Shanghai Terrace

4.7
1306 reviews
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$31 to $50
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Chinese
Recently ranked the number one "Chinese Restaurant in Chicago" by Zagat, the exquisite Asian decor enhances the intimate atmosphere of this venue, which is unique to the city of Chicago. Seating capacity fits 75 guests with additional seating on the Terrace during temperate weather. Also features an intimate Private Dining Room for up to 30 guests. The Shanghai Terrace offers Eastern skyline views over Chicago, serving Chinese cuisine with an emphasis on Cantonese and Shanghainese specialties.
What 1306 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.7based on recent ratings
4.7
food
4.8
service
4.7
ambience
4.2
value
Noise · Quiet
86% of people would recommend it to a friend
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ES
Denver
1 review
Dined 2 days ago
Overall 5food 5service 5ambience 5

Amazing food and service. Terrace looked beautiful

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S
Indiana
13 reviews
Dined 3 days ago
Overall 5food 5service 5ambience 5

Outstanding food with outstanding service. Will return.

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F
Chicago
76 reviews
Dined 3 days ago
Overall 2food 5service 2ambience 1

Although the restaurant was not close to full, we were seated by the door where a wedding was taking place and guests lingered. We requested a different table but the host would not accommodate. The waitress was also nowhere to be found most of the evening. We live in the neighborhood and have enjoyed the restaurant more than a few times, but after this experience doubt we’ll return. Too loud and uncomfortable. Very expensive for unpleasant dining.

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LR
Grand Rapids
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Amazing food, excellent service, beautiful atmosphere.

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OT
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 4

Delicious food. Great service. A little over priced, but I would definitely come again.

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OT
St. Louis
1 review
Dined 4 days ago
Overall 5food 5service 5ambience 5

Great customer service!

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TL
Chicago
4 reviews
Dined 7 days ago
Overall 3food 3service 4ambience 3

FOOD WAS NOT AS GREAT AS I'VE PREVIOUSLY HAD. OTHERWISE, IT WAS A NICE -- NOT GREAT -- EXPERIENCE. HAD REMEMBERED IT BEING WONDERFUL, WOULDN'T GO THERE NOW, BUT IT WAS OK.

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FE
Chicago
11 reviews
Dined on March 11, 2019
Overall 5food 5service 5ambience 5

Best fine dining Chinese cuisine in Chicago

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RJ
1 review
Dined on March 9, 2019
Overall 5food 5service 5ambience 4

The chef and the manager took special care of our party. We had a fabulous experience with food that way above average. This is our favorite restaurant in town

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S
Chicago
4 reviews
Dined on March 8, 2019
Overall 5food 5service 5ambience 5

Always a fabulous experience. Delicious food with exquisite service.

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GC
Chicago
25 reviews
Dined on March 6, 2019
Overall 4food 4service 5ambience 4

The Peking duck, lobster and chicken dumplings, and the Chinese vegetables were great. The duck and foie gras dumplings, the crab dumplings, and the pancakes for the Peking duck were below average. The moppu tofu was fine but not as good as the one served at Sze Wan Cuisine.

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CB
Chicago
1 review
Dined on March 6, 2019
Overall 5food 5service 5ambience 5

The quality of the food and the attentive staff made it an remarkably dinning experience. This was my second time dinning with Shanghai Terrace and will continue the tradition while I'm visiting Chicago.

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NP
1 review
Dined on March 5, 2019
Overall 5food 5service 5ambience 5

A bit pricier than average Chinese restaurant, but the food is great and the service is spectacular. A real treat.

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GM
Adelaide / SA
2 reviews
Dined on March 4, 2019
Overall 5food 5service 5ambience 5

Good food good service! Recommend the cucumber "haze"

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M
Chicago
3 reviews
Dined on March 2, 2019
Overall 4food 2service 5ambience 4

The service was impeccable. The food was not up to par. Our dim sum was cold and mushy. My son's entree was the only good dish. My husband and I both had fish. Mine was cold, my husband's was over cooked. Maybe it was just an off night but I would not recommend the restaurant.

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S
Chicago
28 reviews
Dined on March 2, 2019
Overall 4food 4service 5ambience 4

Celebrated a wonderful birthday. Our party included a baby in a stroller. The staff could not have been nicer. The food was delicious.

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S
Chicago
1 review
Dined on March 2, 2019
Overall 5food 5service 5ambience 5

Shanghai Terrace was excellent. My wife and I definitely enjoyed date night. We service was excellent and we were always being checked on by the servers and the food was delicious. We will have Shanghai Terrace in out rotation of restaurants we will return to.

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OT
Mexico City
1 review
Dined on February 27, 2019
Overall 5food 5service 5ambience 5

Todo bien buen lugar

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JB
Miami
4 reviews
Dined on February 23, 2019
Overall 3food 3service 4ambience 5

Nice time as always at the Penninsula Hotel. Dinner was nice, food was good as usual and service was superior. We had a nice time and will go back.

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G
Chicago
1 review
Dined on February 23, 2019
Overall 3food 3service 2ambience 3

The service wat quite poor. The food was either very good or very bad. I had a very good app and a very bad main course.

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AE
Chicago
1 review
Dined on February 20, 2019
Overall 5food 5service 5ambience 5

Shanghai Terrace never disappoints. The cocktails, dim sum Platter and Peking duck with pancakes were excellent. The only thing that was uncomfortable was a table of 4 next to us speaking an Asian language and one of the women was having a wonderful time and talking very very loudly. Because she was speaking another language it was vary abrasive, and distracting from our conversation.

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J
Houston
1 review
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

The service and quality of our meal were top notch. The Peking duck and lobster hot and sour soup are must-try dishes! We will be back.

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GW
1 review
Dined on February 17, 2019
Overall 5food 5service 5ambience 5

The best Chinese food in Chicago. Impeccable service. Every time.

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K
Chicago
8 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Wonderful food and service. Subtle tastes that melt on your mouth. One of the best restaurants in Chicago!

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JG
Chicago
24 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Fantastic food and service. The dim sum and Peking duck makes it a worthwhile visit!

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FF
1 review
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Great food and service! I had an anniversary here with the fiancé. I will return again in the near future.

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MY
Chicago
14 reviews
Dined on February 16, 2019
Overall 5food 5service 5ambience 5

Simply amazing! Like being in Shanghai at a high end Shanghainese restaurant. Very well son! Incredible Peking Duck and service was outstanding

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OT
Chicago
2 reviews
Dined on February 15, 2019
Overall 3food 3service 3ambience 4

Attended Shanghai Terrace in February, did not get the experience the outdoor terrace due to it being off season.. I was greeted by the host who happens to be serving tables, doing coat check and about two other jobs. You would expect something different from a 5-star restaurant. The drinks were “meh” at best and price at a premium but quality was missing.. The food portion was just ok. In a prior review, someone mention that in the Kung Pao Chicken it was more chicken than your normal Kung Pao chicken. That was great but it was the only highlight. My date had scallops and wasn’t impressed either.. I’ve dine at 5 star restaurants often and was underwhelmed with this restaurant.. However the location and ambience were incredible good tourist restaurant It was a restaurant, I wanted to dine at and check off my list.. Sadly, it’s check off and will not be a repeat.

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B
Chicago
5 reviews
Dined on February 15, 2019
Overall 3food 3service 4ambience 3

As a planned birthday celebration, this was a well thought out reservation. The food was just mediocre, temperature of food was not correct. Food to be served hot was luke-warm, separate rice dish and noodle dish were way below even a standard Chinese restaurant. No taste, had to ask for seasoning just to get some taste put into them. The halibut was also flavorless, put soy/ginger sauce on it for seasoning, which was a very hefty price to receive flavorless halibut. Our expectation based on ratings were high, our food experience receives a 2 rating. The service was friendly and our wait staff was good, which receives a 4 rating. I am extremely disappointed in this dinner. What was to be an outstanding dining experience due to ratings, this dinner was less than good. The host at the Lobby Bar, could use training on customer service and a positive attitude. Our evening started off with a very rude welcome from him. We were told from the staff of the bar on 7 we could sit at a table in the lobby bar for a glass of champagne before dinner since the bar was full and no tables available. The host in the Lobby Bar was anything but welcoming and a room full of open tables as we were told we would have to sit on the sofa. We expressed to him the hostess at the bar confirmed we could sit at a table (for 20 minutes) before our 7pm reservation at Shanghai Terrace. He huffed and puffed before finally seating us at a table. We were there maybe 15 minutes, upon leaving there was a room full of open tables still. WOW ~ we will not be back to experience such service.

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BM
Chicago
3 reviews
Dined on February 11, 2019
Overall 5food 5service 5ambience 5

Excellent service and food. Can’t wait to return!

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c
Chicago
10 reviews
Dined on February 10, 2019
Overall 5food 5service 5ambience 5

First class food first class service and of course first class atmosphere!

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CD
Chicago
102 reviews
Dined on February 9, 2019
Overall 5food 5service 5ambience 5

Excellent with respect to service and food. The service is on par with what one expects from the Peninsula which is superb. From the valet, front desk staff, maitre’d, and wait staff, all are far better than the vast majority of local establishments. Worth a trip for a special occasion given the price point.

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GG
Chicago
26 reviews
Dined on February 9, 2019
Overall 4food 5service 4ambience 4

The food was excellent, service wasn’t, though it was quite busy and bustling when we were dining.

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AL
Chicago
1 review
Dined on February 6, 2019
Overall 3food 3service 5ambience 4

Pekking duck was amazing as always, but everything else was just average and not worth it for the price.

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OT
Chicago
1 review
Dined on February 5, 2019
Overall 5food 5service 5ambience 5

Chinese New Year!
Highly, highly recommend.. will be back soon!

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M
New York Area
4 reviews
Dined on February 4, 2019
Overall 3food 3service 4ambience 4

Second time here. First was very good. This time however made the mistake of ordering the select menu for Chinese New Year and we were very disappointed, food was below average our lobster course should have sent back it was so bad. The dinner was way overpriced if we go back never would we repeat this mistake.

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KT
Chicago
11 reviews
Dined on February 3, 2019
Overall 5food 5service 5ambience 5

We did the Chinese New Year tasting menu. The optional wine pairing was really fun and the service was excellent. Very friendly service overall and the tasting menu was a pleasure.

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S
Chicago
10 reviews
Dined on January 30, 2019
Overall 5food 5service 5ambience 4

Another great meal at my favourite 'special event' restaurant.

It was cold inside though - I've never noticed that before, but I guess those patio doors aren't so effective when it's -30f outside... make sure you wrap up if you're visiting during this crazy cold snap!

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F
Chicago
81 reviews
Dined on January 27, 2019
Overall 3food 4service 3ambience 4

Be aware that the heat in the dining room is not sufficient on a relatively cold night. We are not talking about brutally cold temperatures outside but just cold. Several diners were wearing their coats in the dining room. Bundle up!

The dim sum was very good and a nice variety of textures and flavors. We followed this with the market fish which was Halibut with ginger and scallions. It also has baby bok choy. We ordered a side of Chinese vegetables which turned out to be more bok choy. It would have been helpful if our server would have told us this as we ended up with too much of the same thing. The fried rice was very good and completed the meal. All in all the food here is delicious but the service left something to be desired.

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MG
Chicago
1 review
Dined on January 25, 2019
Overall 3food 3service 2ambience 4

I have been to Shanghai Terrace several times, and it is usually excellent. But this night, the food and service were poor. It took forever for our entrees to come out, and when they did they were lukewarm and not particularly tasty. This is an expensive restaurant, and the food and service should be excellent given the prices they charge. I don’t know what happened — perhaps new management or just a bad night?

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