PRIVATE DINING AVAILABLE
UPDATED COVID-19 POLICY:In adherence to the NYC mandate, all eligible guests 12 years and older must be vaccinated against Covid-19 to enter our restaurant.You will need to provide proof of at least one dose of the Covid-19 vaccination to enter & dine indoors.The following are acceptable proof of vaccination with a matching valid ID: NYS Excelsior Pass, State or Country issued digital pass or Vaccination Card.Unvaccinated guests are welcome to dine outdoors. Outdoor dining is on a first come, first serve policy.
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Contactless payment available
- Sealed or wrapped utensils used
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
- Contact tracing information collected
- Proof of vaccination required to dine indoors
We arrived and the hostess was immediately rude even when we told her we had a reservation. Definitely not a “service with a smile” type of place.
Was seated outside and had 3 mice running under out table. Asked to move our table and had no acknowledgement from the staff of the mice. Not a great experience and wouldn’t return.
The eggs were overdone...and the food was tasteless. the staff totally ignored us. we had to ask 3 different waiters for ketchup...by then the food was cold. avoid at all costs.
Excellent experience, love the variety of the menu, service was excellent
It was all good except the small mouse running at our feet was a bit alarming!
Ci hanno messo fretta perché volevano chiudere il sevizio, alle 21.15!
It was amazing! The food was great and the waiters were all so nice!
No greeting from server, just a “ready to order?” One of those nights where you are made to feel like a bother rather than a guest. Best service by far was from the bussers and runners - definitely not from the host(ess) or server. Food was average and over-priced.
Always my go to - love this place
I've come here a few times but this was the best so far. Vincente great server and the hostess was so accommodating
La persona de color que estaba en la entrada tenía un pésimo servicio, muy mala actitud, la verdad que ir no me dan ganas de regresar al lugar nunca
Good food, affordable price and nice service. Serafina always brings the best cost benefit among all Italian restaurant chains.
It was extremely bad. I will never go there again. Nothing was satisfying even the manager was not helpful at all!
Waiter was not attentive. I was also marked as not attending our reservation even though we did attend and I was at table 50. I have the receipt to prove it.
Nine ambiance on the terrace but portions were smaller than usual, and food was average at best
Dinner was delicious! The bartender did spill my lemon cooler on the table and my husband but they quickly cleaned up and apologized. I got the spaghetti ala vongelle it was superb!
There was a mouse on the floor running around most of the dinner. Server was abrasive. Decent food though
Excellent service and amazing food!
We each enjoyed different pasta dishes and wiped our plates clean.
Nice outdoor seating, excellent service and delicious food.
We where visiting NYC after 1 1/2 year of not visiting. This time was special because my two sons where traveling with me and my husband!!! We aleays love to visit Serafina but the one in MeatPacking distric. We are not local and our first language is not english, but we consider that we have a good english. Food exellence as always but our server Mario disn't make our experience nice. He was sarcastic, rude and was making funnof our accent.
Overall I will come back regardless this situation.
It was good
If you are looking for the prototypical Italian impatience and rush rush, this is your place. Outdoor rat added to the ambience, but the hostess and waiter were stresses mindless. Two wines and a beer that were on the menu were not available. Our second glass of wine came along with our check as they were short on glasses… ridiculous.
Just okay, with very slow service
Food is terrible and overpriced, service was mediocre, no music, and it was 95 degrees and took forever to get more water. However the drinks are very good
Slow service, food was average
Great food and atmosphere went here to celebrate my daughter’s graduation food and service excellent
Seating right away with our reservation, service was phenomenal. Our food was a tasty, a good portion, and came out so quickly!
The food was good, but service poor. Once order was taken server was not attentive.
Decent Italian- nothing crazy. Service was non existent, could barely get water.
We had a birthday dinner and had made an 8 pm reservation. After waiting a while to be seated, we got outdoor seating which was lovely. The servers were a bit distracted and took a while for things to get to us but once they did, food was delicious!
Was great for client dinner !
Nice place. Was busy but waiters did their best
The staff not helpful actually Didn’t enjoy the service at all. Pasta were very average.
Such great food, service, everything. Will definitely be there again.
We all really loved the food but had to make several requests for items like bread and butter before they would be brought to the table--even thought they were not busy. We sat outside, which was nice--and I think each of us (6) would return for what turned out to be wonderful meals.
You can order delivery directly from Serafina Meatpacking using the Order Online button. Serafina Meatpacking also offers delivery in partnership with Postmates and Uber Eats. Serafina Meatpacking also offers takeout which you can order by calling the restaurant at (646) 964-4494.
Serafina Meatpacking is rated 4.3 stars by 485 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.