Permanently Closed - Shakou St. Charles
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Cooper's Hawk Winery & Restaurant - St. Charles
Tuesday - Thursday – 11AM to 10PM
*Kitchen Service Ends at 10PM
Friday – 11AM – 11PM
*Kitchen Service Ends at 11PM
Saturday 12AM – 11PM
*Kitchen Service Ends at 11PM
Sunday- 12AM – 9PM
*Kitchen Service Ends at 9PM
I drove all the way out to St. Charles to find that The St. Charles location closed down! I live near Oak Park. And that was after I got a notification to confirm my reservation! Then whoever answered the door tried to get me to drive way out to the Barrington location, even farther for me! Over the top dissapointed!!!
Sorry to see this St. Charles gem go to Naperville. Our loss is their gain. We had a great meal of various sushi dishes. Very tasty.
We are sad you are leaving- we finally found a place we like that has my favorite roll- spicy crab roll!!!
Shakou never disappoints!! We love going to this restaurant, the food and service are always amazing! We went to celebrate a couple birthdays and even had two people try sushi for the first time and they loved it! We had the sushi chef make us a roll of their choice and of course it was delicious! We will continue to keep coming back to St Charles Shakou!
Our only complaint is that this location is closing and no business card is available for the new location in Naperville!
We had a wonderful lunch....great food and service. Sad to hear they are closing the Saint Charles location.
Was not impressed. Hostess was rude, we did not have a reservation and she told us wait was an hour. Walked out
of the restaurant and booked a table for 20 minutes later through open table. Service was ok. Seating was so uncomfortable and my sushi presentation was awful. The tuna looked like a it came from a can. I will not be back.
Service was slow, it seemed like there was only 2 servers for the whole restaurant. They were out of watermelon so I couldn’t get the watermelon drink, they were also out of fried rice. This was our second time that we went to this restaurant. The first time was on a Saturday and the experience was much better. This time was during the week, so don’t know if they just up their game on the weekend, but it will take a lot to convince me to go there again.
The quality of food has gone down. The service not that great. The waiter barely came by to check on us. My son drank his glass of water and my glass of water. So I had to ask for another waiter to fill our glasses.
Great service, awesome food atmosphere is good, just can be a bit loud, but fantastic!!
Excellent sushi and wide variety of other dishes. The salmon teriyaki was was the beat I’ve ever had. A little noisy for our taste, but the place was really jumping on a Friday night.
Food was very good! Server was attentive. An overall great night out!
Service needs to be more professional and attentive.
Celebrated two birthdays. Great food and service. Awesome complementary cake dessert.
Overall it was a great experience. The staff was engaging and food was excellent, the only drawback was it took an incredibly long time for the food to arrive, especially given it was a Thursday night and not terribly busy.
Birthday dinner with the family. Chilean sea bass was awesome.
Great food and wonderful ambiance. Server was very accommodating and friendly.
This was about our fifth dinner at this restaurant. Usually we’ve received an excellent service ! But this time the service was awful..... lack of staff....... the server brought us the check without asking if we wanted something else .....
Ps the seating boots needs to be changed ! Sooooo uncomfortable......
But the food is good .
I just love the bi bin bap. Nice atmosphere. The music is so loud and the acoustics are poor. It is very hard to have a conversation. But love the food.
First time we ate here (3 years ago), table service was just ok and food was uninteresting and pedestrian, so I never really wanted to return. I am glad my husband coerced me into going again this past Winter. Something truly magical happened here! The food is very well done and imaginative. The rolls are a heck of a lot more tasty and well put together. We go at least 2x a month now. It really rocks on the weekends and the restaurant has a real cool night club vibe. Table service is still lacking on slow nights - servers just get bored and cluster to chat. We've learned to just sit at the bar for dinner so we don't have to deal with sporadically attentive servers or stare into an almost empty dining room (light crowds before 6pm). The bartenders have always been attentive and efficient, regardless of crowd. Best place to eat in St. Charles, next to Francesca's.
We love dining here! Wonderful service, spectacular food!
We even had a small spill at our table, no problem for this experienced waitstaff.
We usually order the sushi boat for four. Absolutely great, very filling for 4 adults.
I should mention also, we did order a salad and gyoza appetizer.
We love returning here!
Amazing experience sitting at sushi bar interacting with the amazing sushi chefs!
Food was delicious and service was great. The employees are very friendly and professional. My husband and I were celebrating our 27th anniversary and we were very pleased. We will definitely return again.
Food was great as it always is at every shakou location I’ve visited. The service was terrible at this location.
Very beautiful design , food was delicious . Service was great. I would Definitely come back there again
Great Mother’s Day Dinner with Our Family! Server was great !
The food here is really excellent. Some of the best sushi we’ve had and the salmon teriyaki and braised short rib were perfect. Great menu selection with plenty for those who do not eat sushi and a decent enough kids menu.
We arrived at 5:30 when only about half the tables were seated. The music was so loud we couldn't easily converse across our table. We mentioned it to our very attentive waiter, J and he arranged to have the volume reduced to lower level within minutes! That's my kind of service!
Had a wonderful late lunch for our anniversary. They offered chocolate cake to celebrate but were too full with the amazing Shakou and Black Widow rolls. The seaweed salad is a large portion and great flavor. Next time going to try the bento box at lunch. Best Sushi in fox valley!
Service is always incredible every time we have been there and food is outstanding
Great service, great food
Food was good! Service wAs outstanding! Would have had a higher rating but the booths were horrible. The 2x4 backing stuck you right on the spine. Really should look at getting that fixed. Too bad they leave it that way. Stop being cheap and fix the damn booths
Nice place and excellent food
Great Food and Great Waitstaff. We will definitely return and tell ours friends!
Delicious food! The short rib is delicious!
Great experience overall. Background "club" music was a little too loud.
We have never been here and friends recommended it. Service was fantastic. The server offered suggestions and was very attentive. The Spicy Ahi Tune Rolls and California Rolls were perfect!
Food was good. Have been here many times. Server came by initially but left and said she would be right back. Did not return for about 15 minutes or longer to take our order. Disappointed.
Best Sushi restaurant in St Charles and the surrounding area. Food is amazing, service is flawless and the atmosphere is energizing!
Great food! Everything that we ordered was fresh and tasty!