Serafina at The Time Hotel

4.6
660 Reviews
$31 to $50
Italian
Bringing authentic Italian fare to the heart of New York City, Serafina extended their famous eateries to the hip Time Hotel. This sanctuary set in the middle of boisterous Times Square next to Broadway hit The Book of Mormon was fashioned by renowned designer David Rockwell. The cozy ambiance combined with Serafina’s unbelievable thin crust pizza and homemade pastas, is the prefect refuge from the outside hustle and bustle.

Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.
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Private Dining

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Safety precautions

Cleaning & Sanitizing
  • Surfaces sanitized between seatings
  • Common areas deep cleaned daily
  • Digital, disposable or sanitized menu provided
  • Sanitizer or wipes provided for customers
Physical Distancing
  • Limited number of seated diners
  • Distancing maintained in common areas
  • Extra space between tables
Protective Equipment
  • Waitstaff wear masks
  • Diners must wear masks unless eating or drinking
Screening
  • Sick staff prohibited in the workplace
  • Staff temperature check required
  • Diner temperature check required
  • Contact tracing information collected
What 660 people are saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.6based on recent ratings
4.6
food
4.6
service
4.5
ambience
4.3
value
Noise · Moderate
100% of people would recommend it to a friend
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RS
RosalinaS
1 review
Dined on July 17, 2021
Overall5food5service3ambience5

Overall the food and ambiance was great. One suggestion the bread should be bought to the table before the main entre aside from that the food was great.

OT
OpenTable Diner
Miami
6 reviews
Dined on July 3, 2021
Overall4food4service3ambience5

It was a nice restaurant I have been to previous locations in the past. One of the male servers was very rude but everyone else was very nice. Food was good, drinks were strong.

OT
OpenTable Diner
Washington DC
1 review
Dined on June 23, 2021
Overall5food5service5ambience5

An overall great place to go

l
viplarryl
New York Area
10 reviews
Dined on June 11, 2021
Overall4food3service5ambience3

the management went to extremes to be sure that our party of 9 had a relaxing and enjoyable dinner. Our waitress, Veronica, did whatever was necessary to treat us as valued guests.

OT
OpenTable Diner
New York Area
5 reviews
Dined on May 20, 2021
Overall5food5service5ambience5

Love this restaurant . Everything is sooo good !!!

MS
MariaS
New York Area
1 review
Dined on April 6, 2021
Overall5food5service5ambience5

El mesero fue súper amable, la comida riquísima como siempre.

Report
MM
MaggiM
New York Area
2 reviews
Dined on April 6, 2021
Overall4food4service5ambience4

We all enjoyed our food & wine very much. There were 2 vegetarians in our party & they had the Spaghetti squash main, which was excellent. Our waiter Oscar was brilliant, very attentive & polite at all times.

EG
EmmaGP
New York Area
1 review
Dined on April 3, 2021
Overall4food5service5ambience3

Excellent food. We were the only ones there and enjoyed fast service and a very quiet restaurant.

t
viptheatreguy
Philadelphia
6 reviews
Dined on March 5, 2021
Overall5food5service5ambience5

LOVE this restaurant. It’s not (just) for tourists. Excellent food. Superior service. And the decor is amazing

OT
OpenTable Diner
1 review
Dined on September 18, 2020
Overall5food5service5ambience5

food and service was perfect !

TK
vipTK719
New York Area
299 reviews
Dined on August 5, 2020
Overall5food5service5ambience5

I was so pleased to see that Serafina at the Time Hotel has opened for outdoor dining. I went for a late dinner, and enjoyed a most outstanding meal. I had the mista salad, the branzino with mashed potatoes, and the chocolate cake with ice cream for dessert. Everything was delicious and my server Gloria was simply glorious - she was so welcoming and made certain that my meal was perfect. I'll be going back very soon.

D
vipDiaz
Mexico City
5 reviews
Dined on March 10, 2020
Overall4food3service3ambience3

We went around 245 pm, and the restaurant was empty, more the reason to have excellent service, it was good but not great. They would not take the empty plates away and there was only 1 waiter around to ask for things.

MD
MelissaD
Orlando
26 reviews
Dined on March 9, 2020
Overall5food5service5ambience5

Excellent meal and service.

OT
vipOpenTable Diner
San Antonio
16 reviews
Dined on March 7, 2020
Overall3food3service3ambience1

Food was ok.

Atmosphere was over crowded. The chairs and tables were so close together that people were weighing in other peoples conversations

LD
vipLeeD
New York Area
34 reviews
Dined on March 6, 2020
Overall2food1service3ambience2

Sadly the food was nearly inedible. We have been to all the Serafina restaurants many times. It is hard to screw up pizza and pasta but they managed to it.

SP
vipSonjaP
New York Area
8 reviews
Dined on February 28, 2020
Overall2food2service3ambience2

Good for a quick bite before a show, but kind of crowded and loud. Ambiance not great.

MW
MikeyW
New York Area
2 reviews
Dined on February 23, 2020
Overall5food5service5ambience5

The food and service was amazing. Great drinks, appetizers, entrees and desserts.

LH
LisaH
New York Area
1 review
Dined on February 23, 2020
Overall2food2service2ambience2

This does not live up to serafinas other restaurants in any way. This is a hotel restaurant with hotel restaurant service and we were extremely disappointed with our meal. From seating to eating and leaving we were out in 25 minutes. It was not enjoyable at all

LF
vipLindaF
New York Area
68 reviews
Dined on February 19, 2020
Overall3food3service3ambience1

Convenient to theater. Food was average. Burrata salad had just burrata and smoked salmon no vegetables and the burrata was cold, burrata should be room temperature.
The room is dark and unappealing.

MB
MarkB
1 review
Dined on February 16, 2020
Overall5food4service5ambience4

Good food, fast and friendly service. The people who worked there were helpful in the selection of our dinner.

OT
OpenTable Diner
New York Area
1 review
Dined on February 16, 2020
Overall1food1service1ambience1

They were out of pancakes, French toast, bread.... only
Choices were eggs which were not prepared well. I will never go back and would not recommend it.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

We enjoyed our meal and the service was very good. I would highly recommend this location and plan to return soon.

O
vipOnesar
Cincinnati
167 reviews
Dined on February 15, 2020
Overall5food5service4ambience4

server was patient as we had a few requests. Great spot tucked in the theatre district! nice ambiance, food is really tasty and comes out quickly. Our table of three (3) had a few pastas ( homemade in house ) that were delicious and plentiful.. the other had Branzino which was very good.
On another night, I ordered the arugula shrimp salad w/cannelini beans in a vinaigrette which was AMAZING!! my moth waters thinking about it... !

OT
OpenTable Diner
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

So fabulous. The food amazing. Service over the top great.

WG
vipWilliamG
New York Area
15 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

A good place to go before theater. Small washrooms which create lines.

OT
OpenTable Diner
1 review
Dined on February 8, 2020
Overall4food5service3ambience5

Waiters failed to ever check up on us because we “looked young” I guess? Had to ask ourselves to order drinks, even to get water refilled. Asked for the complementary bread they gave to all the tables except ours, we never ended up receiving it. We did tell them we had to get somewhere so they brought the food out very quickly which was nice but that’s on part of the kitchen staff not the waiters.

OT
OpenTable Diner
New York Area
2 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

It was very intimate and great service. Will return to restaurant again in the near future.

GT
vipGTGT
New York Area
7 reviews
Dined on February 8, 2020
Overall5food5service5ambience4

We love coming here before a broadway show

r
roys
New York Area
21 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Great service and exceptional ambiance!

SG
vipStacyG
New York Area
2 reviews
Dined on February 8, 2020
Overall4food5service5ambience4

I said it was my anniversary it it was not acknowledged

OT
vipOpenTable Diner
New York Area
23 reviews
Dined on February 5, 2020
Overall3food3service4ambience3

Overall okay meal. Nothing special. Would rather spend my money at a better Italian place.

j
vipjamienyc
New York Area
8 reviews
Dined on February 4, 2020
Overall2food1service4ambience4

I've been to several locations and have always been satisfied with the food. However, the pizza was not hot and the salad was fairly bland. It was pre theater, and convenient to where we were going.

m
mari
1 review
Dined on February 2, 2020
Overall5food5service5ambience5

Excellent food and Dessert! Staff was amazing!!!! Will absolutely be back!!!!

ST
StephanieT
Philadelphia
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

Amazing!!!!

Report
OT
OpenTable Diner
1 review
Dined on February 1, 2020
Overall1food3service1ambience3

Waiter was rude and seemed annoyed at every question we had. Also we had a 4 month old baby and did our best to not be disruptive or in the way and he seemed very annoyed at this as well. Definitely would not recommend for 32$ per person for pre fixe brunch

OT
OpenTable Diner
New York Area
1 review
Dined on January 31, 2020
Overall4food4service5ambience5

Very enjoyable dinner and drinks

OT
vipOpenTable Diner
Philadelphia
7 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

Serafina has quickly become one of our absolute favorites. It combines a relaxed atmosphere (jeans are fine) with being very hip and a great ambiance.
The food is unbelievable! (Your have to have the beef tartare - both types), and it is a solid 50% less expensive than typical NY restaurants, so it’s a fantastic value. The servers are friendly with great senses of humor.

E
vipElle2081
New York Area
16 reviews
Dined on January 25, 2020
Overall3food4service4ambience2

I love Serafina, and this was my first time at this location. Although I am happy to see a place busy, the noise level was annoyingly high (NOT energetic). My server could barely hear me, never mind the guests in my party.

AD
ArnoldD
1 review
Dined on January 25, 2020
Overall5food5service5ambience4

excellent ford very attentive staff a wonderful experience

c
vipceleste
New York Area
4 reviews
Dined on January 24, 2020
Overall3food3service4ambience3

Went to dinner here before a broadway show. Service was great, we arrived late due to traffic and they were happy to accommodate us. Definitely not the best Italian in the city but solid, nothing was amazing but nothing was bad either. Ok priced for the area and what you get. Would recommend for dinner before a show but probably not otherwise.

FAQs

You can order delivery directly from Serafina at The Time Hotel using the Order Online button. Serafina at The Time Hotel also offers delivery in partnership with Uber Eats. Serafina at The Time Hotel also offers takeout which you can order by calling the restaurant at (212) 247-1000.

Serafina at The Time Hotel is rated 4.6 stars by 660 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable. Due to local restrictions, this restaurant may not be accepting reservations at the moment.