Shanghai Terrace

4.8
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1566 Reviews
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$31 to $50
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Chinese
Recently ranked the number one "Chinese Restaurant in Chicago" by Zagat, the exquisite Asian decor enhances the intimate atmosphere of this venue, which is unique to the city of Chicago. Seating capacity fits 75 guests with additional seating on the Terrace during temperate weather. Also features an intimate Private Dining Room for up to 30 guests. The Shanghai Terrace offers Eastern skyline views over Chicago, serving Chinese cuisine with an emphasis on Cantonese and Shanghainese specialties.
What 1566 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.8
service
4.7
ambience
4.3
value
Noise · Moderate
93% of people would recommend it to a friend
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JG
New York Area
9 reviews
Dined on January 2, 2020
Overall5food5service5ambience5

Shanghai Terrace is on our "go to" list every time we visit Chicago (which is frequently) Truly the best Peking Duck around. And they will tell you that! Bao is great. Could totally eat just off the Dim Sum menu and be very satisfied.

And service staff gracious, knowledgable, and happy. Will be back in the near future.

JL
Chicago
33 reviews
Dined on January 1, 2020
Overall5food5service5ambience5

Great food good service high noise level

Shanghai Terrace
Responded on January 6, 2020

Dear JamesL, Thank you for dining at Shanghai Terrace and for posting your comments. We are pleased to learn that you enjoyed the food and service. We are also grateful to receive your feedback about the noise level. I will be sure to share your note with the team. We look forward to seeing you again soon. Regards, Lyn Ablian Manager, Food and Beverage Department

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g
Chicago
19 reviews
Dined on December 31, 2019
Overall5food5service5ambience5

New Year's Eve dinner is always special at the Shanghai Terrace and if we missed in in past years, we would always go on New Year's Day. Their menu had been evolving over 2019 so we tried some new things tonight after the loss of some old favorites. The 6 course holiday dinner offering looked fabulous but for me or my companion, just too much food ... absent was a four course option like the Phoenix tasting menu at Thanksgiving (I think that the main dinner was a bit different?) but if there was the option to knock out one early course and one of the two main courses, I would surely have jumped for it! But the regular menu is special in its own right and we indulged in some of the newest offerings. With the passing of the Duck Fois Gras dumpling (which was briefly available on the secret menu at Thanksgiving but now, no more), my companion opted for the lobster and chicken with black truffle dumpling which is now her new favorite (warning: she will ask about the secret menu again!) while I opted for the classic beef sil mai, which still beats what I get for dim sum on business trips to Taiwan, Hong Kong, etc. Her main course was the new wok fried scallops in black truffle sauce which were spectacular, while I opted for the very flavorful steamed tiger prawn. Dessert was a shared Strawberry Szechwan Vacherin with coffees ... a wonderful way to end the year, a year that would have been incomplete without this amazing restaurant!

o
Chicago
55 reviews
Dined on December 30, 2019
Overall5food5service5ambience5

Consistently great food and service!

Shanghai Terrace
Responded on January 2, 2020

Dear outalot, Thank you for dining at Shanghai Terrace and for taking the time to post your nice feedback. We look forward to welcoming you back again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage Department

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MC
Chicago
32 reviews
Dined on December 28, 2019
Overall5food5service5ambience5

Fabulous Christmas lunch with my daughter! We had wine and priz fixe and lived it all. Not heavy! Great flavors! Fun to watch ice skating out the window!

Shanghai Terrace
Responded on December 31, 2019

Dear MimiC, Thank you for choosing Shanghai Terrace to celebrate the Holidays and for sharing your review. We are delighted to read that you and your daughter enjoyed the menu and drinks. We hope to welcome you back again soon. Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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MM
Chicago
35 reviews
Dined on December 27, 2019
Overall4food4service5ambience3

Food was wonderful. Our steak dish was over cooked and we sent it back and they made another one with the right temp. of Med. The service was spectacular and I would highly recommend this place to anyone.

Shanghai Terrace
Responded on December 30, 2019

Dear MoMi, Thank you for dining at Shanghai Terrace and for sharing your review. We are pleased to read that you enjoyed our service, food and flavors. We hope to have you back with us very soon. Warm regards, Lynn Ablian Manager of Food & Beverage

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EF
Chicago
4 reviews
Dined on December 27, 2019
Overall5food5service5ambience5

Beautiful setting, amazing Dim sum - and hands down the best Peking duck Ive ever had! Terrific friendly service - top notch/five stars. Don’t hesitate book a table!

Shanghai Terrace
Responded on December 30, 2019

Dear EricF, Thank you for dining at Shanghai Terrace and for sharing your kind note. We are so glad you found us to be above average and recommendation worthy. We look forward to seeing you again soon! Kind regards, Lynn Ablian Manager of Food & Beverage

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OT
Chicago
272 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

Outstanding as always! We eat here every Christmas Eve.

Shanghai Terrace
Responded on December 26, 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace to celebrate the holidays and for your continued loyalty! We are delighted to read that you had a memorable dining experience. I will be sure to pass on your note to our team. We look forward to welcoming you back again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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RJ
Chicago
5 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

Food is excellent. Dim sum is limited but quality. Service is peninsula quality. Always feels great to come.

Shanghai Terrace
Responded on December 26, 2019

Dear RobertJ, Thank you for dining at Shanghai Terrace and for your continued loyalty. We truly appreciate your remarks about the food and flavors, and our service. We look forward to serving you again! Kind regards, Richard Hummell Assistant Director of Food and Beverage

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S
Chicago
15 reviews
Dined on December 22, 2019
Overall3food4service2ambience3

The service was not a strong point. Take the order. No attempt to be friendly or welcomed. Here is your check--next.

Shanghai Terrace
Responded on December 27, 2019

Dear Steve, Thank you for dining at Shanghai Terrace and for sharing your note. We apologize for the inconsistent and inefficient service you experienced. The lapses in service you experienced is unacceptable and I will be sure to personally address them with the manager. I would like to speak with you about your visit. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Richard Hummell Assistant Director of Food and Beverage

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J
Chicago
4 reviews
Dined on December 21, 2019
Overall5food5service5ambience5

Superb service complements the delectable cuisine. The most authentic Chinese restaurant experience in Chicago.

Shanghai Terrace
Responded on December 23, 2019

Dear Jonathan, Thank you for choosing Shanghai Terrace and for sharing your kind note about our service and cuisine. We look forward to serving you again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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MP
Indiana
1 review
Dined on December 18, 2019
Overall5food5service5ambience5

We dined at the Shanghai Terrace while staying in Chicago for a girls trip. It feels like you've been transported somewhere different when you arrive to the restaurant. The dining table was set up beautifully. They had a tasting menu however we all ordered something different and shared our food. We even shared dessert and there was nothing left when we were done.

Shanghai Terrace
Responded on December 23, 2019

Dear Mperillo, Thank you for choosing Shanghai Terrace and for posting your nice note. We are happy to read that you and your friends enjoyed the restaurant's ambiance, food and flavors. I will be sure to share your comments with the team. We look forward to seeing you again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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CA
Chicago
15 reviews
Dined on December 17, 2019
Overall5food4service5ambience4

One of my favorite places to eat in Chicago. I try to go every time I am in the city.

Shanghai Terrace
Responded on December 20, 2019

Dear CarlosA, Thank you for choosing Shanghai Terrace and for sharing your thoughtful review. We are always happy to hear from our loyal guests and we appreciate your continued patronage. We look forward to welcoming you back again soon! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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t
Chicago
37 reviews
Dined on December 16, 2019
Overall3food2service4ambience4

I took my two daughters here after Christmas Shopping as a holiday treat and was very disappointed by the food. The staff/service was excellent, but the food was flavorless and uninspired. Dinner for three people (only 2 glasses of wine, no other liquor), was $263.00. I would not recommend this restaurant to a friend.

Shanghai Terrace
Responded on December 20, 2019

Dear travelbug, Thank you for choosing Shanghai Terrace and for sharing your comments. We are disappointed to learn of your unsatisfactory dining experience. Your feedback is truly appreciated and I will be sure to review with our culinary team. I would like to hear more about your visit. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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KK
Chicago
11 reviews
Dined on December 14, 2019
Overall5food5service5ambience5

Lunch was amazing and service was top notch. We all loved it

Shanghai Terrace
Responded on December 17, 2019

Dear KarenK, We are delighted to read that you enjoyed the food and service. I have taken the liberty of sharing your kind note with my staff. Thank you for visiting Shanghai Terrace and we hope to have you back with us very soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
5 reviews
Dined on December 13, 2019
Overall4food5service5ambience5

Xmas celebration. Way too LOUD!

Shanghai Terrace
Responded on December 17, 2019

Dear Guest, Thank you for dining at Shanghai Terrace and for sharing your honest feedback. We look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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MJ
Milwaukee
3 reviews
Dined on December 13, 2019
Overall5food5service5ambience5

Great cuisine, service and ambiance. It was a little warm inside, but it also was a full house!

Shanghai Terrace
Responded on December 17, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your honest review. We hope to have you back with us very soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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g
Atlanta
2 reviews
Dined on December 13, 2019
Overall5food5service5ambience4

Outstanding, imaginative and tasteful Chinese cuisine.

Shanghai Terrace
Responded on December 17, 2019

Dear garye, Thank you for visiting Shanghai Terrace and for taking the time to post your complimentary review on OpenTable. We all look forward to serving you again soon. Kind regards, Richard Hummell Assistant Director of Food and Beverage

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EZ
Las Vegas
2 reviews
Dined on December 13, 2019
Overall4food4service5ambience5

We loved our server who was extremely helpful with recommending items. However, I think for some of the items we picked the price did not match the level of expectation. Some of the expensive items on the DIM Sum menu were just okay.

Shanghai Terrace
Responded on December 19, 2019

Dear ErikaZ, Thank you for choosing Shanghai Terrace and for sharing your review. We are pleased to hear that your server's recommendations made your experience pleasant. We also appreciate your feedback about our menu and I will be sure to share your note with our team. We look forward to welcoming you back again soon! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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t
Chicago
1 review
Dined on December 11, 2019
Overall5food5service5ambience5

The best Chinese food in town

Shanghai Terrace
Responded on December 17, 2019

Dear tianjiz, We are honored that you consider Shanghai Terrace one of "the best Chinese food in town." Your feedback is truly appreciated and I will be sure to share your note with the talented team. Thank you for dining at Shanghai Terrace and we look forward to serving you again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
32 reviews
Dined on December 11, 2019
Overall5food5service5ambience5

The dinner was fabulous. And the setting was beautiful. We watched the skaters. A delightful evening.

Shanghai Terrace
Responded on December 13, 2019

Dear OpenTable Diner, Thank you for choosing to dine at Shanghai Terrace. We are thrilled to hear you enjoyed your dinner and watching the skaters on the Sky Rink. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
11 reviews
Dined on December 8, 2019
Overall5food5service5ambience5

Wonderful as always, best Chinese food in Chicago, excellent service and vegan friendly

Shanghai Terrace
Responded on December 11, 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for your continued patronage. We are delighted to read that you enjoyed the service and our vegan menu. We are also honored that you consider Shanghai Terrace the best Chinese food in Chicago. I will be sure to pass on your note on to the team. We look forward to welcoming you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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S
Chicago
13 reviews
Dined on December 7, 2019
Overall5food5service5ambience5

Excellent and unique food surpassed only by the service.

Shanghai Terrace
Responded on December 9, 2019

Dear Steven, Thank you for dining at Shanghai Terrace and for posting your kind note about our service and the food. We look forward to serving you again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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a
Houston
113 reviews
Dined on December 6, 2019
Overall5food5service5ambience5

We have dined here before but came for lunch this time while in town. Always look forward to exceptional service and fine meal elegantly served. Wish I could come back for their special on Valentines Day or Chinese New Year.

Shanghai Terrace
Responded on December 9, 2019

Dear austineater, Thank you for choosing Shanghai Terrace and for posting your review. It is always great to hear from our loyal guests and thank you for your continued patronage. We appreciate your remarks on the service and food. I will be sure to share your note with the team. We look forward to seeing you on your next trip to Chicago! Best regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Chicago
1 review
Dined on December 6, 2019
Overall5food5service5ambience5

Excellent as always. Been coming here for years. Always the same. I love it!

Shanghai Terrace
Responded on December 9, 2019

Dear Friend of The Peninsula, We are always happy to hear from our loyal guests and we appreciate your kind remarks. Thank you for choosing Shanghai Terrace and we all look forward to seeing you again soon! Regards, Richard Hummell Assistant Director of Food and Beverage

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E
Chicago
12 reviews
Dined on December 3, 2019
Overall4food4service4ambience4

The room is too loud. It is not A good restaurant for an evening of excellent food, service and conversation

Shanghai Terrace
Responded on December 6, 2019

Dear Eatoutoften, Thank you for choosing Shanghai Terrace and for sharing your honest review. We are happy to hear that you enjoyed our service and the food. We also regret to learn that the noise in the room was too loud. Please accept our sincerest apologies for the disappointment this caused you. I will be sure to review with the team. We hope to welcome you back again soon! Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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JO
Chicago
18 reviews
Dined on December 2, 2019
Overall5food5service5ambience5

We dine here a lot. We especially enjoy having dinner there when I want abalone! This is definitely a first-class place.

Shanghai Terrace
Responded on December 5, 2019

Dear JOSEPHP, We are delighted to read that you enjoyed your visit and thank you for your feedback! It is wonderful to hear from our valued guests and we appreciate your continued patronage. Thank you for choosing Shanghai Terrace and we look forward to seeing you again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
London
1 review
Dined on November 30, 2019
Overall4food4service5ambience4

It was alright

Shanghai Terrace
Responded on December 2, 2019

Dear Guest, Thank you for dining at Shanghai Terrace and for sharing your honest feedback. We look forward to welcoming you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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B
Chicago
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

Perfect ambiance and great food!! Always a good experience

Shanghai Terrace
Responded on December 4, 2019

Dear Bpat, Thank you for dining at Shanghai Terrace and for sharing your complimentary review. It is always great to hear from our loyal guests and thank you for your continued patronage. We appreciate your kind remarks on the atmosphere and cuisine. I will be sure to share your note with the team. We hope to welcome you back again soon! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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L
Chicago
12 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

Food and service outstanding. Prices high due to location in the Peninsula Hotel.

Shanghai Terrace
Responded on December 3, 2019

Dear Larry, Thank you for dining at Shanghai Terrace and for sharing your note. We appreciate your remarks on the food and service and we are pleased that you enjoyed your visit. We hope to welcome you back again soon! Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Portland
1 review
Dined on November 25, 2019
Overall5food5service5ambience5

The beer Chinese food I’ve ever had.

Shanghai Terrace
Responded on November 29, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your wonderful note. We hope to welcome you back again soon! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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BM
Chicago
9 reviews
Dined on November 23, 2019
Overall5food5service5ambience4

Excellent food and service. Drinks were fantastic.

Shanghai Terrace
Responded on November 27, 2019

Dear BirdMom, Thank you for dining at Shanghai Terrace and for taking the time to share your kind feedback about the food and service. We look forward to serving you again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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KO
Chicago
36 reviews
Dined on November 23, 2019
Overall2food5service2ambience3

Our reservation was last Saturday night at Shanghai Terrace. When making the reservation many weeks in advance, I did request the large back table for our party of 8. I knew I the table could be requested but not promised, however, when we checked in prior to our reservation, we were told that would be our table. We were early, so when it was time for our party to be, seated we were told we could no longer have that table and were seated in a very cramped space with tables pushed together. We had to climb over each other to get to our seats in the back. It appeared that a last minute reservation took priority over ours. So our evening did not start off well and continued to go downhill from there. I will say the food was excellent as always but the service was glacial. They were obviously stretched very thin. We had to flag down staff for ordering food and pretty much everything. When we celebrated my Birthday in February, we had an entirely different experience with service. This time dishes and glasses were rarely cleared from our table. I think part of the reason for that was we were so crammed in together, the servers had a hard time reaching some of our place settings. We had ordered accompanying wine. Those sitting in the hard to reach places rarely had their wine glasses refilled. It took forever to get food after our appetizers as no one came back to take our orders. For this reason we did not order anything after the Peking Duck. Some of our group wanted other entrees. We were hosting our friends and told everyone what a great restaurant this is. We were pretty embarrassed by this experience. We even had to flag down staff to finally get our bill and put an end to this very uncomfortable evening. I would not recommend this restaurant for large groups. We will not host another dinner here.

Shanghai Terrace
Responded on November 26, 2019

Dear KathleenO, Thank you for choosing Shanghai Terrace and for taking the time to share your honest review. We regret to learn of your unsatisfactory dining experience and the lapse of service. I want to extend my sincere apologies for the disappointment this caused you. I'm concerned by your remarks and would appreciate to speak with you further. I will send you a private message with my contact information. I look forward to speaking you with. Regards, Max Schroeder Hotel Manager

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OT
Chicago
2 reviews
Dined on November 22, 2019
Overall4food4service3ambience4

Weekend in the city w the family

Shanghai Terrace
Responded on November 25, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your nice note. We look forward to serving you and your family again soon. Best regards, Lyn Ablian Manager, Food and Beverage

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M
Chicago
1 review
Dined on November 18, 2019
Overall5food5service5ambience5

3rd time there in the last month or so. Elegant dining - great place. Love.

Shanghai Terrace
Responded on November 20, 2019

Dear donnaM, Thank you for choosing Shanghai Terrace and for your continued patronage. We are always happy to hear from our loyal guests and we truly appreciate your remarks on the elegant ambiance. We hope for the opportunity of welcoming you back again soon! Kind regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Austin
2 reviews
Dined on November 17, 2019
Overall5food5service5ambience5

Best Chinese food I’ve had in the U.S.

The Peking Duck was outstanding as was every other dish we had. Service was great. Will be back each time I’m in Chicago.

Shanghai Terrace
Responded on November 27, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your kind review. We appreciate your comments on the service and food. I will be sure to share your note with our team. We look forward to seeing you on your next trip to Chicago! Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
St. Louis
14 reviews
Dined on November 15, 2019
Overall2food2service2ambience2

Very disappointing. Been here several times but won’t come back. Poor service. Food came cold. We ordered a second bottle of Sake and it never came. Complained and the manager remade a few dishes and provided dessert. Wait staff stayed away after that so did the manager. For the price and at this location should be exceptional.

Shanghai Terrace
Responded on November 18, 2019

Dear Guest, Thank you for visiting Shanghai Terrace and for sharing your review. We are disappointed to learn of your unsatisfactory experience. Your feedback is truly valued and we will be sure to review with the team. I would appreciate the opportunity to hear more about your recent visit. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Richard Hummell Assistant Director of Food and Beverage

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GL
Naples
66 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

Wonderful food and service. A really beautiful space to enjoy delicious food.

Shanghai Terrace
Responded on November 18, 2019

Dear GlibLib, Thank you for dining at Shanghai Terrace and for posting your kind note about the service and food. We look forward to serving you again! Best regards, Richard Hummell Assistant Director of Food and Beverage

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g
Chicago
3 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

Amazing food! have been wanting to try this restaurant for some time but never plan far enough ahead of time and they are full. Make a reservation...well worth it!

Shanghai Terrace
Responded on November 15, 2019

Dear grfoodie, Thank you for visiting Shanghai Terrace and for sharing your kind review. We are thrilled to hear you were finally able to join us and are even more pleased to hear that the wait was worth it. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Philadelphia
6 reviews