The staff was attentive
The food delicious
Great lunch to celebrate!!
Food is solid Italian fare. Ambiance is lacking. Service is a bit inattentive and unrefined, given the prices.
Really great service and the food was delicious. The staff was very accommodating - we had Angelo as a waiter; super patient!
The food was very good and they had a wide selection. We went on one of the coldest days of the year and, unfortunately, the heat was not working well and my dinner guests had to wear coats. A good meal is not so good when you are shivering.
It was a cold day today and we all had to wear our coats because it was so cold inside. Way to cold for a comfortable meal. The bread was not brought out and we had to ask for it to be served. Water was only replenished once during meal. When finished we had to wave waiter down for bill. All in all, I get better service at an Applebee’s or Friday’s for half the price. I don’t mind paying up but should get a better meal/experience in return. At least turn the heat to a level we can take our coats off. The restaurant was only 1/4 full. Can’t imagine service at full capacity.
Parking was impossible, but worse than usual because of setting up streets for New Years party. That was not your fault but you should have offered parking in garage next door for my trouble of walking 2 blocks to dine at your establishment.
I will say I have eaten at your locations in Manhattan several times and these problems never came up.
Holiday Get-together with friends. Cocktails were tasty. I had an ok salad, but the truffle ravioli were scrumptious!
We loved our experience at Serafina, great food and staff. They took great care of our family as we celebrated our Mother’s 89th Birthday. We 7 people including 1 in a wheelchair and 1 with a walker. They made us feel very welcome.
Love it at Seraphina. Food is always excellent and service is excellent
Overall a very good experience. Only problem is parking. Website says valet parking available next door at Ritz Carlton but when I tried to do that was told it was not available that night. Had to drive around looking for parking and then ended up with a parking ticket because meter parking lasted until 9PM.
The food is consitently good. The wine was not chilled. Service was not great as the bread basket came out at the same time as out entrees.