Serafina Upper West

4.5
438 Reviews
$30 and under
Italian
Located in NYC's premiere “suburban” oasis, we bring energy to the ground floor of The Art House New York Hotel. We are a friendly destination for families, professionals and visitors. Vibrant frescos grace the walls while the pizza oven takes center stage. Our dining room offers expansive vies of the busy streets, while our patio seating puts guests right in the middle of the action. We offer delicious Italian cuisine, featuring fresh pastas, pizzas, seafood and meats.

UPDATED COVID-19 POLICY:In adherence to the NYC mandate, all eligible guests 12 years and older must be vaccinated against Covid-19 to enter our restaurant. You will need to provide proof of at least one dose of the Covid-19 vaccination to enter & dine indoors. The following are acceptable proof of vaccination with a matching valid ID: NYS Excelsior Pass, State or Country issued digital pass or Vaccination Card. Unvaccinated guests are welcome to dine outdoors. Outdoor dining is on a first come, first serve policy.
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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
  • Contactless payment available
  • Sealed or wrapped utensils used
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
  • Proof of vaccination required to dine indoors
What 438 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.5based on recent ratings
4.5
food
4.4
service
4.4
ambience
4.1
value
Noise · Moderate
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OT
OpenTable Diner
New York Area
1 review
Dined 2 days ago
Overall5food5service5ambience5

Wife birthday

P
Philip002
London
41 reviews
Dined 2 days ago
Overall5food4service5ambience4

As requested, we were seated in a quiet section and the manager even reduced the music sound level. Our server was delightful and attentive, joined in singing happy birthday for my guest. The food was tasty and plentiful for lunch washed down with a bottle of wine.

JM
JimM
New York Area
1 review
Dined on October 9, 2021
Overall4food4service5ambience4

Attentive service. Good food. Reasonably priced.

CS
CatherineS
New York Area
2 reviews
Dined on October 8, 2021
Overall4food3service4ambience4

Convenient location. Pasta, salads and meatballs always reliable

AO
AlexandraO
New York Area
6 reviews
Dined on October 8, 2021
Overall5food5service5ambience5

We had a delicious meal and great service. We sat outside in their beautiful outdoor area. We will definitely eat there again soon!

OT
OpenTable Diner
New York Area
1 review
Dined on October 8, 2021
Overall5food5service5ambience5

Great food, ambiance and service!

D
Delicious
New York Area
9 reviews
Dined on October 7, 2021
Overall4food4service5ambience4

Reasonably priced restaurant for casual dining.

OT
OpenTable Diner
New York Area
1 review
Dined on October 6, 2021
Overall5food5service5ambience5

Great service delicious food

TS
TaurozziS
New York Area
1 review
Dined on October 5, 2021
Overall5food5service5ambience5

Excellent food

TJ
vipTiffanyJ
New York Area
1 review
Dined on October 5, 2021
Overall5food5service5ambience5

Great food and service

L
Laumc
1 review
Dined on October 4, 2021
Overall5food5service5ambience5

First time here, loved it. Great restaurant, the pizza is amazing, the staff is kind and friendly <3! Will definitely come again.

LJ
LisaJ
New York Area
1 review
Dined on October 1, 2021
Overall4food5service5ambience4

First time at this location - great food and wine!

CC
ChristianC
1 review
Dined on September 24, 2021
Overall5food5service5ambience5

Great service and people I want to thank you all so much for what you all did.

RN
vipRobertN
Atlanta
46 reviews
Dined on September 24, 2021
Overall5food5service4ambience5

Great food in a wonderful Upper West Side neighborhood!

OT
OpenTable Diner
1 review
Dined on September 24, 2021
Overall5food5service5ambience4

Great meal and great service

OT
OpenTable Diner
Los Angeles
1 review
Dined on September 23, 2021
Overall2food2service3ambience2

Overpriced and mediocre food. Had to send back calamari- cold and over salted.

PF
vipPeterF
New York Area
24 reviews
Dined on September 18, 2021
Overall5food5service5ambience5

Serafina continues to deliver quality food and excellent service. This UWS location, however, has raised its prices to a surprising (and unreasonable) amount. The same dishes either further uptown or midtown are less expensive. Still a great meal.

V
vipVero126
Washington DC
48 reviews
Dined on September 12, 2021
Overall5food5service5ambience5

The three of us had lunch at Seraphina on a Sunday afternoon. We sat at a large booth in the back of the restaurant next to the windows. We had two different salads and a pasta dish. All delicious, well prepared and presented. The service is exceptional. Pleasant and accommodating. This location on W77th Street is a well run establishment. I recommend it highly.

JM
vipJimM
New York Area
109 reviews
Dined on August 31, 2021
Overall4food5service3ambience3

As always, very good food, nice wines, attentive service. You can't go wrong with this place.

NN
NadineN
New York Area
2 reviews
Dined on August 21, 2021
Overall5food5service5ambience5

Me and my friend was very happy with our dining experience, our meal was delicious, and the drinks were good. The waiter was very friendly and professional. We'll definitely return

l
lucyc
1 review
Dined on August 16, 2021
Overall4food5service4ambience5

Outdoor seating here is great. Try the gnocchi- its amazing! The portions are of good sizing too- theyre not too skimpy.

V
vipVero126
Washington DC
48 reviews
Dined on August 16, 2021
Overall5food5service5ambience5

We went back to Serafina’s for dinner again this week. The service, food and ambiance are all excellent. My Salmon was cooked exactly as ordered and came with a delicious sauce and artichokes. My husband had the meatballs and then a pizza which he claimed were scrumptious. We sat at a roomy booth which added to our enjoyment. We highly recommend Serafina’s!

TN
TonyN
Portland
5 reviews
Dined on August 15, 2021
Overall5food5service5ambience5

Great food, Great Service, only issue was deciding on what to order! I highly recommend it.

MJ
MollyJ
Denver
3 reviews
Dined on August 14, 2021
Overall5food5service5ambience5

Everything we had was delicious. Perfect fried calamari, classic Caesar salad and a divine scallop risotto and tiramisu.

KM
KikiMatic
New York Area
1 review
Dined on August 10, 2021
Overall3food3service3ambience4

Great neighborhood spot. The menu is wide ranging so there is something for any mood you’re in. Food, dessert and wine were all deelish.

UW
UWSdiner
1 review
Dined on August 10, 2021
Overall4food3service5ambience5

Bass was overcooked and leek was too salty. Definitely not as good as I previously had.

JM
vipJenniferM
New York Area
10 reviews
Dined on August 5, 2021
Overall4food4service4ambience4

Delicious food , excellent service and great for groups

M
Mish
Philadelphia
2 reviews
Dined on August 4, 2021
Overall5food5service5ambience5

Absolutely love this Serafina!!! Delicious!!!!

BL
BrunchLover
1 review
Dined on July 31, 2021
Overall5food5service5ambience5

Amazing service and food. Will definitely come back.

SG
vipSGK10023
New York Area
97 reviews
Dined on July 30, 2021
Overall4food5service4ambience4

We can always count on the pizza here! And the Di Sofia(caesar) salad is always good - especially with some perfectly cooked salmon. The fries are also good though they could be a little crispier.
Our only complaints were that we had to ask for ketchup 3 times and our table was wobbly and they said they would fix and no one ever did.
The flowers in the outdoor setting and open windows are perfect.

H
Holly
San Diego
4 reviews
Dined on July 29, 2021
Overall5food5service5ambience5

Excellent meal and service

OT
OpenTable Diner
New York Area
4 reviews
Dined on July 27, 2021
Overall5food5service5ambience5

Decided to enjoy the beautiful summer evening and sit outdoors. It was beautifully decorated with draped flowers. Plenty of seating and space between tables. Our server was very kind and the food was amazing.

NS
vipNikkiS
New York Area
5 reviews
Dined on July 23, 2021
Overall5food5service5ambience5

I loved their Serafina burger. Delightful place to eat & relax. Fine Service.
Will definitely eat there again.

I
Idjack
New York Area
8 reviews
Dined on July 18, 2021
Overall5food5service5ambience5

Have been wanting to try this place forever and finally did. Service was great. We had the salmon which was very good, the eggplant parmigiana, which was also good (the portion was small), but the highlight was the spaghetti squash with vegetables on marinara. It was delicious and the presentation was beautiful. It was a bit noisy, but mainly it was because the table near us had two young children whose mother and nanny forgot that they were in a public space and not their own personal playground. All in all it was great. Can’t wait to go back.

PE
vipPattyE
New York Area
13 reviews
Dined on July 14, 2021
Overall4food5service4ambience4

Wonderful family dinner. It took 27 minutes to be seated for a 7:30 reservation. Hard start, but we had fun none the less.

OT
vipOpenTable Diner
New York Area
70 reviews
Dined on July 14, 2021
Overall4food4service4ambience4

Good to be back - great spot for a meal before a concert at The Beacon Theatre.

MP
vipMariaP
New York Area
1 review
Dined on July 5, 2021
Overall5food5service5ambience5

Great ambience and really helpful with our party (included dog and stroller with baby)

NN
NataliiaN
New York Area
3 reviews
Dined on July 4, 2021
Overall3food3service3ambience3

The space good but we in sitting too hot. It's good for lunch.

KB
KellyB
New York Area
1 review
Dined on July 3, 2021
Overall3food4service1ambience3

Came to this restaurant late last night for a 9:30 reservation. It took 15 minutes for a server to come around and when he did he said the kitchen was closing soon so we needed to order. Well if you would of greeted us 15 minutes before we woulda had more time. They didn’t take a drink order and when I asked for a bottle she just stared at me. I work at a high end restaurant in the city, and even Di I’m not happy to do a 9:15-9:30 reservation I still give the same friendly service. This was unprofessional to me and we felt very rushed out. They weren’t friendly and appeared ready to go when we started our meal. So it wasn’t very fun. Food was good though.

RD
vipRobertD
New York Area
150 reviews
Dined on July 1, 2021
Overall5food5service5ambience5

Food and service were great!

FAQs

You can order delivery directly from Serafina Upper West using the Order Online button. Serafina Upper West also offers takeout which you can order by calling the restaurant at (212) 595-0092.

Serafina Upper West is rated 4.5 stars by 438 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.