Nearby points of interest
Nearby points of interest
Serafina Broadway evokes all the feelings of Broadway stage-life as well as a comfortable dining experience. Serafina teamed up with renowned architect David Rockwell to create a culinary gem inspired by classic Fellini films and traditional Italian cuisine.
Featuring rustic Italian fare that wets the appetite, Serafina Broadway prepares the freshest pastas, pizzas, seafood and meats that are unparalleled in Midtown Manhattan. Serafina Broadway is the restaurant of choice for theater-goers, young professionals, neighborhood locals and seasoned Italian food enthusiasts.
New York, NY 10019
Hours of Operation:
Breakfast :Daily: 7am - 11.30am
Lunch/Dinner: Daily: 11:30am - 11:00PM
Brunch: Saturday & Sunday 11.30- 3.30
$31 to $50
AMEX, Diners Club, JCB, MasterCard, Visa
Bar Dining, Beer, Full Bar, Late Night, Non-Smoking, Outdoor dining, Private Room, Weekend Brunch, Wheelchair Access, Wine
Serafina Ratings and Reviews
I’ve always been a fan of Serafina in east side so I thought I’d try this one...what a disaster. Service started out fine, but then ..warm red wine, no bread even after asking twice, appetizers Fine, then 40 minutes till simple entrees...waiter couldn’t be bothered following up and when we finally got aggravated enough he gave us the hands in the air, I placed order, not my issue what’s your problem routine !! Had to get out of seat to find satisfaction,Mgr finally engaged but the waiter was behind him
Complaining about us the customers ! Waiter felt he had “done his job” and we were being rude except he forgot that his job is to deliver food in a timely fashion and if there is a problem to
Solve it courteously ! Like the Mgr did finally when he found out that the printer in kitchen had run out of paper ! Waiter was the most disrespectful person I’ve ever experienced in a restaurant and should have been fired in the spot. We left before dinner made it to us . I live Serafina food scores Nita’s but will never go to the midtown west side one again
Please never go to this restaurant it will ruin your day!! I do not normally write reviews it takes a lot to really turn me off from a restaurant but this Serafina Location was the worst place I have ever been in my life. The service HORRIBLE, the food was not good and thrown on the plate. It was mostly the service every person in there had terrible manners and a lack of wanting to assist on anything. I have a long list of what went wrong I cant fit it all here. My Finace and I were taking family there from out of town to show them a good NYC restaurant experience and it couldnt have gone worse. I went up to the host and said our service and everything was so bad and if they could please be more attentive so I could at least salvage our meal when it finally came, it just got even worse and they just looked mad at us and were worse. Slamming things down pouring coffee on the table not getting it into the cup because they were reaching over multiple people for no reason. We had a reservation and they said we didnt, I had to pull up my email on my phone to show them my Opentable reservation to prove we had a reservation and then they saw it in the computer. We had a reservation for 4 people there were 4 people there and they sat us at a table for 2. I had to literally say there is not enough chairs for us. The table was not set with forks, and 2 salts no pepper and they never brought us anything to drink not even water for the first 25 minutes, they actually never came up to us until i had to flag down someone after 25 minutes. They finally brought us coffee and brought us milk in a coffee mug so when you poured it, it went all over the table but they clearly had proper pouring cups. STILL no water I asked 4 times before they brought us water and they slammed it down. The waiter was so bad and so was the people who brought us our food. They forgot most of the order and by the way they ran out of Bacon at 10:30am on Sunday Brunch. This resturants is terrible DO NOT GO!
Bar was understaffed so they only served the waiters requests, we politely kept asking for service and got a “yep”, but didn’t get served until we got to the table. Waited 20 minutes. Having said that, the jalapeño margarita was supper good.
Truffle Ravioli was amazing, very very yummy. Gnocchi’s we not good at all, steer clear, I like al dente but it was simply undercooked and gravy tasteless. Tuna tartare also excellent. Take the servers recommendations if you go, they’ll guide you.
We visited Serafina during our visit to New York. This was our favorite restaurant of all the ones we visited. The service was great, the food was excellent and the price level was affordable. Would absolutely make a reservation at Serafina if you like Italian food!
I had initially put on the reservation. That it was a special occasion my daughters birthday but they didn’t ask. Eventually I asked to have a candle put in her dessert and they were very sweet about it. We felt somewhat rushed through dinner. But the waiter was cordial and polite. It was a little cramped and noisy.
Our treatment was terrible. We got there at 6:15 on a Monday and even though the restaurant was nearly empty, the hostess directed us to the worst table, stuck in a corner as bussers came back and forth and walked into us. We had to ask to be moved, and I caught the hostess give us a dirty look as we did so.
I WOULD HAVE THOUGHT THE BRUNCH WOULD INCLUDE MORE THAN JUST A SIMPLE EGG WHITE OMELETTE, NO BREAD, NO FRUIT, JUST 1 DRINK INCLUDED; DRINKS WERE WAAAAY OVERPRICED!! GLAD MY BROTHER ENJOYED HIS MUSSELS AND CARPACIO BUT ALSO WAAY OVERPRICED. THE PIZZA FOR THE TABLE WAS ENJOYED BY THE REST AND WAS REASONABLY PRICED.
I’ve been going to this specific serafina for over 5 years and never had a thing to complain about. This las visit made me re-think if going back and recommending the place is a great idea. The male server was in a complete rush to go home that didn’t even warn us Kitchen was closing but confirmed that it had closed. Check? He simply dropped the check (while we’re still halfway through our dinner) and came back 2 minutes later warning us to pay because they wanted to close the system. This was a little past 11pm! Not to mention that they added the gratuity for a party of 3 and didn’t warned us until after we took our time to pay.
Seriously... if it wasn’t for the food and the great Italian female server we would never go back.
First time here and found it on Open Table. Sat promptly and greeted.
Ordered an appetizer of a bruschetta like and it was delish. Split a rigatoni and a pizza and were not disappointed at all. Really enjoyed it. Nice wine selection as well. Dessert list is impressive.
Definitely recommend it and would return.
We went for Thanksgiving dinner. The service was not good at all. When I mentioned it to the hostess she said it's because it was Thanksgiving and people didn't want to really work and instead wanted to be at home. That's not an excuse! Don't open your restaurant then.
I was really disappointed, mainly because of the poor service.
The food was ok, the fish special was way over priced and under portioned. Only 1 scallop and 3 smallish shrimp and a very thin fillet of some white fish that the waiter described to be similar to sea bass (not even close). My kids meals were better by far and were more special than the special. Unlikely that’d I’d recommend.
I had a 630PM reservation on 11/18. Called the restaurant at 615PM and advised them that I would be late due to weather. Arrived at approximately 650PM and the lobby area was packed. The restaurant honored our reservation and we were immediately seated. We had an 8PM show to attend and asked our waiter to help expedite our order as now we had limited time due to our late arrival. The service was spectacular!!! Food even better!!! We realized we left our tickets in our car at the parking garage. Rather than walk back in the rain, the manager had us send our email pdfs to Serafina's email, and they printed the tickets on our behalf as the theater was not accepting e-tickets. The Serafina team did above and beyond what they had to in order to ensure we had a great dining experience. Looking forward to future visits!!! Thank you once again.
We always come to Serafina when we are in NYC. This time, we told our waiter that we were in a bit of a hurry because we had a show to get to. He was so accommodating and made sure our food came out on time and that our meal was completed in time for the show. The food was amazing as always!
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