Shaughnessy Restaurant at VanDusen Botanical Garden

Shaughnessy Restaurant at VanDusen Botanical Garden reviews from people who’ve dined at this restaurant. Based on recent rating.

1. j

   jacmac VIP

   Vancouver9 reviews

   3.0

   Reviewed on December 30, 2017

   1. Overall 3

   Fast service, decent but not remarkable food, not a varied menu but we enjoyed what we had. Odd square table with 4 fold outs to make it round was uneven, so my plate rocked throughout the meal. Chowder was more potatoes than seafood, stroganoff more noodles than sauce, lamb and calamari were good and desserts were good but again not exceptionally notable. Service staff were very attentive and courteous. Paying more for the location than the food itself I think.
   

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2. OT

   OpenTable Diner

   Vancouver2 reviews

   1.0

   Reviewed on December 18, 2017

   1. Overall 1

   we booked restaurant for christmas dinner we were told to book extra people just in case we were told that we would not have to pay for these places in case people dont show up we had sixteen people but were charged for 28 people after speaking with the manager, told that this was policy so because we did not have the name of the person who took the booking, the manager refused to give us a refund so only sixteen dinners were served but charged for 28 so if you like being cheated, please go to this restaurant otherwise much better choices in vancouver, a great city for restaurants with many other choices
   

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3. OT

   OpenTable Diner

   Vancouver16 reviews

   3.0

   Dined on November 9, 2017

   1. Overall 3
   2. Food 3
   3. Service 2
   4. Ambience 4

   This restaurant has the potential to be so much more. We were a group of three friends meeting for lunch to catch up with each other. I enjoyed the ambience and quiet atmosphere conducive to chatting - the pleasant background music was at a volume that made chatting easy. We asked to move to another booth because our original booth was blasting heat out of the seat and we were graciously accommodated. Parking is free (which is worthy of mention considering this is Vancouver) with easy restaurant access! Where this restaurant well short was regarding the service. We had to ask for coffee and water refills and the waiter took two plates away while our friends was still eating and then returned and took her plate and she had to inform him she was still eating the sandwich! Something I didn't expect from this caliber of restaurant - we weren't at Denny's. Our meals were just average. Both my friends enjoyed theirs but I ordered the quinoa salad which was sorely lacking - presentation was awful - a few mixed greens tossed on the plate with a bit of quinoa scattered throughout. Really disappointing considering the price point. It's in a lovely setting and has an old-school vibe which I enjoyed immensely but service definitely needs some attention.
   

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4. NJ

   NJxx

   Vancouver1 review

   3.0

   Dined on November 4, 2017

   1. Overall 3
   2. Food 3
   3. Service 1
   4. Ambience 3

   My family wanted to take me out for a Birthday Brunch and thought Shaughnessy Restaurant would be a treat for me. Unfortunately I felt so bad at their discomfort as our service was poor, the waiter who took our order was either hung over or clearly did not wish to be there. We repeatedly requested various needs example: a soup spoon for the soup and our second tea ordered but missed just to name a couple, which is fine it happens but the last straw was when we wanted to pack remaining food home which included hashbrowns (which were delicious) but when we got back our packages most of the food that was on our plates was not included (less hashbrowns/part of a sandwhich - usually when someone asks to pack something home it includes all that is on the plate or at least it should be clarified) I am disappointed this happened for this occasion.
   

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5. W

   Wolf

   Vancouver2 reviews

   1.0

   Dined on October 31, 2017

   1. Overall 1
   2. Food 1
   3. Service 1
   4. Ambience 4

   Very very slow service and was sitting for two hours when my niece had homework to do so we had to rush eat and leave and the food was cold to our table so not happy that night
   

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6. L

   Localgal

   Vancouver7 reviews

   4.0

   Dined on October 30, 2017

   1. Overall 4
   2. Food 5
   3. Service 5
   4. Ambience 5

   Although the food and service was very good and it’s a beautiful spot, we found the price point a bit high for what we got.
   

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7. OT

   OpenTable Diner

   Vancouver2 reviews

   5.0

   Dined on October 28, 2017

   1. Overall 5
   2. Food 5
   3. Service 5
   4. Ambience 5

   special thanks to the waitress helping us, so sorry to forget ask her name, she is sweet, beautiful, soft, attentive, patient make me very comfortable , absolutely will come back, I was at brunch time, thanks Josephine
   

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8. R

   Ruth

   Vancouver3 reviews

   5.0

   Dined on October 28, 2017

   1. Overall 5
   2. Food 5
   3. Service 4
   4. Ambience 4

   We were pleasantly surprised by the atmosphere, view, food and service. I would have given a 5 however 3 items were incorrect in our order 2 of which were forgotten. Our waiter was very attentive and personable which is a big part of a dining experience.
   

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9. L

   Lizzyfizzy

   Vancouver21 reviews

   4.0

   Dined on October 18, 2017

   1. Overall 4
   2. Food 4
   3. Service 2
   4. Ambience 4

   The service was a little slow at times but generally a pleasant lunch with friends.
   

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10. S

    Susan

    Vancouver2 reviews

    4.0

    Dined on October 14, 2017

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4

    The server was friendly, knowledgeable and efficient. One concern, however, was that bread rolls were not provided with the clam chowder soup, and when requested took a little time to arrive, by which time the soup was cold. I realize that the delay was caused by the need to bake fresh rolls which is understandable, but I wonder whether the need for freshly baked rolls could be better anticipated. In compensation for the cold soup, an additional cup of hot soup was provided. The creme brulee infused with rose and geranium was excellent - probably the best that I have ever tasted!
    

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