Serafina at The Time Hotel

4.3
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648 Reviews
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$31 to $50
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Italian

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Pre/post Theatre
Casual
Bringing authentic Italian fare to the heart of New York City, Serafina extended their famous eateries to the hip Time Hotel. This sanctuary set in the middle of boisterous Times Square next to Broadway hit The Book of Mormon was fashioned by renowned designer David Rockwell. The cozy ambiance combined with Serafina’s unbelievable thin crust pizza and homemade pastas, is the prefect refuge from the outside hustle and bustle.

Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.

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What 648 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.3
food
4.2
service
4.0
ambience
4.0
value
Noise · Moderate
78% of people would recommend it to a friend
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D
Diaz
Mexico City
4 reviews
Dined on March 10, 2020
Overall4food3service3ambience3

We went around 245 pm, and the restaurant was empty, more the reason to have excellent service, it was good but not great. They would not take the empty plates away and there was only 1 waiter around to ask for things.

MD
MDSnowdrop
New York Area
22 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

Excellent meal and service.

OT
vipOpenTable Diner
Washington DC
12 reviews
Dined on March 7, 2020
Overall3food3service3ambience1

Food was ok.

Atmosphere was over crowded. The chairs and tables were so close together that people were weighing in other peoples conversations

LD
vipLeeD
New York Area
33 reviews
Dined on March 6, 2020
Overall2food1service3ambience2

Sadly the food was nearly inedible. We have been to all the Serafina restaurants many times. It is hard to screw up pizza and pasta but they managed to it.

SP
vipSonjaP
New York Area
4 reviews
Dined on February 28, 2020
Overall2food2service3ambience2

Good for a quick bite before a show, but kind of crowded and loud. Ambiance not great.

MW
MikeyW
Philadelphia
1 review
Dined on February 23, 2020
Overall5food5service5ambience5

The food and service was amazing. Great drinks, appetizers, entrees and desserts.

LH
LisaH
New York Area
1 review
Dined on February 23, 2020
Overall2food2service2ambience2

This does not live up to serafinas other restaurants in any way. This is a hotel restaurant with hotel restaurant service and we were extremely disappointed with our meal. From seating to eating and leaving we were out in 25 minutes. It was not enjoyable at all

LF
vipLindaF
New York Area
68 reviews
Dined on February 19, 2020
Overall3food3service3ambience1

Convenient to theater. Food was average. Burrata salad had just burrata and smoked salmon no vegetables and the burrata was cold, burrata should be room temperature.
The room is dark and unappealing.

MB
MarkB
1 review
Dined on February 16, 2020
Overall5food4service5ambience4

Good food, fast and friendly service. The people who worked there were helpful in the selection of our dinner.

OT
vipOpenTable Diner
New York Area
1 review
Dined on February 16, 2020
Overall1food1service1ambience1

They were out of pancakes, French toast, bread.... only
Choices were eggs which were not prepared well. I will never go back and would not recommend it.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

We enjoyed our meal and the service was very good. I would highly recommend this location and plan to return soon.

O
vipOnesar
Cincinnati
163 reviews
Dined on February 15, 2020
Overall5food5service4ambience4

server was patient as we had a few requests. Great spot tucked in the theatre district! nice ambiance, food is really tasty and comes out quickly. Our table of three (3) had a few pastas ( homemade in house ) that were delicious and plentiful.. the other had Branzino which was very good.
On another night, I ordered the arugula shrimp salad w/cannelini beans in a vinaigrette which was AMAZING!! my moth waters thinking about it... !

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

So fabulous. The food amazing. Service over the top great.

WG
vipWilliamG
New York Area
14 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

A good place to go before theater. Small washrooms which create lines.

OT
OpenTable Diner
1 review
Dined on February 8, 2020
Overall4food5service3ambience5

Waiters failed to ever check up on us because we “looked young” I guess? Had to ask ourselves to order drinks, even to get water refilled. Asked for the complementary bread they gave to all the tables except ours, we never ended up receiving it. We did tell them we had to get somewhere so they brought the food out very quickly which was nice but that’s on part of the kitchen staff not the waiters.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

It was very intimate and great service. Will return to restaurant again in the near future.

GT
GTGT
New York Area
5 reviews
Dined on February 8, 2020
Overall5food5service5ambience4

We love coming here before a broadway show

r
roys
New York Area
19 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Great service and exceptional ambiance!

SG
vipStacyG
New York Area
1 review
Dined on February 8, 2020
Overall4food5service5ambience4

I said it was my anniversary it it was not acknowledged

OT
vipOpenTable Diner
New York Area
22 reviews
Dined on February 5, 2020
Overall3food3service4ambience3

Overall okay meal. Nothing special. Would rather spend my money at a better Italian place.

j
vipjamienyc
New York Area
6 reviews
Dined on February 4, 2020
Overall2food1service4ambience4

I've been to several locations and have always been satisfied with the food. However, the pizza was not hot and the salad was fairly bland. It was pre theater, and convenient to where we were going.

m
mari
1 review
Dined on February 2, 2020
Overall5food5service5ambience5

Excellent food and Dessert! Staff was amazing!!!! Will absolutely be back!!!!

ST
StephanieT
Philadelphia
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

Amazing!!!!

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OT
OpenTable Diner
1 review
Dined on February 1, 2020
Overall1food3service1ambience3

Waiter was rude and seemed annoyed at every question we had. Also we had a 4 month old baby and did our best to not be disruptive or in the way and he seemed very annoyed at this as well. Definitely would not recommend for 32$ per person for pre fixe brunch

OT
OpenTable Diner
New York Area
1 review
Dined on January 31, 2020
Overall4food4service5ambience5

Very enjoyable dinner and drinks

OT
vipOpenTable Diner
Philadelphia
6 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

Serafina has quickly become one of our absolute favorites. It combines a relaxed atmosphere (jeans are fine) with being very hip and a great ambiance.
The food is unbelievable! (Your have to have the beef tartare - both types), and it is a solid 50% less expensive than typical NY restaurants, so it’s a fantastic value. The servers are friendly with great senses of humor.

E
vipElle2081
New York Area
16 reviews
Dined on January 25, 2020
Overall3food4service4ambience2

I love Serafina, and this was my first time at this location. Although I am happy to see a place busy, the noise level was annoyingly high (NOT energetic). My server could barely hear me, never mind the guests in my party.

AD
ArnoldD
1 review
Dined on January 25, 2020
Overall5food5service5ambience4

excellent ford very attentive staff a wonderful experience

c
vipceleste
New York Area
4 reviews
Dined on January 24, 2020
Overall3food3service4ambience3

Went to dinner here before a broadway show. Service was great, we arrived late due to traffic and they were happy to accommodate us. Definitely not the best Italian in the city but solid, nothing was amazing but nothing was bad either. Ok priced for the area and what you get. Would recommend for dinner before a show but probably not otherwise.

OT
OpenTable Diner
Atlantic City
11 reviews
Dined on January 17, 2020
Overall5food5service5ambience5