This restaurant added safety precaution details

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Shaw's Crab House - Schaumburg

4.5
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5383 Reviews
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$31 to $50
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Seafood
Shaw's Crab House is Chicagoland's Premier Seafood Restaurant. Reservations made on this page will be for the out door patio until indoor dining is permitted.
Shaw's Crab House offers a unique dining experience focusing on seasonal fresh seafood, made to order sushi and our signature Alaskan King Crab Legs. Our reputation relies on quality ingredients prepared in a straight forward style, with crisp, professional service.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Clean menu provided to every guest
Social Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
  • Sick staff prohibited in the workplace
Personal Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
What 5383 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.6
food
4.6
service
4.4
ambience
4.1
value
Noise · Moderate
89% of people would recommend it to a friend
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OT
OpenTable Diner
Chicago
2 reviews
Dined 2 days ago
Overall5food5service5ambience5

Everything was simply wonderful, the food, the service, and the atmosphere. We will definitely be visiting again soon!

PH
PamH
Chicago
6 reviews
Dined 3 days ago
Overall5food5service5ambience5

Shaw’s has done a great job creating an outside patio dining with an awnings and flowers. We had a wonderful dinner sitting outside. Service and food was top notch (as always).

OT
OpenTable Diner
Chicago
3 reviews
Dined 3 days ago
Overall4food5service2ambience4

The last 2 times we’ve come here we’ve been disappointed in the service. If we’re spending $300 or more for 2 people, the service better be top notch. Server never even gave us her name. We were celebrating our 7 year anniversary so we were hoping for a great dinner. The food was great as always but service just ruined it for us

l
vipluv2dine
Chicago
26 reviews
Dined 3 days ago
Overall5food5service5ambience5

Best lobster roll! My husband had a spicy scrimp maki roll that he loved.Great service!

JH
JennH
1 review
Dined 5 days ago
Overall5food5service5ambience4

Everything was outstanding! Service was impeccable, cocktails were excellent! We had seafood tower to start, lobster fest special lobster roll , king crab legs and key lime pie, and as always, food was exceptional! A tad loud sitting outside but not obtrusive.

OT
OpenTable Diner
Chicago
3 reviews
Dined 5 days ago
Overall5food5service5ambience5

Extremely awesome food and great service

CD
CheriD
Chicago
2 reviews
Dined 5 days ago
Overall5food5service5ambience5

We sat outside. They had set up flower pots. Made it very inviting. And the food is always good at Shaws

LH
LawrenceH
1 review
Dined 6 days ago
Overall4food4service4ambience4

Bar service was slow but otherwise the rest of the service was great.

CH
vipChiHockeyEpicurean
Chicago
32 reviews
Dined on July 27, 2020
Overall5food5service5ambience5

The evening at Shaw's was wonderful. We ate outside under the canopy during the Lobster Festival. Enjoyed the Lobster Taco as an appetizer. Lots of lobster here!

The mains were great - Seared yellowfin tuna- cooked just right with teriyaki sauce and fried noodles. Lobster BLT - creative and tasty. Sides- Lobster Mac & Cheese (had to do it... and there was enough to bring home for the next day!) and Roasted Broccoli. Great meal.

Felt safe and healthy. Good service from Marlene who wore a mask all the time. Always a good meal at Shaw's Crab House. Probably the best seafood place in the NW suburbs of Chicago.

C
Chase
1 review
Dined on July 26, 2020
Overall5food5service5ambience5

Great service and food. Highly recommended! No wait to be seated and consistent service.

OT
OpenTable Diner
Chicago
8 reviews
Dined on July 26, 2020
Overall3food4service4ambience4

My birthday. I was disappointed to learn that there’s was a COVID-19 surcharge added to my bill. That is something that should be revealed when making a reservation not when you get the bill

MF
MarvinF
Chicago
1 review
Dined on July 26, 2020
Overall5food5service5ambience5

FIX BROKEN TV AT THE BAR THEN I WILL COME BACK AGAIN !!!!!

S
Singer
Chicago
2 reviews
Dined on July 25, 2020
Overall3food3service3ambience4

this was our first time at Shaw's Crab House. I had heard great things about Shaw's and my husband & I were very much looking forward to our night out. The front door staff was very nice and the atmosphere was very welcoming.
Our server was pleasant but seemed like she was very busy because it took alot of time between her stops at our table. We ordered drinks and appetizers which were good but service was slow. Our dinners took a very long time to come out and when they did arrive they were barely room temp. We sent the food back and a manager came to apologize for the mistake. The 2nd time the food was much better but don't order the broccoli unless you like the taste of burnt food. Not sure we'll come back. There are other restaurants that are not as expensive with better food.

DH
DestinyH
1 review
Dined on July 25, 2020
Overall5food4service5ambience4

Was was good! I had the Shaw's sampler and my shrimp were just a tad bit overcooked but overall was good. I'd return for another visit!

OT
vipOpenTable Diner
Chicago
9 reviews
Dined on July 25, 2020
Overall5food5service5ambience5

Just excellent

Report
JL
vipJLJ826
Columbus
22 reviews
Dined on July 24, 2020
Overall4food4service3ambience4

Took my teenage son to dinner and ate in the bar. Service was very slow— a little too slow for us, but if you’re there with friends it would be perfect.

LR
LisaR
Chicago
8 reviews
Dined on July 24, 2020
Overall5food5service5ambience5

Food was fantastic. Service was wonderful. Very thoughtful and careful re:Covid. I appreciated that extra attentiveness. :)

OT
OpenTable Diner
Chicago
6 reviews
Dined on July 24, 2020
Overall5food5service5ambience5

The entire staff at Shaw's executed COVID safety measures perfectly. The outdoor seating have been expanded. The food is as good as ever

NC
NicoleC
Chicago
1 review
Dined on July 23, 2020
Overall3food3service4ambience4

Food quality is down and prices are now outrageous, I could purchase and cook king crab for a fraction of the cost. This restaurant is clearly making up for lost time and overcharging.

OT
OpenTable Diner
Chicago
1 review
Dined on July 22, 2020
Overall3food2service5ambience4

Service was good, food was average and drinks were good.
I had the filet Oscar and my steak was supposed to be medium rare and came out medium/medium well and flavorless. There was also a lot of shell on the lobster that wasn’t removed. I did not complain as I was out with a friend and very hungry. I am not mad, just disappointed in the food.

SL
vipStevenL
Chicago
13 reviews
Dined on July 21, 2020
Overall3food3service2ambience3

Food is overpriced. Service a bit under satisfactory.

M
Maryann
Chicago
1 review
Dined on July 20, 2020
Overall4food5service3ambience2

They needed another server in the dining room
No one to help him

DG
DavidG
1 review
Dined on July 19, 2020
Overall5food5service5ambience5

Our server was excellent, food was great as always. Sensed a real effort on Covid hygiene/prevention. Fantastic

AL
AnnL
1 review
Dined on July 19, 2020
Overall5food5service5ambience5

Great food, great service. We will definitely visit again.

t
viptms121794
Chicago
62 reviews
Dined on July 19, 2020
Overall5food5service5ambience5

Took my husband for his birthday, along with my mother. This was our 1st time at this location. We have been to the one in the downtown area several times. Enjoyed the outdoor dining. The food was delicious. Will come back here for sure.

t
terrym
1 review
Dined on July 19, 2020
Overall3food3service2ambience2

Server never emptied shell bowl never brought more bottled water to table. Disappeared before we could challenge the COVID surcharge. Service was very slow. Are

l
viplisajo
Chicago
105 reviews
Dined on July 18, 2020
Overall5food5service5ambience5

Food & service top notch as always. Don’t like the fact that LEYE feels the need to add on a 4% Covid surcharge onto my bill.

JF
JFloyd
Chicago
2 reviews
Dined on July 18, 2020
Overall5food5service5ambience5

This is a great place to eat especially amidst these covid-19 times. Great service, great food and we were all socially distanced outside as much as possible. Everyone wore masks and it was very professional. The food was great and we will definitely be back.

NI
NICKR
Chicago
7 reviews
Dined on July 17, 2020
Overall3food4service3ambience4

Good food, service just average. Poor attention to detail. Understaffed, but Coronaviruswas a factor.

OT
OpenTable Diner
1 review
Dined on July 17, 2020
Overall3food3service3ambience3

For the price the food was mediocre. Service was okay.

E
Emma
1 review
Dined on July 17, 2020
Overall5food5service5ambience4

Good food.
Exceptional service from both reception and lunch hostess.
Very nice experience.

ML
MichaelL
Chicago
8 reviews
Dined on July 15, 2020
Overall4food5service4ambience4

First time dining at Shaw's since they re-opened, we sat out on their patio which was set up for social distancing, so the ambiance wasn't the best, but we chose to sit there rather than inside. The food was just as outstanding as it always is, although seems like prices have increase slightly. Overall good experience and nice to get out to eat again for a business meal.

V
Viviann
Chicago
2 reviews
Dined on July 14, 2020
Overall5food5service4ambience5

We can always count on Shaw's to be good whenever we go, but this time was exceptional. There were 6 in our party, 5 different entrees and rave reviews for each!

OT
OpenTable Diner
Chicago
2 reviews
Dined on July 14, 2020
Overall3food3service4ambience4

This was our anniversary dinner. We had given that information when we made the reservation. It was not acknowledged by our server.

OT
OpenTable Diner
Chicago
1 review
Dined on July 14, 2020
Overall4food4service5ambience4

Service was outstanding, the restaurant was out of a few menu items.

PK
vipPeggyK
Chicago
8 reviews
Dined on July 14, 2020
Overall5food5service5ambience5

Great menu. Stopped for lunch during Lobster Fest. Server was FANTASTIC!

r
viprussw
Chicago
7 reviews
Dined on July 13, 2020
Overall3food3service5ambience4

42 dollars for 12 not very good oysters is ridiculous.

TP
TheresaP
Chicago
2 reviews
Dined on July 12, 2020
Overall4food5service3ambience5

The food was excellent, the lobster BLT was the perfect combo of sweet lobster and crunchy, crispy bacon! Our waitress seemed a little frazzled though maybe due to the set-up outside. But overall, it was fine.

The band was great! Very entertaining and talented!

OT
OpenTable Diner
Chicago
1 review
Dined on July 12, 2020
Overall3food4service2ambience3

We went there to celebrate a birthday. We noted it on our reservation and even told the waiter. Nothing special was done, not even a “Happy Birthday” comment.
Service was extremely slow and inattentive. I had 1 glass of water in a 2 hour span since our waiter walked by so fast and never took his time at the table to ask if anything else was needed

Had to ask for salt and pepper
Had to always ask for water

We use to go to Shaw’s all the time. We probably won’t go back. Service is slipping for sure. For the price we paid...service should be top notch

Also, the 4% Covid fee was an insult.
Wasn’t worth glad chasing our waiter down to remove it and having to wait 30 more minutes for him to come back with the bill. We just wanted to go.

DK
vipDebraKayM
Chicago
33 reviews
Dined on July 12, 2020
Overall5food5service5ambience5

Lobster Feast at Shaw’s was amazing. The outdoor patio was very clean, 50% seating to allow for social distancing, touchless menu and pay options. Our server Scott was very professional, courteous, prompt and friendly. The food m, of course, was delicious! Shaw’s is a great place. Highly recommended! We will go back soon!

FAQs

Shaw's Crab House - Schaumburg does offer delivery in partnership with Uber Eats. Shaw's Crab House - Schaumburg also offers takeout which you can order by calling the restaurant at (847) 517-2722.

Shaw's Crab House - Schaumburg is rated 4.5 stars by 5383 OpenTable diners.

You can book this restaurant by choosing the date, time and party size.