Are you kidding me with this? Asking for a review? I made a reservation with Serendipity months ago, for Valentine's Day, only to show up (after flying in from out of state) and find it closed!
Your reservation service is a joke.
This place is closing and it's easy to see why. We waited for a server for over 10 minutes with many passing by and NO acknowledgement. We finally left and went to the walk up window to get ice cream. Overpriced hype and NY location wasn't much better when we went there last year.
The food at Serendipity 3 was amazing! Everyone in our table was really pleased with what they order. The only down side of our dining experience was our waitress who didn't seem as though she wanted to be there. She constantly ignored us whenever we tried calling her to our table, didn't seem to be paying attention to anything we were saying while we ordered and she brought the check before our meals even arrived.
Very enjoyable! Delicious food!
Very impressed with the restaurant. Atmosphere is excellent. Food portion are substantial and prizes, considering it is the Strip in Vegas and Caesars, are reasonable.
I don't think this restaurant should accept reservations after 9. Ours was for 9:30, and we were rushed out of the place. They obviously wanted to close and get us out ASAP. Our dessert came out about 5 minutes after our dinner came out, so it sat on the table as a melting slip while we tried to scarf down our food. Also, the dish I ordered was not as described on the menu and the giant potato wedges were not cooked all the way through, essentially inedible. Pretty disappointed. Didn't feel welcome at all.
We have been eating at the original Serendipity in New York for years. This Las Vegas branch is nothing like the real thing. The restaurant is dirty and too cold. The staff is unprofessional and the restaurant is very under-staffed... no one to check you in or to wait on you without waving someone down to help you. The food is bad, nothing like the New York restaurant, and shockingly expensive. To top it all off, the waitress spilled a glass of water on us and did nothing to apologize or to offer us compensation. Very disappointing experience. Avoid this place.
Waited 25 minutes for a table even with a reservation and we could see open tables in the restaurant. Service was not what we expected.
The place is kind of run down... that being said our server went out of his way to make our kids happy with their sundaes!
Great frozen hot chocolate Great service We love our food 😀