 5

Really nice service. Reservation was great. We loved the couch, the drinks, the pizza and the empanadas

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AS
1 review
Dined on September 12, 2018
Overall 5food 5service 5ambience 5

Lovely pizza. Very cool and rustic design of the restaurant. Like an big old barn.

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MG
Washington DC
3 reviews
Dined on September 8, 2018
Overall 1food 1service 1ambience 3

We've dined at Shelter before and had good experiences. Unfortunately this last visit left much to be desired. The food and service were both sub-par. Our server was over-stretched. We had to ask for water and condiments numerous times. Our sodas came out flat. The kale salad was droopy with butternut squash that was undercooked and hard as a rock. We were told that the burger could only prepared at medium temperature, and then it came out well-done. Zucchini carpaccio was over-seasoned and certainly not worth the price. Focaccia was tasty, but that was the only redeeming quality about our visit.

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B
New England
3 reviews
Dined on August 31, 2018
Overall 4food 4service 4ambience 3

My friend and I split the truffle mac and cheese, which was incredible and very decadent. I got the margherita pizza, which was delicious; clearly had quality ingredients. Cocktails were delicious. We waited at our table after being seated for a fairly long time, given that the place was fairly empty, but once our orders were in, service was great.

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RG
1 review
Dined on August 23, 2018
Overall 5food 5service 5ambience 5

It was a very pleasant stay at the Shelter. Food, service and ambiance were fantastic.

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B
New York Area
2 reviews
Dined on August 8, 2018
Overall 4food 4service 5ambience 4

open air made it a bit warm staff was great...…………..

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OT
Philadelphia
1 review
Dined on August 6, 2018
Overall 1food 1service 1ambience 1

Booked and turned up and the restaurant was closed for the evening!!

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LV
1 review
Dined on July 25, 2018
Overall 4food 5service 4ambience 4

Very good pizza. And we are Italians!!!
Rustic but chic

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j
New York Area
2 reviews
Dined on July 20, 2018
Overall 4food 5service 5ambience 5

Music was alittle too loud to hold a converstaion but otherwise everything else was fine

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L
New York Area
26 reviews
Dined on July 20, 2018
Overall 4food 4service 4ambience 4

Food was good. The ambiance is really nice. Waiters are very attentive!!! We will come back

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