Serafina at The Time Hotel
Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.
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- Surfaces sanitized between seatings
- Common areas deep cleaned daily
- Digital, disposable or sanitized menu provided
- Sanitizer or wipes provided for customers
- Limited number of seated diners
- Distancing maintained in common areas
- Extra space between tables
- Waitstaff wear masks
- Diners must wear masks unless eating or drinking
- Sick staff prohibited in the workplace
- Staff temperature check required
- Diner temperature check required
- Contact tracing information collected
- Proof of vaccination required to dine indoors
Outstanding!!!! Referred by a couple of friends💗💗
Showed up for our 5pm reservation before our Broadway show. Got sat promptly. Our waiter came and to the table as we sat down and asked “what do you want?” without any introduction. We asked for sometimes since we had not been here before. He comes back 5-10 mins later and we ordered; drinks, appetizer and dinner. Received the appetizer promptly. It took drinks 20 more minutes to show up and dinner over and hour after we had finished our appetizers. Several attempts were made to get out waiters attention and we were completely ignored. Finally the bus staff came asked what was wrong and finally got our entrees and the check for us. Never saw our waiter again. Same thing happened to the family next to us. Will not return. So sad because the food was delicious.
The food was very, very good. However what made this experience stand out was our server, Gina. She was friendly and very attentive. Her food recommendations were spot on. By far the best food and service on this trip!
The food was excellent and the wait staff very attentive. We will definitely be back.
The entire experience was fantastic. We had pre-show dinner plans and the food was excellent. Service was outstanding and it was the perfect start to a special evening. Thank goodness Broadway has reopened and we can enjoy fine dining again.
waitress provided outstanding service, food was decently priced and had fair portions, I would definitely go again!
Good service, great food…so so atmosphere. But we chose this location for it’s proximity to St James Theatre, which was ideal. We had the calamari, Caesar salad and meatballs…all very good.
El cafe expresó deben mejorarlo, no es digno de un restaurante italiano
Restaurant was great! They presented us with champagne to celebrate our engagement.
Overall the food and ambiance was great. One suggestion the bread should be bought to the table before the main entre aside from that the food was great.
It was a nice restaurant I have been to previous locations in the past. One of the male servers was very rude but everyone else was very nice. Food was good, drinks were strong.
An overall great place to go
the management went to extremes to be sure that our party of 9 had a relaxing and enjoyable dinner. Our waitress, Veronica, did whatever was necessary to treat us as valued guests.
Love this restaurant . Everything is sooo good !!!
El mesero fue súper amable, la comida riquísima como siempre.
We all enjoyed our food & wine very much. There were 2 vegetarians in our party & they had the Spaghetti squash main, which was excellent. Our waiter Oscar was brilliant, very attentive & polite at all times.
Excellent food. We were the only ones there and enjoyed fast service and a very quiet restaurant.
LOVE this restaurant. It’s not (just) for tourists. Excellent food. Superior service. And the decor is amazing
food and service was perfect !
I was so pleased to see that Serafina at the Time Hotel has opened for outdoor dining. I went for a late dinner, and enjoyed a most outstanding meal. I had the mista salad, the branzino with mashed potatoes, and the chocolate cake with ice cream for dessert. Everything was delicious and my server Gloria was simply glorious - she was so welcoming and made certain that my meal was perfect. I'll be going back very soon.
We went around 245 pm, and the restaurant was empty, more the reason to have excellent service, it was good but not great. They would not take the empty plates away and there was only 1 waiter around to ask for things.
Excellent meal and service.
Food was ok.
Atmosphere was over crowded. The chairs and tables were so close together that people were weighing in other peoples conversations
Sadly the food was nearly inedible. We have been to all the Serafina restaurants many times. It is hard to screw up pizza and pasta but they managed to it.
Good for a quick bite before a show, but kind of crowded and loud. Ambiance not great.
The food and service was amazing. Great drinks, appetizers, entrees and desserts.
This does not live up to serafinas other restaurants in any way. This is a hotel restaurant with hotel restaurant service and we were extremely disappointed with our meal. From seating to eating and leaving we were out in 25 minutes. It was not enjoyable at all
Convenient to theater. Food was average. Burrata salad had just burrata and smoked salmon no vegetables and the burrata was cold, burrata should be room temperature.
The room is dark and unappealing.
Good food, fast and friendly service. The people who worked there were helpful in the selection of our dinner.
They were out of pancakes, French toast, bread.... only
Choices were eggs which were not prepared well. I will never go back and would not recommend it.
We enjoyed our meal and the service was very good. I would highly recommend this location and plan to return soon.
server was patient as we had a few requests. Great spot tucked in the theatre district! nice ambiance, food is really tasty and comes out quickly. Our table of three (3) had a few pastas ( homemade in house ) that were delicious and plentiful.. the other had Branzino which was very good.
On another night, I ordered the arugula shrimp salad w/cannelini beans in a vinaigrette which was AMAZING!! my moth waters thinking about it... !
So fabulous. The food amazing. Service over the top great.
A good place to go before theater. Small washrooms which create lines.
Waiters failed to ever check up on us because we “looked young” I guess? Had to ask ourselves to order drinks, even to get water refilled. Asked for the complementary bread they gave to all the tables except ours, we never ended up receiving it. We did tell them we had to get somewhere so they brought the food out very quickly which was nice but that’s on part of the kitchen staff not the waiters.
It was very intimate and great service. Will return to restaurant again in the near future.
We love coming here before a broadway show
Great service and exceptional ambiance!
I said it was my anniversary it it was not acknowledged
Overall okay meal. Nothing special. Would rather spend my money at a better Italian place.
You can order delivery directly from Serafina at The Time Hotel using the Order Online button. Serafina at The Time Hotel also offers delivery in partnership with Uber Eats. Serafina at The Time Hotel also offers takeout which you can order by calling the restaurant at (212) 247-1000.
Serafina at The Time Hotel is rated 4.6 stars by 669 OpenTable diners.
Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.