Serafina Meatpacking

4.4
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391 Reviews
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$31 to $50
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Italian
Located in the heart of the Meatpacking District only few steps from the Whitney Museum, Highline and Chelsea Market, Our guests feast on delicious Italian cuisine including Serafina’s signature thin crust pizzas, delicious pastas, fresh salads, sea food, burgers and meats.
Cozy atmosphere, full bar, 3 floors and an outdoor café offer excellent people watching on the neighborhood's classic cobblestone streets. It is also a favorite brunch destination.
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What 391 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.4based on recent ratings
4.4
food
4.0
service
4.2
ambience
4.1
value
Noise · Moderate
77% of people would recommend it to a friend
5
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f
New York Area
65 reviews
Dined 3 days ago
Overall4food4service4ambience4

This is consistently great, reasonable place for really good food and drinks convenient to all the hot spots, meetup spaces and hotels in the Meatpacking district. We love it.

OT
New York Area
1 review
Dined 5 days ago
Overall2food2service2ambience2

Food and service has gone downhill - charged us for the chicken paillard on salad rather than regular grilled chicken without even asking.

J
Washington DC
25 reviews
Dined 6 days ago
Overall5food5service5ambience5

Excellent service. Always great food! A favorite

OT
Baltimore
40 reviews
Dined 6 days ago
Overall3food3service3ambience3

There was nothing special about our Saturday lunch experience, just pretty good food at reasonable prices in the hot area close to The Whitney Museum. This is a casual bar/restaurant on several floors overlooking the small square in the Meatpacking district. It was just what we were looking for.

NA
1 review
Dined on November 8, 2019
Overall5food5service5ambience5

Highly recommend for a date night and for an amazing pasta experience... You can't go wrong with any dish here.

LA
New York Area
1 review
Dined on November 2, 2019
Overall5food5service5ambience3

Hostess at front not welcoming. However the rest of the night was great. Food perfect! Service excellent!

n
Hong Kong
1 review
Dined on October 31, 2019
Overall1food1service1ambience1

went there for lunch and venue smelled like alcohol and both food and service were terrible.

SB
New York Area
5 reviews
Dined on October 24, 2019
Overall3food3service3ambience4

Food was average, I was there for a business lunch. A bit pricey considering the food quality. Great location though.

MS
New York Area
4 reviews
Dined on October 14, 2019
Overall3food3service3ambience4

Satisfactory but nothing special. Hostess was pretentious.

AC
Toronto
1 review
Dined on October 14, 2019
Overall5food5service5ambience5

The white pizzas are incredible and the pesto gnocchi was rich and fresh. Location is on a less busy street close to several shops and bars/ice cream shops.

LE
New York Area
41 reviews
Dined on October 13, 2019
Overall5food5service3ambience5

Service was a little on the slower side but the people watching and the food made it all worth it

RO
New York Area
147 reviews
Dined on October 12, 2019
Overall4food3service4ambience4

Fun times in Meatpacking, the restaurant has 3 levels our group was 6 people.
Waitstaff was great, Overall food was good a few misses with risotto, one came out perfect the other was too dry. Pizza is good, wine choices are enough to satisfy.

OT
New York Area
1 review
Dined on October 12, 2019
Overall2food3service3ambience2

I have been to Serafina before in other locations and honestly was very disappointed. I felt the food was average and over priced and a lot of the stuff was cold. I was shocked when the bill came to see how much dinner was.

J
New York Area
14 reviews
Dined on October 11, 2019
Overall2food3service1ambience2

i had a large group that automatically charged gratuity to the bill. i was fine with this. however, the waiter put it upon himself to add an extra 5% which i did not agree to. i did not appreciate that. i work around the corner. i do have team lunches of 10+ people that i will no longer host here. this is my first and last time.

OT
New York Area
3 reviews
Dined on October 4, 2019
Overall1food5service1ambience4

The food was amazing but the service lacked tonight. Our server was friendly but didn’t really check on us throughout the evening. His suggestions and explanations weren’t too clear and he didn’t seem like he truly cared enough. I felt let he didn’t want to be there and wasn’t present. We definitely want to order more but left because we were siting and waiting.

OT
Miami
2 reviews
Dined on September 27, 2019
Overall4food3service3ambience5

Anniversary Dinner

OT
Philadelphia
2 reviews
Dined on September 21, 2019
Overall5food5service5ambience3

The ambiance seems to be on the first and second floors but we were so happy to go up to the third where it was nice and quiet. We had a window table which was great. Food was good. The pizza was very good. We had different pasta dishes and they were all great. The drinks needed a little more love BUT they were good. Loved that each floor has their own bathroom. So you don’t have to be away from your table that long. The waiters were very nice. Very attentive. We had kids and a baby and the waiter was very kind with them and tried to keep the baby happy with many crayons. Lol

F
New York Area
4 reviews
Dined on September 20, 2019
Overall4food4service4ambience4

Enjoyed eating on the sidewalk of new york

a
New York Area
1 review
Dined on September 20, 2019
Overall4food4service4ambience5

great location, food was good, service was quick, ambiance was nice. overall 4/5

MR
New York Area
20 reviews
Dined on September 15, 2019
Overall4food4service4ambience4

Nice experience. Food very good. Service ok

OT
New York Area
1 review
Dined on September 7, 2019
Overall2food1service1ambience1

Overpriced bad food and service.

OT
New York Area
1 review
Dined on September 6, 2019
Overall5food5service5ambience5

Great food and great space

OT
1 review
Dined on September 1, 2019
Overall5food5service5ambience5

Food is phenomenal and romantic ambience. Lobster bisque raviolis and spinach w warm goat cheese salad are out of this world

OT
New York Area
4 reviews
Dined on September 1, 2019
Overall2food2service2ambience3

For what it was worth, the food was mediocre. The pasta we ordered was bland. The service took a while, granted it was busy, but they only had one server for our area. Overall, not impressed.

AL
New York Area
1 review
Dined on August 31, 2019
Overall4food5service4ambience4

Very generous food portions for the price you pay.

C
New York Area
52 reviews
Dined on August 26, 2019
Overall5food5service5ambience5

All good except they forgot to check us in on open table. After a day with proof of receipt—all good.

MM
1 review
Dined on August 24, 2019
Overall3food3service1ambience1

Portions were small and didn’t include any sides. Lasagna with a meatball would be nice. Bread would compensate for the portions but there was none. Apetiser came out before any drinks and the entrees right behind making it feel as if there was little preparation. It was later in the evening with no need to turn over tables. Made us feel like we were in a cafeteria.

r
Atlantic City
24 reviews
Dined on August 23, 2019
Overall4food4service2ambience4

Food was above average. Service is horrible unfriendly staff

CD
New York Area
1 review
Dined on August 17, 2019
Overall5food5service5ambience5

If you are looking for great pasta with a very good selection, you must go to Serafina. It was absolutely amazing and I can not wait to go back

e
New York Area
12 reviews
Dined on August 7, 2019
Overall5food5service5ambience5

Was wonderful for adults and children. Casual and relaxed atmosphere in the middle of everything. Fantastic homemade pasta.

OT
San Francisco
1 review
Dined on July 26, 2019
Overall3food5service1ambience4

Pretty fast service while busy but once it slowed down our waiter was no where to be found. The food was delicious

OT
New York Area
1 review
Dined on July 24, 2019
Overall5food5service3ambience5

Food was amazing. The table next to us was really loud and somewhat disturbing.

S
New York Area
49 reviews
Dined on July 13, 2019
Overall2food5service1ambience4

The food and drinks were outstanding. The service was horrific. We had 5 different servers throughout the meal. We waited 15 mins before I flagged the manager/hostess down to let her know that no one had taken our drink order yet. After that I had to ask for water and ice multiple times throughout the night. The waiter only checked in on us 1x. We ordered a bottle of wine and had to ask for an extra glass 3 times over 20 mins. Finally, we walked up to the bartender and asked for a 3rd glass.

I asked for ice 5 times throughout the night and on got it on the 3rd request. I gave up for a second glass of ice. They also didn’t refill our water glasses.

When we approached the hostess/manager at the end of the night about the horrible service. She asked us, “If it was so bad then why did you tip?” For reference, We normally tip 25-30% for great service as we know the wait staff live off tips so to “prove a point” we tipped 15%. But we didn’t want to impact their well being. Most of the staff kept disappearing to the bathroom on their phones. For the majority of the night.

The table next to us was complaining about the same thing. They waited 25 mins for a cappuccino at the end of their meal.

The waiter indicated they had computer issues but that shouldn’t have prevented them from checking in on us. I dine out at least 5x a week for client meals and meetings. This was by far the worst service I have ever experienced.

I had heard great things about Serafina so I was looking forward to it. But after that experience I won’t waste my time or money and will be sure to tell everyone I know to avoid the place. I couldn’t believe how little the manager cared about the customers and their satisfaction.

OT
London
3 reviews
Dined on July 10, 2019
Overall4food5service5ambience4

We were upstairs but it was really hard to keep a conversation. We literally had to scream if you wanted to be heard.

TG
Kansas City
31 reviews
Dined on July 5, 2019
Overall4food5service5ambience5

We enjoyed a nice lunch sitting outside watching people go about their day. The tuna burger was delicious and I would order it again. Good location in the district.

OT
New York Area
4 reviews
Dined on June 27, 2019
Overall5food5service5ambience5

Great service and thoroughly enjoyed the branzino

CM
San Francisco
1 review
Dined on June 23, 2019
Overall1food2service1ambience2

Service was awful. Food was just ok - the other Serafina locations are much better. Will never come back here.

WW
New York Area
1 review
Dined on June 23, 2019
Overall4food4service4ambience4

Nice restaurant. Definitely would go back. Great cover bringing kids.

OT
Los Angeles
14 reviews
Dined on June 22, 2019
Overall1food1service1ambience1

When your food arrives with little pieces of other food that clearly are not ingredients in the dish that you ordered, it doesn’t entice me to come back again to dine. Way overpriced too for unhygienic food.

N
New York Area
6 reviews
Dined on June 21, 2019
Overall2food3service3ambience5

The food was mediocre and our order was placed incorrectly. Not a huge issue or problem however our waiter left us for several minutes (15-20) with the desert menu and never came back to follow up. My mother’s veal was practically fat chops and my fathers eggplant looked like an appetizer. We were very disappointed since we do love this location however we will not be returning.