Serafina at The Time Hotel

4.3
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643 Reviews
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$31 to $50
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Italian

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Pre/post Theatre
Casual
Bringing authentic Italian fare to the heart of New York City, Serafina extended their famous eateries to the hip Time Hotel. This sanctuary set in the middle of boisterous Times Square next to Broadway hit The Book of Mormon was fashioned by renowned designer David Rockwell. The cozy ambiance combined with Serafina’s unbelievable thin crust pizza and homemade pastas, is the prefect refuge from the outside hustle and bustle.

Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.
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What 643 People Are Saying
Overall ratings and reviews
Reviews can only be made by diners who have eaten at this restaurant
4.3based on recent ratings
4.4
food
4.2
service
4.0
ambience
4.0
value
Noise · Moderate
85% of people would recommend it to a friend
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MW
Philadelphia
1 review
Dined 6 days ago
Overall5food5service5ambience5

The food and service was amazing. Great drinks, appetizers, entrees and desserts.

LH
New York Area
1 review
Dined 6 days ago
Overall2food2service2ambience2

This does not live up to serafinas other restaurants in any way. This is a hotel restaurant with hotel restaurant service and we were extremely disappointed with our meal. From seating to eating and leaving we were out in 25 minutes. It was not enjoyable at all

LF
New York Area
68 reviews
Dined on February 19, 2020
Overall3food3service3ambience1

Convenient to theater. Food was average. Burrata salad had just burrata and smoked salmon no vegetables and the burrata was cold, burrata should be room temperature.
The room is dark and unappealing.

MB
1 review
Dined on February 16, 2020
Overall5food4service5ambience4

Good food, fast and friendly service. The people who worked there were helpful in the selection of our dinner.

OT
New York Area
1 review
Dined on February 16, 2020
Overall1food1service1ambience1

They were out of pancakes, French toast, bread.... only
Choices were eggs which were not prepared well. I will never go back and would not recommend it.

OT
New York Area
2 reviews
Dined on February 15, 2020
Overall5food5service5ambience5

We enjoyed our meal and the service was very good. I would highly recommend this location and plan to return soon.

O
Cincinnati
163 reviews
Dined on February 15, 2020
Overall5food5service4ambience4

server was patient as we had a few requests. Great spot tucked in the theatre district! nice ambiance, food is really tasty and comes out quickly. Our table of three (3) had a few pastas ( homemade in house ) that were delicious and plentiful.. the other had Branzino which was very good.
On another night, I ordered the arugula shrimp salad w/cannelini beans in a vinaigrette which was AMAZING!! my moth waters thinking about it... !

OT
1 review
Dined on February 14, 2020
Overall5food5service5ambience5

So fabulous. The food amazing. Service over the top great.

WG
New York Area
13 reviews
Dined on February 9, 2020
Overall5food5service5ambience5

A good place to go before theater. Small washrooms which create lines.

OT
1 review
Dined on February 8, 2020
Overall4food5service3ambience5

Waiters failed to ever check up on us because we “looked young” I guess? Had to ask ourselves to order drinks, even to get water refilled. Asked for the complementary bread they gave to all the tables except ours, we never ended up receiving it. We did tell them we had to get somewhere so they brought the food out very quickly which was nice but that’s on part of the kitchen staff not the waiters.

OT
New York Area
2 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

It was very intimate and great service. Will return to restaurant again in the near future.

GT
New York Area
5 reviews
Dined on February 8, 2020
Overall5food5service5ambience4

We love coming here before a broadway show

r
New York Area
19 reviews
Dined on February 8, 2020
Overall5food5service5ambience5

Great service and exceptional ambiance!

SG
New York Area
1 review
Dined on February 8, 2020
Overall4food5service5ambience4

I said it was my anniversary it it was not acknowledged

OT
New York Area
22 reviews
Dined on February 5, 2020
Overall3food3service4ambience3

Overall okay meal. Nothing special. Would rather spend my money at a better Italian place.

j
New York Area
6 reviews
Dined on February 4, 2020
Overall2food1service4ambience4

I've been to several locations and have always been satisfied with the food. However, the pizza was not hot and the salad was fairly bland. It was pre theater, and convenient to where we were going.

m
1 review
Dined on February 2, 2020
Overall5food5service5ambience5

Excellent food and Dessert! Staff was amazing!!!! Will absolutely be back!!!!

ST
Philadelphia
1 review
Dined on February 1, 2020
Overall5food5service5ambience5

Amazing!!!!

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OT
1 review
Dined on February 1, 2020
Overall1food3service1ambience3

Waiter was rude and seemed annoyed at every question we had. Also we had a 4 month old baby and did our best to not be disruptive or in the way and he seemed very annoyed at this as well. Definitely would not recommend for 32$ per person for pre fixe brunch

OT
New York Area
1 review
Dined on January 31, 2020
Overall4food4service5ambience5

Very enjoyable dinner and drinks

OT
Philadelphia
6 reviews
Dined on January 26, 2020
Overall5food5service5ambience5

Serafina has quickly become one of our absolute favorites. It combines a relaxed atmosphere (jeans are fine) with being very hip and a great ambiance.
The food is unbelievable! (Your have to have the beef tartare - both types), and it is a solid 50% less expensive than typical NY restaurants, so it’s a fantastic value. The servers are friendly with great senses of humor.

E
New York Area
15 reviews
Dined on January 25, 2020
Overall3food4service4ambience2

I love Serafina, and this was my first time at this location. Although I am happy to see a place busy, the noise level was annoyingly high (NOT energetic). My server could barely hear me, never mind the guests in my party.

AD
1 review
Dined on January 25, 2020
Overall5food5service5ambience4

excellent ford very attentive staff a wonderful experience

c
New York Area
4 reviews
Dined on January 24, 2020
Overall3food3service4ambience3

Went to dinner here before a broadway show. Service was great, we arrived late due to traffic and they were happy to accommodate us. Definitely not the best Italian in the city but solid, nothing was amazing but nothing was bad either. Ok priced for the area and what you get. Would recommend for dinner before a show but probably not otherwise.

OT
Atlantic City
11 reviews
Dined on January 17, 2020
Overall5food5service5ambience5

Courteous and prompt staff. Excellent jalapeño marguerita!! Food was amazing !!

H
1 review
Dined on January 12, 2020
Overall2food1service2ambience1

I order a salad with asparagus, and it cano with other green that was not asparagus
My chair was loose
The restaurante look old, not take care

OT
New York Area
2 reviews
Dined on January 10, 2020
Overall5food5service5ambience5

The food was excellent and we got out in time for our show. Gluten free pasta was excellent.

OT
New York Area
52 reviews
Dined on January 9, 2020
Overall3food3service4ambience3

Very efficient pre-theater service. Fish was good. Pizza was very good.

OT
1 review
Dined on January 8, 2020
Overall4food5service2ambience4

The food was excellent and the service was horrible.

RM
Pittsburgh
1 review
Dined on January 7, 2020
Overall5food5service5ambience5

Great food. Service took into consideration that most people needed to be done in time to walk to nearby theaters. Prices reasonable

JM
New York Area
5 reviews
Dined on January 4, 2020
Overall5food4service4ambience3

The service was excellent! Our party added to the noise level. My daughter said she wants the pasta next time. She was eating other people's pasta after she ate her meal. Everyone loved the food, it was a fun experience for those in the party who don't spend time in the city!

OT
Detroit
15 reviews
Dined on January 3, 2020
Overall4food5service4ambience3

Lobster ravioli and minestrone soup were excellent. Seating very close for pre theatre crowds. Our very small table was placed in an isle.

CE
1 review
Dined on January 3, 2020
Overall5food5service5ambience4

Absolutely delicious meal! Great food, great service. Ginger lady cocktail was fabulous. Would highly recommend.

OT
New England
11 reviews
Dined on January 1, 2020
Overall5food2service5ambience5

The breakfast is not as good as the dinner but still over all pretty good!

PB
San Francisco
11 reviews
Dined on December 29, 2019
Overall5food5service4ambience5

Serafina is a terrific restaurant near times square. Their numerous pasta choices are all hand-made and delicious. The Branzino was also fantastic. It is a cozy restaurant, great for a meal before or after a broadway show or Lincoln Center performance. Highly recommended!
I'd skip the $16 margarita, it was about 3 ounces total, good for a sip.

SK
New York Area
3 reviews
Dined on December 27, 2019
Overall4food4service3ambience2

It was fine. Food and service was good. Ambiance was ok

NP
Nashville
46 reviews
Dined on December 24, 2019
Overall5food5service5ambience5

This was our first visit to Serafina, and it was fantastic! From the cocktails to the entrees to the dessert.... Everything was perfect. We'll definitely be back!

OT
New York Area
2 reviews
Dined on December 22, 2019
Overall3food5service3ambience4

Food was amazing; our server was distracted and unenthusiastic about our needs. Seemed like they didn’t want to be there; other than that excellent!

S
New York Area
23 reviews
Dined on December 20, 2019
Overall3food3service1ambience3

The service was terrible. The pizza was cold

B
New York Area
13 reviews
Dined on December 19, 2019
Overall4food4service3ambience4

Consistently good food and a good value.
The service is uneven but this is one of my go-to lunch and dinner spots.