Serafina Upper West

4.5
455 Reviews
$30 and under
Italian
Located in NYC's premiere “suburban” oasis, we bring energy to the ground floor of The Art House New York Hotel. We are a friendly destination for families, professionals and visitors. Vibrant frescos grace the walls while the pizza oven takes center stage. Our dining room offers expansive vies of the busy streets, while our patio seating puts guests right in the middle of the action. We offer delicious Italian cuisine, featuring fresh pastas, pizzas, seafood and meats.

UPDATED COVID-19 POLICY:In adherence to the NYC mandate, all eligible guests 12 years and older must be vaccinated against Covid-19 to enter our restaurant. You will need to provide proof of at least one dose of the Covid-19 vaccination to enter & dine indoors. The following are acceptable proof of vaccination with a matching valid ID: NYS Excelsior Pass, State or Country issued digital pass or Vaccination Card. Unvaccinated guests are welcome to dine outdoors. Outdoor dining is on a first come, first serve policy.
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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 455 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.4
ambience
4.2
value
Noise · Moderate
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vipBasicme4u
New York Area
54 reviews
Dined 3 days ago
Overall5food5service5ambience5

We enjoyed our dinner very much.
The waiter who took our order was very accommodating and gracious.
The server was a different person.
The ambiance was lively.
I bring different friends here for dinner.

OT
vipOpenTable Diner
New York Area
6 reviews
Dined 5 days ago
Overall5food5service5ambience5

Great service, great food! We had the spicy penne a la vodka and chicken Milanese, both were delicious! Highly recommend but I do prefer the locations on the east side

UW
vipUpperWestgal
New York Area
9 reviews
Dined 6 days ago
Overall3food4service1ambience5

This was the day after Thanksgiving and mid-afternoon, and so it's quite possible we had the backup-backup-backup serving team. But the food we got was only tepid, and we had to ask FOUR times to get more marina dipping sauce for the fried calamari (which was also tepid by the time the additional sauce arrived). I've dined there several times in the past and the service was much, much better.

LR
LarryR
New York Area
4 reviews
Dined on November 16, 2021
Overall5food5service5ambience5

We really enjoyed our meal at Serafina. The service was excellent and the food was delicious. From the salad to the dessert everything was exceptional. I would highly recommend it.

RD
RobertD
New York Area
1 review
Dined on November 13, 2021
Overall5food5service5ambience5

Wonderful experience

ES
ElenaS
1 review
Dined on November 12, 2021
Overall5food5service5ambience5

Food and service were amazing! Will be going back!

DS
DianaS
1 review
Dined on November 11, 2021
Overall4food4service5ambience4

Best eggplant parmigiana and profiteroles anywhere, and service was extraordinary. However, the “outdoor” area is mostly enclosed, so not for those uncomfuwith indoor dining.

RS
RonS
New York Area
8 reviews
Dined on November 5, 2021
Overall4food4service4ambience4

This is a very good choice for dining if you live on the upper west side or are going to The Beacon Theater.....which is only two blocks away.

J
Judy
New York Area
3 reviews
Dined on November 1, 2021
Overall3food4service2ambience4

The food and drink were okay, but the berry cake didn't have the mark of a good pastry chef. It was pretty, but bland and without imagination.

The service was exceedingly slow.

The Brussels sprouts were delivered without a serving spoon.

We ordered a pizza, spaghetti squash (which had a great presentation), a salad, one drink, and one dessert. At no point, except for the passion cocktail, did anyone say, "Gee, that's good."

VP
VioletP
1 review
Dined on October 30, 2021
Overall5food5service5ambience2

delicioso delicioso delicioso delicioso delicioso

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OT
OpenTable Diner
Washington DC
1 review
Dined on October 30, 2021
Overall5food5service5ambience5

Great place

GR
vipGayleR
New York Area
7 reviews
Dined on October 28, 2021
Overall5food5service5ambience5

Great spot before a show at the Beacon theater.. waitress was great and service was prompt - food delicious!

DC
vipDorothyC
New York Area
26 reviews
Dined on October 22, 2021
Overall4food4service4ambience3

Very good pasta and pizza. Nice thin crust. And the chocolate cake (the Chocolate Sensation) was amazing. We went for my birthday and this was the perfect birthday cake.

OT
OpenTable Diner
New York Area
1 review
Dined on October 21, 2021
Overall5food5service5ambience5

best pasta i have ever had!!!

P
Peterc
1 review
Dined on October 20, 2021
Overall5food5service5ambience5

Great dinner and outdoors worked well
for a party of three

JH
JosephineH
1 review
Dined on October 20, 2021
Overall4food5service3ambience5

I loved the look of the whole restaurant. Beautiful location. But I was sitting at a two person table and I was almost touching backs with the person at the table behind me. I understand they need to make use of their space but it was awkward. Slightly moving my chair and having to say “sorry” and chuckle to the woman behind me. I ordered a Cesar salad and a margarita pizza. In my experience it should only take about maximum 10 minutes to make the pizza. Give or take a couple tickets in front of mine at the kitchen, but I didn’t expect it to take around 50 minutes to get my pizza. I had already finished my salad and was needing to leave. Good pizza, but a long wait.

OT
OpenTable Diner
1 review
Dined on October 16, 2021
Overall5food3service2ambience5

Service was eh
Calamari was chewy

OT
OpenTable Diner
New York Area
1 review
Dined on October 15, 2021
Overall5food5service5ambience5

Wife birthday

P
Philip002
London
43 reviews
Dined on October 15, 2021
Overall5food4service5ambience4

As requested, we were seated in a quiet section and the manager even reduced the music sound level. Our server was delightful and attentive, joined in singing happy birthday for my guest. The food was tasty and plentiful for lunch washed down with a bottle of wine.

JM
JimM
New York Area
1 review
Dined on October 9, 2021
Overall4food4service5ambience4

Attentive service. Good food. Reasonably priced.

CS
CatherineS
New York Area
2 reviews
Dined on October 8, 2021
Overall4food3service4ambience4

Convenient location. Pasta, salads and meatballs always reliable

AO
AlexandraO
New York Area
6 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

We had a delicious meal and great service. We sat outside in their beautiful outdoor area. We will definitely eat there again soon!

MB
MicheleB
New York Area
2 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

Great food, ambiance and service!

D
Delicious
New York Area
9 reviews
Dined on October 7, 2021
Overall4food4service5ambience4

Reasonably priced restaurant for casual dining.

OT
vipOpenTable Diner
New York Area
2 reviews
Dined on October 6, 2021
Overall5food5service5ambience5

Great service delicious food

TS
TaurozziS
New York Area
1 review
Dined on October 5, 2021
Overall5food5service5ambience5

Excellent food

TJ
vipTiffanyJ
New York Area
1 review
Dined on October 5, 2021
Overall5food5service5ambience5

Great food and service

L
Laumc
1 review
Dined on October 4, 2021
Overall5food5service5ambience5

First time here, loved it. Great restaurant, the pizza is amazing, the staff is kind and friendly <3! Will definitely come again.

LJ
LisaJ
New York Area
1 review
Dined on October 1, 2021
Overall4food5service5ambience4

First time at this location - great food and wine!

CC
ChristianC
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Great service and people I want to thank you all so much for what you all did.

RN
vipRobertN
Atlanta
46 reviews
Dined on September 24, 2021
Overall5food5service4ambience5

Great food in a wonderful Upper West Side neighborhood!

OT
OpenTable Diner
1 review
Dined on September 24, 2021
Overall5food5service5ambience4

Great meal and great service

OT
OpenTable Diner
Los Angeles
1 review
Dined on September 23, 2021
Overall2food2service3ambience2

Overpriced and mediocre food. Had to send back calamari- cold and over salted.

PF
vipPeterF
New York Area
25 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

Serafina continues to deliver quality food and excellent service. This UWS location, however, has raised its prices to a surprising (and unreasonable) amount. The same dishes either further uptown or midtown are less expensive. Still a great meal.

V
vipVero126
Washington DC
48 reviews
Dined on September 12, 2021
Overall5food5service5ambience5

The three of us had lunch at Seraphina on a Sunday afternoon. We sat at a large booth in the back of the restaurant next to the windows. We had two different salads and a pasta dish. All delicious, well prepared and presented. The service is exceptional. Pleasant and accommodating. This location on W77th Street is a well run establishment. I recommend it highly.

JM
vipJimM
New York Area
110 reviews
Dined on August 31, 2021
Overall4food5service3ambience3

As always, very good food, nice wines, attentive service. You can't go wrong with this place.

NN
NadineN
New York Area
2 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

Me and my friend was very happy with our dining experience, our meal was delicious, and the drinks were good. The waiter was very friendly and professional. We'll definitely return

l
lucyc
New York Area
1 review
Dined on August 16, 2021
Overall4food5service4ambience5

Outdoor seating here is great. Try the gnocchi- its amazing! The portions are of good sizing too- theyre not too skimpy.

V
vipVero126
Washington DC
48 reviews
Dined on August 16, 2021
Overall5food5service5ambience5

We went back to Serafina’s for dinner again this week. The service, food and ambiance are all excellent. My Salmon was cooked exactly as ordered and came with a delicious sauce and artichokes. My husband had the meatballs and then a pizza which he claimed were scrumptious. We sat at a roomy booth which added to our enjoyment. We highly recommend Serafina’s!

TN
TonyN
Portland
5 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Great food, Great Service, only issue was deciding on what to order! I highly recommend it.

FAQs

You can order delivery directly from Serafina Upper West using the Order Online button. Serafina Upper West also offers takeout which you can order by calling the restaurant at (212) 595-0092.

Serafina Upper West is rated 4.5 stars by 455 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.