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  5. Theater District / Times Square
Serafina at The Time Hotel, New York, NY

Serafina at The Time Hotel

4.3
4.3
1070 Reviews
$31 to $50
Italian
Top Tags:
Bringing authentic Italian fare to the heart of New York City, Serafina extended their famous eateries to the hip Time Hotel. This sanctuary set in the middle of boisterous Times Square next to Broadway hit The Book of Mormon was fashioned by renowned designer David Rockwell. The cozy ambiance combined with Serafina’s unbelievable thin crust pizza and homemade pastas, is the prefect refuge from the outside hustle and bustle.

Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.

Make a reservation

2 people
7:00 PM
Booked 50 times today

Order delivery or takeout

Private dining

Private dining

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Additional information

  • Dining style
    Casual Dining
  • Price
    $31 to $50
  • Cuisines
    Italian, Breakfast
  • Hours of operation
    Mon 4:00 pm–10:00 pm Tue–Sun 12:00 pm–10:00 pm
  • Phone number
    (212) 247-1000
  • Website
    http://www.serafinarestaurant.com/location/time-hotel
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Dress code
    Smart Casual
  • Catering
    Off-site catering is available, please contact us for details.
  • Private party facilities
    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.
  • Private party contact
    Events Department: (888) 654-8039
  • Location
    224 West 49th Street, The Time Hotel, New York, NY 10019
  • Neighborhood
    Theater District / Times Square
  • Cross street
    Between Broadway and 8th Avenue
  • Parking details
    A public lot is available across the street from the restaurant.
  • Additional
    Banquet, Bar/Lounge, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

What 1,070 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.3
4.3 based on recent ratings
  • 4.3Food
  • 4.2Service
  • 3.9Ambience
  • 3.9Value

Noise • Moderate

1,070 Reviews

  1. GeorgeS

    Portland

    1 review

    3.0

    1 review

    Dined 2 days ago

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    Food and service was excellent. Too loud with noisy children.

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  2. KristiT

    Washington DC

    1 review

    5.0

    1 review

    Dined 2 days ago

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Running late due to traffic, called and they said no problem. They had a table for us as soon as we arrived. Staff was friendly, service was amazing and food is delicious.

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  3. SusanL

    South Wales

    1 review

    3.0

    1 review

    Dined 3 days ago

    1. Overall 3
    2. Food 4
    3. Service 3
    4. Ambience 2
    I felt as if they were trying to rush me through, because l was dining on my own. Food is good, service not very attentive. They asked me after my main course if l wanted the check, as if they wanted me to hurry up. I ordered a dessert and coffee, since l felt l had the right to be treated the same as couples or groups, and l wanted a nice meal with dessert.

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  4. OpenTable Diner

    Washington DC

    1 review

    5.0

    1 review

    Dined 6 days ago

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great restaurant and perfect access to Ambassador theatre across the street. Enjoyed the food and great menu!

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  5. Rehobobum

    Philadelphia

    131 reviews

    vip
    3.0

    131 reviews

    Dined on December 2, 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 2
    It was Saturday night and as soon as we entered and told them we had a reservation, the person at the desk said they had a heat problem and it was very hot inside and they wanted to warn us. Well, we were a party of 7 so we couldn't just leave and go elsewhere. So we did sit and we thought the food was good. There were lots of servers taking care of us but we still had to ask for more water twice and the main waiter just didn't seem very friendly. We did not all order entrees and only 2 had drinks so maybe that was why but it just wasn't great. We didn't stay for dessert as it was too hot.

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  6. TomG

    Greater Boston

    7 reviews

    3.0

    7 reviews

    Dined on December 2, 2023

    1. Overall 3
    2. Food 5
    3. Service 3
    4. Ambience 2
    Bottom line - the food was amazing. We had the Linguine with Clams, Spaghetti Carbonara and Ravioli Al Porcini... the quality of the food is what saved my review of this dining experience. The Caprese appetizer would have been rated 5 stars but the tomatoes were typical hothouse tomatoes with little flavor. The dining experience was underwhelming...the temperature in the dining room was hot... to the point we couldn't wait to leave and get some fresh air... the waiter was pleasant and no complaints other than he forgot to bring a glass of wine we ordered but no biggie. They did try to charge us for it but they removed it from the bill... So again, not the worst or best experience... we probably will not return since there are so many other tremendous dining experience in NYC.

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  7. OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on November 25, 2023

    1. Overall 4
    2. Food 5
    3. Service 4
    4. Ambience 3
    Unfortunately the wine we selected wasn‘t available anymore - the alternative wine also was sold out as well as the third joice…… The menu was excellent

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  8. Feyenoord

    Philadelphia

    3 reviews

    4.0

    3 reviews

    Dined on November 24, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 4
    Delicious dinner in a nice setting. We have been to many Serafina restaurants in NYC and we like them all.

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  9. OpenTable Diner

    New York Area

    4 reviews

    5.0

    4 reviews

    Dined on November 19, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Second time here. Everything was delicious but especially the avocado salad! I could have eaten an entire bowl of the sauce that accompanied the shrimp and cannellini beans! Yum! We had the 4 Stagioni pizza which was very good, though somewhat soggy in parts due to the thinness. Our server was attentive and polite, always with a smile. The only negative — if you can consider it such — was that we ordered the chocolate soufflé for dessert and we received the ubiquitous chocolate lava cake. It was tasty but not what we expected a soufflé to be. Either that was a mistake or a difference of ideas. All in all, I look forward to returning again. Thank you!

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  10. FrankV

    New York Area

    1 review

    5.0

    1 review

    Dined on November 17, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    We went early as we had to catch a show and we're the only ones there when we were seated. The place did fill up nicely by the time we left. Sat at the bar and were served promptly. Bartender was polite and friendly. Drinks were excellent. Our wait staff once seated was exceptionally quick, probably because there was no one there besides us at the time but even after things picked up they were very attentive. Food was very good. I would definitely recommend

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  11. KirkL

    New York Area

    10 reviews

    3.0

    10 reviews

    Dined on November 14, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Generally our experience at Serafina is terrific but last night the staff seemed to be having a bad night. Waitstaff was tough to track down. Forgot one of our entrees and our Polpo was unpleasant (though waitstaff graciously returned without question. In general Serafina is a great neighborhood alternative. We hope last night remains an anomaly!

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  12. SandraD

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on November 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Arrived early adn was seated immediately. Wait staff was friendly and atentive. Food was delicious!

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  13. OpenTable Diner

    New York Area

    1 review

    4.0

    1 review

    Dined on November 11, 2023

    1. Overall 4
    2. Food 5
    3. Service 3
    4. Ambience 3
    Party of six. Food was very good. Had to ask for water refills twice. Simple table setting simplifies dining.

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  14. OpenTable Diner

    New York Area

    2 reviews

    vip
    5.0

    2 reviews

    Dined on November 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went for dinner before a show, food and service was excellent. Would recommend to anyone

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  15. OpenTable Diner

    Atlanta Metro

    1 review

    4.0

    1 review

    Dined on November 8, 2023

    1. Overall 4
    2. Food 4
    3. Service 5
    4. Ambience 4
    My only request would be a larger selection of non-seafood dishes. Steak was basically my only choice. Would have been nice to have a veal selection

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  16. WilliamA

    1 review

    5.0

    1 review

    Dined on November 4, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had delicious pasta as we were getting ready for the marathon the next morning.

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  17. VickiE

    1 review

    4.0

    1 review

    Dined on November 4, 2023

    1. Overall 4
    2. Food 3
    3. Service 3
    4. Ambience 4
    Overall, Serafina was a nice experience. I dined with a large group. I split a margarita pizza & it was mediocre. The group seemed to have enjoyed their meals, most ordered chicken parm or pasta dishes.

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  18. OpenTable Diner

    1 review

    5.0

    1 review

    Dined on November 3, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The carbonara pasta was delicious and the service was great

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  19. CymraM

    New York Area

    16 reviews

    3.0

    16 reviews

    Dined on November 1, 2023

    1. Overall 3
    2. Food 3
    3. Service 4
    4. Ambience 4
    The food was good. I don't have a complaint about anything. The calamari was fresh which was a bonus.

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  20. OpenTable Diner

    New York Area

    13 reviews

    vip
    5.0

    13 reviews

    Dined on October 28, 2023

    1. Overall 5
    2. Food 5
    3. Service 4
    4. Ambience 5
    Great dinner and time food was very good’. Highly recommend

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  21. OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 27, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Went after seeing reviews , wasn’t disappointed the food was great and fast efficient service. I has the lobster ravioli which was very tasty my husband had penne arrabiata which was mild , could’ve done with an extra pinch of chilli.

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  22. TammyB

    Cleveland

    12 reviews

    4.0

    12 reviews

    Dined on October 26, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Food was good but overpriced for what you got. Service was just fair

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  23. AntonioT

    San Francisco

    2 reviews

    5.0

    2 reviews

    Dined on October 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great fast and attentive service. The food came out in a timely manner and tasted amazing. Would definitely return.

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  24. CountryClubLisa

    New York Area

    3 reviews

    5.0

    3 reviews

    Dined on October 24, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    The food at Serafina was absolutely fabulous. Everything from the salad to the gelato (which tasted exactly like the gelato I had in Italy) was perfect. I am already planning a return visit!

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  25. Jojo

    New York Area

    74 reviews

    vip
    5.0

    74 reviews

    Dined on October 21, 2023

    1. Overall 5
    2. Food 4
    3. Service 5
    4. Ambience 4
    Wonderful food - great red pizza, salad and vegetable sides. We sat at the bar and the service was excellent.

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  26. KaimukiWahine

    Hawaii

    27 reviews

    vip
    4.0

    27 reviews

    Dined on October 20, 2023

    1. Overall 4
    2. Food 4
    3. Service 4
    4. Ambience 3
    Overall a positive dining experience; would return. Did find the space loud, and while servings were large, chicken, mushroom, pea pasta dish could have used more chicken and softer peas. Wine selections nice. Came early so wouldn’t be rushed getting to theatre, but service attention waned between delivery of dessert and delivery of the check, so ended up rushed after all. All said, good place to dine, and, again, I would return.

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  27. Lydia

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 18, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful experience eating at serafina's! The food was delish and the dessert was out of this world.

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  28. OpenTable Diner

    New York Area

    1 review

    5.0

    1 review

    Dined on October 17, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Ristorante già provato l’anno scorso e rimasti super sorpresi dalla qualità e bontà del cibo! Quest’anno non posso far altro che confermare! Bravi ragazzi!!

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  29. SamanthaK

    1 review

    5.0

    1 review

    Dined on October 15, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Service was amazing!!! Veronica is the best! Carpaccio, entrees, and drinks were fabulous. Can’t wait to come back!

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  30. MarcyR

    Nashville

    12 reviews

    5.0

    12 reviews

    Dined on October 14, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    We stayed at the hotel so it was super convenient to eat at Serafina before we headed out to a play. Yummy food and fun drinks!

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  31. CliffK

    New York Area

    4 reviews

    3.0

    4 reviews

    Dined on October 11, 2023

    1. Overall 3
    2. Food 3
    3. Service 1
    4. Ambience 1
    Got there at 5 & place was empty. Asked to be seated at a more comfortable table and was told they were waiting for a lot of people. When we left there were only 3 tables of patrons the rest of the place remained empty. The wait service was horrible and unattentive. Ordered bruschecta which was OK, ordered a $22 pizza that tasted like a frozen pie. Then ordered Lemoncello shrimp with bow tie pasta. It was good. For 2 people it was $87 before tip.

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  32. OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on October 11, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    It was great, I had a Cacio e Pepe and it was delicious.

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  33. Samantha

    Exclusive

    2 reviews

    5.0

    2 reviews

    Dined on October 9, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    We didn’t realise this restaurant was based in a hotel when we booked, but regardless, we had a really nice meal, food was fantastic and the service was great.

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  34. Jhand4th

    Philadelphia

    10 reviews

    5.0

    10 reviews

    Dined on October 7, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Great food all around and excellent service! The spicy penne vodka was perfection!

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  35. Jamie

    New York Area

    4 reviews

    3.0

    4 reviews

    Dined on October 7, 2023

    1. Overall 3
    2. Food 4
    3. Service 4
    4. Ambience 4
    Great place to go when going to the theater! The food is very good, and they have a nice selection

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  36. NanaZ

    New York Area

    17 reviews

    5.0

    17 reviews

    Dined on October 1, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    Absolutely perfect place for theatre goers. We arrived early for lunch and were seated in the very comfortable dining room. The lighting was subdued, Our server asked about beverages and gave us ample time to make our selections. Food was attractively presented and everything was delicious. We were not rushed, Staff stopped by to ask if we needed anything else. It was a pleasant, casual and comfortable dining experience. We will return!!

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  37. Flavio

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on September 10, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 3
    We liked eveything except the music selection!!! Bad!! Not for a restaurant!!!

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  38. Todd

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on September 6, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 5
    We had a wonderful meal before we went to see a show. The food was excellent. Everything was prepared perfectly and came to the table looking pretty as a picture. The wait staff was absolutely excellent and very friendly. It really was a wonderful meal and a wonderful experience. I would go back in a heartbeat. Their prices were really reasonable.

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  39. SusanM

    Alabama

    9 reviews

    5.0

    9 reviews

    Dined on August 31, 2023

    1. Overall 5
    2. Food 5
    3. Service 5
    4. Ambience 4
    Food was amazing. My daughter and I split the Caesar salad. It was beautiful and delicious. I got the spinach and ricotta ravioli and it melted in my mouth. My daughter chose the meatballs and they also were superb! Our waiter was attentive and friendly. We would definitely come back. There was a large party sitting close to us who were a bit rowdy at times but other than that it was perfect.

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  40. Diner13

    New York Area

    88 reviews

    vip
    3.0

    88 reviews

    Dined on August 30, 2023

    1. Overall 3
    2. Food 4
    3. Service 2
    4. Ambience 3
    Never came over to ask for drinks---just wanted to take our order Had the meatballs and Crostini for appetizers and the bass and spaghetti with white clam sauce----all were good. They brought bread to the table after we finished our appetizers and when they brought the main course Service was lax

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Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available

  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

Serafina at The Time Hotel does offer delivery in partnership with Chow Now and Uber Eats. Serafina at The Time Hotel also offers takeout which you can order by calling the restaurant at (212) 247-1000.

Serafina at The Time Hotel is rated 4.3 stars by 1070 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people
7:00 PM
Booked 50 times today

Order delivery or takeout

Google Map for Serafina at The Time Hotel

224 West 49th Street, The Time Hotel, New York, NY 10019

Additional information

  • Cross street
    Between Broadway and 8th Avenue
  • Neighborhood
    Theater District / Times Square
  • Hours of operation
    Mon 4:00 pm–10:00 pm Tue–Sun 12:00 pm–10:00 pm
  • Price
    $31 to $50
  • Cuisines
    Italian, Breakfast
  • Dining style
    Casual Dining
  • Dress code
    Smart Casual
  • Parking details
    A public lot is available across the street from the restaurant.
  • Payment options
    AMEX, Diners Club, Discover, Mastercard, Visa
  • Additional
    Banquet, Bar/Lounge, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine
  • Website
    http://www.serafinarestaurant.com/location/time-hotel
  • Phone number
    (212) 247-1000
  • Catering
    Off-site catering is available, please contact us for details.
  • Private party facilities
    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.
  • Private party contact
    Events Department: (888) 654-8039
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