Shanghai Terrace

4.8
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1546 Reviews
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$31 to $50
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Chinese
Recently ranked the number one "Chinese Restaurant in Chicago" by Zagat, the exquisite Asian decor enhances the intimate atmosphere of this venue, which is unique to the city of Chicago. Seating capacity fits 75 guests with additional seating on the Terrace during temperate weather. Also features an intimate Private Dining Room for up to 30 guests. The Shanghai Terrace offers Eastern skyline views over Chicago, serving Chinese cuisine with an emphasis on Cantonese and Shanghainese specialties.
What 1546 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.8based on recent ratings
4.8
food
4.8
service
4.8
ambience
4.3
value
Noise · Quiet
94% of people would recommend it to a friend
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OT
Chicago
32 reviews
Dined a day ago
Overall5food5service5ambience5

The dinner was fabulous. And the setting was beautiful. We watched the skaters. A delightful evening.

OT
Chicago
11 reviews
Dined 4 days ago
Overall5food5service5ambience5

Wonderful as always, best Chinese food in Chicago, excellent service and vegan friendly

Shanghai Terrace
Responded a day ago

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for your continued patronage. We are delighted to read that you enjoyed the service and our vegan menu. We are also honored that you consider Shanghai Terrace the best Chinese food in Chicago. I will be sure to pass on your note on to the team. We look forward to welcoming you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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S
Chicago
13 reviews
Dined 5 days ago
Overall5food5service5ambience5

Excellent and unique food surpassed only by the service.

Shanghai Terrace
Responded 3 days ago

Dear Steven, Thank you for dining at Shanghai Terrace and for posting your kind note about our service and the food. We look forward to serving you again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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a
Houston
107 reviews
Dined 6 days ago
Overall5food5service5ambience5

We have dined here before but came for lunch this time while in town. Always look forward to exceptional service and fine meal elegantly served. Wish I could come back for their special on Valentines Day or Chinese New Year.

Shanghai Terrace
Responded 3 days ago

Dear austineater, Thank you for choosing Shanghai Terrace and for posting your review. It is always great to hear from our loyal guests and thank you for your continued patronage. We appreciate your remarks on the service and food. I will be sure to share your note with the team. We look forward to seeing you on your next trip to Chicago! Best regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Chicago
1 review
Dined 6 days ago
Overall5food5service5ambience5

Excellent as always. Been coming here for years. Always the same. I love it!

Shanghai Terrace
Responded 3 days ago

Dear Friend of The Peninsula, We are always happy to hear from our loyal guests and we appreciate your kind remarks. Thank you for choosing Shanghai Terrace and we all look forward to seeing you again soon! Regards, Richard Hummell Assistant Director of Food and Beverage

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E
Chicago
11 reviews
Dined on December 3, 2019
Overall4food4service4ambience4

The room is too loud. It is not A good restaurant for an evening of excellent food, service and conversation

Shanghai Terrace
Responded 6 days ago

Dear Eatoutoften, Thank you for choosing Shanghai Terrace and for sharing your honest review. We are happy to hear that you enjoyed our service and the food. We also regret to learn that the noise in the room was too loud. Please accept our sincerest apologies for the disappointment this caused you. I will be sure to review with the team. We hope to welcome you back again soon! Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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JO
Chicago
18 reviews
Dined on December 2, 2019
Overall5food5service5ambience5

We dine here a lot. We especially enjoy having dinner there when I want abalone! This is definitely a first-class place.

Shanghai Terrace
Responded on December 5, 2019

Dear JOSEPHP, We are delighted to read that you enjoyed your visit and thank you for your feedback! It is wonderful to hear from our valued guests and we appreciate your continued patronage. Thank you for choosing Shanghai Terrace and we look forward to seeing you again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
London
1 review
Dined on November 30, 2019
Overall4food4service5ambience4

It was alright

Shanghai Terrace
Responded on December 2, 2019

Dear Guest, Thank you for dining at Shanghai Terrace and for sharing your honest feedback. We look forward to welcoming you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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B
Chicago
1 review
Dined on November 29, 2019
Overall5food5service5ambience5

Perfect ambiance and great food!! Always a good experience

Shanghai Terrace
Responded on December 4, 2019

Dear Bpat, Thank you for dining at Shanghai Terrace and for sharing your complimentary review. It is always great to hear from our loyal guests and thank you for your continued patronage. We appreciate your kind remarks on the atmosphere and cuisine. I will be sure to share your note with the team. We hope to welcome you back again soon! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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L
Chicago
12 reviews
Dined on November 29, 2019
Overall5food5service5ambience5

Food and service outstanding. Prices high due to location in the Peninsula Hotel.

Shanghai Terrace
Responded on December 3, 2019

Dear Larry, Thank you for dining at Shanghai Terrace and for sharing your note. We appreciate your remarks on the food and service and we are pleased that you enjoyed your visit. We hope to welcome you back again soon! Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Portland
1 review
Dined on November 25, 2019
Overall5food5service5ambience5

The beer Chinese food I’ve ever had.

Shanghai Terrace
Responded on November 29, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your wonderful note. We hope to welcome you back again soon! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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BM
Chicago
7 reviews
Dined on November 23, 2019
Overall5food5service5ambience4

Excellent food and service. Drinks were fantastic.

Shanghai Terrace
Responded on November 27, 2019

Dear BirdMom, Thank you for dining at Shanghai Terrace and for taking the time to share your kind feedback about the food and service. We look forward to serving you again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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KO
Chicago
33 reviews
Dined on November 23, 2019
Overall2food5service2ambience3

Our reservation was last Saturday night at Shanghai Terrace. When making the reservation many weeks in advance, I did request the large back table for our party of 8. I knew I the table could be requested but not promised, however, when we checked in prior to our reservation, we were told that would be our table. We were early, so when it was time for our party to be, seated we were told we could no longer have that table and were seated in a very cramped space with tables pushed together. We had to climb over each other to get to our seats in the back. It appeared that a last minute reservation took priority over ours. So our evening did not start off well and continued to go downhill from there. I will say the food was excellent as always but the service was glacial. They were obviously stretched very thin. We had to flag down staff for ordering food and pretty much everything. When we celebrated my Birthday in February, we had an entirely different experience with service. This time dishes and glasses were rarely cleared from our table. I think part of the reason for that was we were so crammed in together, the servers had a hard time reaching some of our place settings. We had ordered accompanying wine. Those sitting in the hard to reach places rarely had their wine glasses refilled. It took forever to get food after our appetizers as no one came back to take our orders. For this reason we did not order anything after the Peking Duck. Some of our group wanted other entrees. We were hosting our friends and told everyone what a great restaurant this is. We were pretty embarrassed by this experience. We even had to flag down staff to finally get our bill and put an end to this very uncomfortable evening. I would not recommend this restaurant for large groups. We will not host another dinner here.

Shanghai Terrace
Responded on November 26, 2019

Dear KathleenO, Thank you for choosing Shanghai Terrace and for taking the time to share your honest review. We regret to learn of your unsatisfactory dining experience and the lapse of service. I want to extend my sincere apologies for the disappointment this caused you. I'm concerned by your remarks and would appreciate to speak with you further. I will send you a private message with my contact information. I look forward to speaking you with. Regards, Max Schroeder Hotel Manager

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OT
1 review
Dined on November 22, 2019
Overall4food4service3ambience4

Weekend in the city w the family

Shanghai Terrace
Responded on November 25, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your nice note. We look forward to serving you and your family again soon. Best regards, Lyn Ablian Manager, Food and Beverage

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M
Chicago
1 review
Dined on November 18, 2019
Overall5food5service5ambience5

3rd time there in the last month or so. Elegant dining - great place. Love.

Shanghai Terrace
Responded on November 20, 2019

Dear donnaM, Thank you for choosing Shanghai Terrace and for your continued patronage. We are always happy to hear from our loyal guests and we truly appreciate your remarks on the elegant ambiance. We hope for the opportunity of welcoming you back again soon! Kind regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Austin
2 reviews
Dined on November 17, 2019
Overall5food5service5ambience5

Best Chinese food I’ve had in the U.S.

The Peking Duck was outstanding as was every other dish we had. Service was great. Will be back each time I’m in Chicago.

Shanghai Terrace
Responded on November 27, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your kind review. We appreciate your comments on the service and food. I will be sure to share your note with our team. We look forward to seeing you on your next trip to Chicago! Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
St. Louis
14 reviews
Dined on November 15, 2019
Overall2food2service2ambience2

Very disappointing. Been here several times but won’t come back. Poor service. Food came cold. We ordered a second bottle of Sake and it never came. Complained and the manager remade a few dishes and provided dessert. Wait staff stayed away after that so did the manager. For the price and at this location should be exceptional.

Shanghai Terrace
Responded on November 18, 2019

Dear Guest, Thank you for visiting Shanghai Terrace and for sharing your review. We are disappointed to learn of your unsatisfactory experience. Your feedback is truly valued and we will be sure to review with the team. I would appreciate the opportunity to hear more about your recent visit. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Richard Hummell Assistant Director of Food and Beverage

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GL
Naples
64 reviews
Dined on November 14, 2019
Overall5food5service5ambience5

Wonderful food and service. A really beautiful space to enjoy delicious food.

Shanghai Terrace
Responded on November 18, 2019

Dear GlibLib, Thank you for dining at Shanghai Terrace and for posting your kind note about the service and food. We look forward to serving you again! Best regards, Richard Hummell Assistant Director of Food and Beverage

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g
Chicago
3 reviews
Dined on November 11, 2019
Overall5food5service5ambience5

Amazing food! have been wanting to try this restaurant for some time but never plan far enough ahead of time and they are full. Make a reservation...well worth it!

Shanghai Terrace
Responded on November 15, 2019

Dear grfoodie, Thank you for visiting Shanghai Terrace and for sharing your kind review. We are thrilled to hear you were finally able to join us and are even more pleased to hear that the wait was worth it. We hope to welcome you back again soon! Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Philadelphia
5 reviews
Dined on November 10, 2019
Overall5food5service5ambience5

Fantastic service! Great food!

Shanghai Terrace
Responded on November 15, 2019

Dear OpenTable Diner, Thank you for visiting Shanghai Terrace and for sharing your kind review. We are thrilled to hear you enjoyed the service and food. We hope to have the opportunity to welcome you back again soon. Warm regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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a
Chicago
3 reviews
Dined on November 9, 2019
Overall5food5service5ambience5

Amazing service and food!!

Shanghai Terrace
Responded on November 12, 2019

Dear artistfoodie, Thank you for dining at Shanghai Terrace and for posting your nice note about the food and service. We hope to welcome you back again soon. Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

Everything was fantastic.

Shanghai Terrace
Responded on November 11, 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your wonderful note. We look forward to serving you again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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CL
Chicago
13 reviews
Dined on November 8, 2019
Overall3food3service4ambience3

We understood we were in for a fine dining experience and the prices that go with it. That said, we've paid considerably less at Michelin star restaurants in our West Loop neighborhood for a much more delightful and yummy experience.

Shanghai Terrace
Responded on November 12, 2019

Dear ChicagoLisa, Thank you for dining at Shanghai Terrace and for sharing your review. I am sorry to read that you had a disappointing dining experience. Please accept our sincerest apology for the disappointment this caused you. I would like to discuss this further with you. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
New York Area
1 review
Dined on November 4, 2019
Overall5food5service5ambience4

Really well executed Chinese dishes. The wonton soup is marvellous in all its simplicity

Shanghai Terrace
Responded on November 6, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for posting your kind note. We hope to welcome you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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JA
Miami
81 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Excellent all around - highly recommended. One of the best in Chicago

Shanghai Terrace
Responded on November 5, 2019

Dear JackAMG, Thank you for visiting Shanghai Terrace and for sharing your positive note. We are honored by your recommendation and we look forward to welcoming you back again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Chicago
2 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Food was delicious. Service was absolutely perfect. Ambiance was spectacular. We were not disappointed and will be back ASAP.

Shanghai Terrace
Responded on November 5, 2019

Dear Friend of The Peninsula, Thank you for dining at Shanghai Terrace and for sharing your kind comments on the food and service. We are delighted to read that you would join us again and we look forward to welcoming you back in the future. Best regards, Richard Hummell Assistant Director of Food and Beverage

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m
Chicago
5 reviews
Dined on November 2, 2019
Overall5food5service5ambience5

Delicious dim sum and lunch options. A must-try in my opinion.

Shanghai Terrace
Responded on November 13, 2019

Dear mg07, Thank you for visiting Shanghai Terrace and for sharing your generous review. We look forward to serving you again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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F
Charleston
17 reviews
Dined on November 1, 2019
Overall2food1service3ambience2

The food was cold, only of average quality, and very expensive. It was very noisy. We would have been much better off going to China Town. Very disappointing!

Shanghai Terrace
Responded on November 5, 2019

Dear Foodie, Thank you for dining at Shanghai Terrace and for taking the time to share your review. We are very sorry to read of your disappointing experience during your visit. I will be sure to review your note with the team. I would like to hear more about your experience. I will send you a private message with my contact information. I look forward to speaking with you. Regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Chicago
2 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

The restaurant is well appointed. We enjoyed the Peking Duck, Chilean Sea Bass, and Egg Plant. The non-alcoholic drinks were extremely over-priced in my opinion but I think most people go for the alcohol cocktails and wine.

Shanghai Terrace
Responded on November 4, 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your complimentary review. We are delighted to read that you enjoyed the food and flavors. We look forward to welcoming you back again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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B
Chicago
57 reviews
Dined on November 1, 2019
Overall5food5service5ambience5

Lovely & yummy birthday treats for my 2 Birthday guests! Thank you

Shanghai Terrace
Responded on November 4, 2019

Dear Babb, Thank you for choosing Shanghai Terrace and for sharing your kind review. We are delighted to read that you and your guests enjoyed your special celebrations. Your comments are truly valued and I will be sure to share your note with the team. We look forward to serving you again soon. Regards, Richard Hummell Assistant Director of Food and Beverage

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F
Chicago
8 reviews
Dined on October 27, 2019
Overall5food5service5ambience4

It's always a great experience: food, service, ambience are just right.

Shanghai Terrace
Responded on October 30, 2019

Dear Foodfreak, Thank you for choosing Shanghai Terrace and for sharing your positive comments. We are always happy to hear from our loyal guests and truly appreciate your continued patronage. We are glad to read that you enjoyed the food, service and décor. We look forward to welcoming you back again soon. Best regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
1 review
Dined on October 27, 2019
Overall5food5service5ambience5

The food, service and atmosphere are always excellent. This is always my favorite stop when we visit our daughter’s family!

Shanghai Terrace
Responded on October 29, 2019

Dear Friend of the Peninsula, Thank you for visiting Shanghai Terrace and for sharing your nice review. We are always happy to hear from our valued repeat guests and we appreciate your continued patronage. We are delighted to hear that you enjoyed the cuisine, service and ambiance. I will be sure to pass on your note on to the team. We look forward to seeing you on your next trip to Chicago! Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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OT
Chicago
1 review
Dined on October 26, 2019
Overall5food5service5ambience5

Outstanding as usual

Shanghai Terrace
Responded on October 29, 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your positive note. We look forward to seeing you again soon. Kind regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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G
Milwaukee
2 reviews
Dined on October 24, 2019
Overall5food5service5ambience5

They made room for us. Very good service! Excellent food!

Shanghai Terrace
Responded on October 28, 2019

Dear Gibby, Thank you for visiting Shanghai Terrace and for sharing your kind note on the service and food. We hope to welcome you back again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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RS
San Diego
26 reviews
Dined on October 18, 2019
Overall5food5service5ambience5

Amazing!!! Excellent Dim Sum and appetizers, the Pekin Duck is delicious and even the shredded fried beef was so tender and delicious!!!
We LOVED the food and the service was spot on.
The drinks are also YUMMY!!! 🍹
Excellent option for a delicious Chinese meal.

Shanghai Terrace
Responded on October 21, 2019

Dear RonytS, Thank you for dining at Shanghai Terrace and for taking the time to post your thoughtful review. We truly appreciate your remarks about the food and flavors, and the cocktails. We look forward to welcoming you back again soon! Regards, Richard Hummell Assistant Director of Food and Beverage

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OT
New England
1 review
Dined on October 17, 2019
Overall5food5service5ambience5

Amazing dinner experience for my birthday

Shanghai Terrace
Responded on October 28, 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace to celebrate your birthday! We are delighted to have been part of your special occasion and truly valued your kind remarks. We look forward to serving you again soon! Kind regards, Richard Hummell Assistant Director of Food and Beverage

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BL
Western NC
32 reviews
Dined on October 16, 2019
Overall5food5service5ambience5

We eat at Shanghai Terrace every time we are in Chicago. The food and service are consistently top notch. One of our favorite restaurants in the US. The staff is very accommodating.

Shanghai Terrace
Responded on October 21, 2019

Dear BirminghamLawyer, Thank you for choosing Shanghai Terrace and for sharing your review. It is wonderful to hear from our valued repeat guests and we appreciate your continued patronage! We truly valued your kind remarks on the food and service. I will be sure to pass on your note on to the team. We hope to serve you again soon. Best regards, Richard Hummell Assistant Director of Food and Beverage

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OT
Indiana
1 review
Dined on October 13, 2019
Overall5food5service5ambience5

Delicious food! Try the truffle lobster dumplings and peking ducks.

Shanghai Terrace
Responded on October 28, 2019

Dear Friend of The Peninsula, Thank you for choosing Shanghai Terrace and for sharing your kind comments on the food and flavors. We hope to welcome you back again soon! Kind regards, Richard Hummell Assistant Director of Food and Beverage

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GA
Chicago
2 reviews
Dined on October 10, 2019
Overall5food5service5ambience5

Fantastic as usual!

Shanghai Terrace
Responded on October 14, 2019

Dear GayleA, Thank you for dining at Shanghai Terrace and for sharing your wonderful note. We hope to welcome you back again soon. Kind regards, Lyn Ablian Food and Beverage Manager

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P
1 review
Dined on October 6, 2019
Overall5food5service5ambience5

Reservation was simple and easy as well as the increase in the number of guests

Shanghai Terrace
Responded on October 9, 2019

Dear Paco, Thank you for dining at Shanghai Terrace and for sharing your kind feedback. We look forward to welcoming you back again soon. Regards, Martin Rahn Executive Assistant Manager, Food and Beverage

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