Was a birthday celebration we had very good food everyone enjoyed it
My wife an I enjoy this restaurant. We reserved a table and requested the high tops in the lounge area. The table we had was for 2, but was a "sideways" table and it was very hard for us to talk. I requested to sit at one of the open tables along the window but was told that was not possible because groups of 3 and 4 were coming. However, the host then proceeded to sit other couples at these tables. I felt devalued as a customer and the host told a lie out of convenience for himself. The food was great and the waitress was awesome, but the host was not a good ambassador for the restaurant.
This was our first visit to Shako, (Saturday, April 20th, 6:15 reservation. Shakou is the real GEM of downtown Barrington for many reasons. I have only one MAJOR concern regarding our recent dining experience. I ordered off the gluten free menu option - The food was delish, flavorful, fresh and visually appealing. Unfortunately, I do not believe that my Maki rolls (SALMON AND AVOCADO and SPICY SCALLOP were prepared gluten - free (although ordered gluten-free - our pleasant server acknowledge the dietary restriction too). The gluten reaction was full blown within one hour. :( Unfortunately. I spent the holiday Easter weekend - miserable. Those with gluten reactions, I know you understand. I will save the details and only leave this thought - PLEASE SHAKOU - MAKE IT YOUR PRIORITY THAT WHEN A GUEST ORDERS FROM A GLUTEN FREE MENU - IT WILL BE GLUTEN FREE. Two comments - the bill did not reflect gluten-free entrees (not sure if it should since this was our first visit. The women who dropped off our food was not our waitress - I did not confirm with the runner if the meal was prepared gluten-free.
Unfortunately - I'm not sure I will visit or recommend Shakou because of the gluten exposure - which was undeniably the reason for the reaction episode.
The experience was good over all. However, we were seated 30 minutes after our reservation. The table service was great and the food was excellent.
The parking was ridiculous. I had to park over a block away. The upstairs was very loud. Also, they kind of forgot about part of our order. Not sure if the server messed up, but she didn't offer any discount after we waited a very long time for the rest of our order, which I thought was a bit rude. The food was delicious though, the cocktails were fantastic and the restaurant was nicely decorated.
Enjoyed it. Food was wonderful, amazing menu which covers all potential tastes.
Great food, drinks and service. A good time was had by all!
Several kind of annoying issues. 8:00 reservations, sat down at 8:40. Food, service, etc. I give it a “meh!”
Last minute idea for dinner. Fantastic choice. I will definitely go back when I'm back in town!
The restaurant is doing great! Our lunch server Liz took very good care of us.
Suggestion: The benches used to make booths have grown tired. Cushions are crushed down and not comfortable. You feel too low and like you’re a child reaching up and over the table. Time for new base cushions and toss pillows for folks to use as support
As always, a great dining experience. Excellent food and drink! Definitely a special treat!!
The server was the best server we have had in the past few years! Right on top of every detail down to replacing forks, spoons etc in between courses! He never let our drink glasses empty! Never mentioned a birthday but he was very perceptive and figured it out somehow!! Incredibly attentive and genuine! Thank you for the best Shakou experience ever! You guys tock anyway but Wow! Great time! Great food!
Excellent all the way around
Great food and service just a little pricey, would recommend Shakou to friends and family...
Gina was great as a server. We will for sure ask for her again.
Great sushi, rolls and sashimi :)
It's a "fancy" restaurant, but I feel like they can include more food for their price. I paid $110 for 2 people and I still was hungry.
Delicious food and relatively cozy and interesting decor. The booth seats are not the most comfortable. Service is very good. We’ve been there a few time and were never disappointed with food or the service. I’m sure we’ll be back.
8 of us there for my bday. Music was good but WAY to loud.
Food was great too.
If you’re going there for sushi- DONT
I ended up getting sick from it. My friends ordered entres and they seemed to enjoy them. Just don’t go for sushi..
First time trying Shakou, we had a party of 6 and only half of us were sushi-eaters, yet everyone tried some sushi appetizers and liked them. I had the Ocean Drive sushi and it was incredible.
Server was great, she came by to check on us often, even when it seemed to be pretty busy.
Will definitely come back again. The outdoor dining area will be amazing in the summertime!
Loved it, everything was excellent.
Service & Food are always top notch, (unless they run out of Negi Toro😜). If you've never had the Toro it's a must try along with the Seven Spicy Ahi & Short Rib.
Booth we sat in was loose and seat was stained. The seat back moved every time someone one either side moved. Had not been there in a while and was very disappointed.
Took our family. Loved it! We always do! Sunday afternoon was a nice time of day because we were able to bring our infant granddaughter.
zaya showed us an excellent service! thank you very much
Food was very good and beautifully plated. Birthday celebration didn't get conveyed to the wait staff? I'm not sure if this is a process issue. Also, I was also a bit surprised at how stained the booth benches had become. I would recommend to a friend.
Food and service were excellent as usual
It’s one of the best sushi restaurants in all of Chicago! We love it! A must when visiting Chicago in the suburbs! Great food and excellent service!
Great Food / Martini $16.00 WOOOO- Stevie very good - good Valet
Delicious food, great atmosphere and a wonderful server named Kristen!! We’ll never go anywhere else for sushi!
The service, ambience and atmosphere were top notch!
The service was absolutely outstanding, and the food itself was above and beyond my expectations.
It was pretty good
Awesome food and service. A little pricey but worth it.
The food was yummy but the the prices are a little high. The decor kind of gave me a night club feeling. The service was great!
Server went out of his way to ensure we had a great dinner.
A unique menu, fresh ingredients and a great venue. Always a good time.
For the price and drive the food was ok. Nothing to be excited about. Drinks were ok but over priced. Our booth was like sitting on wood! Very uncomfortable and if you even leaned back a little bit the back swayed. Looks fancy but it’s cheap. We won’t be back sadly.