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  5. Theater District / Times Square
Serafina at The Time Hotel, New York, NY

Serafina at The Time Hotel

4.2
4.2
844 Reviews
$31 to $50
Italian
Bringing authentic Italian fare to the heart of New York City, Serafina extended their famous eateries to the hip Time Hotel. This sanctuary set in the middle of boisterous Times Square next to Broadway hit The Book of Mormon was fashioned by renowned designer David Rockwell. The cozy ambiance combined with Serafina’s unbelievable thin crust pizza and homemade pastas, is the prefect refuge from the outside hustle and bustle.

Located in the heart of the Broadway Theater District, Serafina at The Time Hotel is the perfect pre or post show venue. International tourists, local business professionals and residents alike enjoy Serafina’s signature home comforts, upbeat environment and authentic Italian cuisine.

Make a reservation

2 people

7:00 PM


Booked 12 times today
Private dining

Private dining

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Additional information

  • Dining style

    Casual Dining

  • Cuisines

    Italian, Breakfast

  • Hours of operation

    Mon 4:00 pm–10:00 pm Tue–Sun 12:00 pm–10:00 pm

  • Phone number

    (212) 247-1000

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Dress code

    Smart Casual

  • Catering

    Off-site catering is available, please contact us for details.

  • Private party facilities

    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.

  • Private party contact

    Events Department: (888) 654-8039

  • Neighborhood

    Theater District / Times Square

  • Cross street

    Between Broadway and 8th Avenue

  • Parking details

    A public lot is available across the street from the restaurant.

  • Additional

    Banquet, Bar/Lounge, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

Popular dishes

What 844 people are saying

Overall ratings and reviews

Reviews can only be made by diners who have eaten at this restaurant

4.2
4.2 based on recent ratings
  • 4.2Food
  • 4.1Service
  • 4Ambience
  • 3.7Value

NoiseModerate

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  1. RS

    RandyS

    Orlando

    21 reviews

    vip
    5.0

    21 reviews

    Dined 4 days ago

    overall5food5service5ambience5
    Great restaurant…..our reservation was at 6:30 but due to plane delays we finally made it at 8:00. They worked is in and the food was amazing!
  2. OT

    OpenTable Diner

    New York Area

    2 reviews

    vip
    3.0

    2 reviews

    Dined 5 days ago

    overall3food3service3ambience2
    Are usually love Serafina because the restaurant is consistently professional with good food and nice ambience, but this location is subpar for them.
  3. MA

    MADGEM

    1 review

    3.0

    1 review

    Dined 7 days ago

    overall3food1service3ambience3
    I have eaten at Serafina for many many many years. I’m always liked it. Last night my salmon was 100% rare. I will not be going back for a while.
  4. OT

    OpenTable Diner

    New York Area

    84 reviews

    vip
    5.0

    84 reviews

    Dined on September 18, 2022

    overall5food5service5ambience4
    Great dinner before the show. They were conscious of our need to be out on time. We’ll be back.
  5. AM

    AngeloM

    New York Area

    1 review

    5.0

    1 review

    Dined on September 15, 2022

    overall5food5service5ambience5
    Top italian choise! Very good pizza and tiramisu...said by an italian =)
  6. T

    Trevor

    Philadelphia

    2 reviews

    5.0

    2 reviews

    Dined on September 10, 2022

    overall5food5service5ambience5
    Favorite place in NYC - meatballs appetizer was amazing!
  7. SE

    SandiEzB

    New York Area

    89 reviews

    vip
    4.0

    89 reviews

    Dined on September 7, 2022

    overall4food5service4ambience4
    Never been before and recommended it to my friend as a pre-theater option. We loved it! The food was excellent - the Salmon entree and Penne vodka, as well as meatball appetizers, were delicious. Not sure why we were sat in the bar area, when there were plenty of seats in the back, but it didn’t stop us from enjoying the food and the service was attentive, too. We will definitely be back — maybe to another location, as it seemed to get a little loud in in the bar. But the food is excellent and reviews are all positive….for a reason!
  8. MO

    MargaretO

    Seattle

    2 reviews

    4.0

    2 reviews

    Dined on September 3, 2022

    overall4food4service4ambience2
    Food was great. Service was as well. Much too noisy! Couldn’t hear from one end of the table to the other. Felt like we were yelling to be heard.
  9. RN

    RickNY9

    New York Area

    36 reviews

    vip
    4.0

    36 reviews

    Dined on September 3, 2022

    overall4food4service4ambience4
    Not gourmet but very good food. Albeit waaay over priced. Good service.
  10. AL

    AlisonL

    1 review

    5.0

    1 review

    Dined on September 3, 2022

    overall5food5service5ambience5
    We had a wonderful meal. All so tasty and beautifully presented.
  11. s

    sioux

    New York Area

    63 reviews

    vip
    3.0

    63 reviews

    Dined on September 1, 2022

    overall3food3service3ambience3
    restaurant was empty but the waiter kept rushing us to order. I've had cache and pepe at other Serafina location. This was not a good version.
  12. OT

    OpenTable Diner

    Miami

    5 reviews

    vip
    2.0

    5 reviews

    Dined on August 27, 2022

    overall2food2service2ambience3
    It was a disappointment. The food is not to the standard of the other locations.
  13. L

    Lawrence

    New York Area

    4 reviews

    vip
    5.0

    4 reviews

    Dined on August 26, 2022

    overall5food5service5ambience5
    Never disappoints. Everything on the menu is great, service is spectacular and right in the theater district
  14. SR

    SReyes

    New York Area

    1 review

    1.0

    1 review

    Dined on August 19, 2022

    overall1food1service1ambience1
    Food Wes expensive and bland, not worth the $202 I spent for 3 people.
  15. A

    Apple

    New York Area

    16 reviews

    vip
    2.0

    16 reviews

    Dined on August 18, 2022

    overall2food1service3ambience3
    We asked a rib-eye steak for medium, but the steak was more than well-done. Besides, the meat seemed old.
  16. OT

    OpenTable Diner

    New York Area

    4 reviews

    4.0

    4 reviews

    Dined on August 13, 2022

    overall4food5service5ambience4
    Service outstanding and attentive. Food plentiful and delicious. Noise level ( at 7:30 PM) was a little ridiculous considering it wasn't that crowded.
  17. NG

    NicolleG

    New York Area

    11 reviews

    vip
    5.0

    11 reviews

    Dined on August 13, 2022

    overall5food5service5ambience5
    The food, as usual, was amazing! We have never been to this location either which was nice. That being said, we were seated next to this very rude couple (mainly the boyfriend), but the staff kept him busy to not ruin our meal which was very attentive. Gold star to all the staff
  18. JF

    JenniferF

    New York Area

    1 review

    5.0

    1 review

    Dined on August 4, 2022

    overall5food4service5ambience5
    Service was great. Food was pretty good. Was great place to eat before going to the theater.
  19. OT

    OpenTable Diner

    Miami

    25 reviews

    vip
    5.0

    25 reviews

    Dined on August 2, 2022

    overall5food4service1ambience3
    Horrible waiter but food is always good so I would give it another shot
  20. GG

    GabrieleG

    New York Area

    7 reviews

    4.0

    7 reviews

    Dined on July 29, 2022

    overall4food4service5ambience4
    Everything was good we had pasta and drinks plus one dessert , just felt that the ravioli portion was very small
  21. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 28, 2022

    overall5food3service5ambience5
    Great service. Food could be seasoned more but it was ok! A little pricey but convenient location.
  22. OT

    OpenTable Diner

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on July 23, 2022

    overall1food2service1ambience3
    The service was terrible and the manager was unsympathetic. The food took forever, was undercooked and we had a little over 10 minutes to eat before our show. We got there at 7 30 and told them that we needed to leave by 7 40 an ordered immediately. My wife's food came out at 7 25 and mine at 7 30. No one seemed to care. To add insult to injury, the vegetables were understood.
  23. KM

    KaraM

    Seattle

    9 reviews

    5.0

    9 reviews

    Dined on July 23, 2022

    overall5food5service5ambience5
    The staff made us feel so welcome and helped us celebrate a milestone anniversary. Food was excellent and drinks even better!
  24. SL

    SteakLover

    Washington DC

    21 reviews

    vip
    5.0

    21 reviews

    Dined on July 22, 2022

    overall5food5service5ambience5
    We made a reservation due to staying at the Time Hotel and were very impressed. This is not your average in-hotel restaurant. Great pasta and portions. Steak and salmon were also fabulous. Tiramisu was some of the best I’ve ever had. There is an extensive children’s menu, too.
  25. MI

    MarilynIz

    San Francisco

    13 reviews

    5.0

    13 reviews

    Dined on July 19, 2022

    overall5food5service5ambience5
    I love Serafina! I go there every time I am in NY!
  26. m

    maxd

    New York Area

    24 reviews

    vip
    3.0

    24 reviews

    Dined on July 13, 2022

    overall3food4service2ambience2
    I have dined at this restaurant numerous times in spite of the fact that it is very noisy. The food is excellent and its proximity to the Broadway Theatres makes it worth it. Before ordering I asked the waitress if the Oriechette was made with a white or red sauce. She told me olive oil and garlic. When it was delivered it had a red sauce. When I questioned the waitress about it, I got no apology but was told that I could return it for something else. I decided to keep it due to time concerns but did not think she handled it properly. It was delicious so why am I complaing?
  27. n

    naomit

    New York Area

    4 reviews

    vip
    1.0

    4 reviews

    Dined on July 13, 2022

    overall1food1service1ambience1
    The service was curt and the food wasn’t as described. Overpriced as well.
  28. SF

    StacyF

    New York Area

    10 reviews

    5.0

    10 reviews

    Dined on July 12, 2022

    overall5food5service5ambience5
    This is a great go-to Italian restaurant that is delicious yet not overpriced (for New York City prices)when you need to find a restaurant in Midtown/theater district. It never disappoints! My wife who cannot tolerate/eat regular pasta loves the zucchini pasta dish and I love their pasta Arribiata!! Others at our table enjoyed the chicken Parmesan and the Caesar salad is excellent!!
  29. AS

    ArthurS

    1 review

    5.0

    1 review

    Dined on July 9, 2022

    overall5food5service5ambience5
    Right next to the theater I attended, pricy but that’s New York. Overall a great experience.
  30. MK

    MarieK

    New York Area

    1 review

    5.0

    1 review

    Dined on July 8, 2022

    overall5food5service5ambience5
    Excellent service! Great option for pre-theater dinners.
  31. TM

    ToddM

    1 review

    5.0

    1 review

    Dined on July 2, 2022

    overall5food5service5ambience5
    We were seated promptly and our drink orders were taken soon thereafter. Food was delicious and ambiance was nice. Thanks!
  32. OT

    OpenTable Diner

    New York Area

    2 reviews

    5.0

    2 reviews

    Dined on July 1, 2022

    overall5food5service5ambience5
    Pre-theater birthday dinner
  33. MM

    MeganM

    Charlotte

    1 review

    vip
    5.0

    1 review

    Dined on June 29, 2022

    overall5food4service4ambience4
    Small portion for the steak salad. Service was nice but slow. Went for a work lunch it was dark.
  34. OT

    OpenTable Diner

    New York Area

    1 review

    2.0

    1 review

    Dined on June 29, 2022

    overall2food2service1ambience2
    Unfortunately our experience in this unit wasn’t pleasant. I strongly recommend the Broadway unit!
  35. G

    Gabodeno

    New York Area

    5 reviews

    5.0

    5 reviews

    Dined on June 25, 2022

    overall5food5service5ambience4
    My waiter was very nice and attentive, and the water boy Julio is hot!!
  36. FK

    FlaviK

    New York Area

    1 review

    2.0

    1 review

    Dined on June 23, 2022

    overall2food3service2ambience2
    Waiter didn’t adequately understand English and did not get our orders correctly. The food was very ordinary for the outrageous theatre-district restaurants.
  37. A

    Albie

    New York Area

    1 review

    vip
    1.0

    1 review

    Dined on June 23, 2022

    overall1food1service1ambience3
    Order came wrong. No decaf, cappuccino or espresso…. Will not go back.
  38. OT

    OpenTable Diner

    Atlantic City

    18 reviews

    vip
    3.0

    18 reviews

    Dined on June 22, 2022

    overall3food3service3ambience3
    Noisy and the pasta wasn’t very good
  39. n

    njdiner

    New York Area

    16 reviews

    4.0

    16 reviews

    Dined on June 17, 2022

    overall4food3service4ambience5
    Went for "Artisan Gluten free pasta", but looked and tasted like boxed. The sauce was good and decent portions, but disappointed to not have homemade pasta for the price. My hubby had regular pasta and it didn't look or taste homemade either. No gluten free desserts were offered when asked directly. Even though they serve ice cream on cake, it wasn't offered as option on its own.
  40. RR

    RonaldR

    New York Area

    1 review

    3.0

    1 review

    Dined on June 11, 2022

    overall3food4service3ambience3
    Pretty good food, lackluster service, and wuite loud. Good wasn’t worth the prices.

Safety precautions

  • Cleaning & sanitizing

    • Surfaces sanitized between seatings
    • Digital, disposable or sanitized menu provided
    • Sealed or wrapped utensils used
    • Common areas deep-cleaned daily
    • Sanitizer or wipes provided for customers
    • Contactless payment available
  • Screening

    • Sick staff prohibited in the workplace
    • Staff is vaccinated

FAQs

Serafina at The Time Hotel does offer delivery in partnership with Chow Now and Uber Eats. Serafina at The Time Hotel also offers takeout which you can order by calling the restaurant at (212) 247-1000.

Serafina at The Time Hotel is rated 4.2 stars by 844 OpenTable diners.

Yes, you can generally book this restaurant by choosing the date, time and party size on OpenTable.

Make a reservation

2 people

7:00 PM


Booked 12 times today
Google Map for Serafina at The Time Hotel

224 West 49th Street, The Time Hotel, New York, NY 10019

Additional information

  • Cross street

    Between Broadway and 8th Avenue

  • Neighborhood

    Theater District / Times Square

  • Hours of operation

    Mon 4:00 pm–10:00 pm Tue–Sun 12:00 pm–10:00 pm

  • Cuisines

    Italian, Breakfast

  • Dining style

    Casual Dining

  • Dress code

    Smart Casual

  • Parking details

    A public lot is available across the street from the restaurant.

  • Payment options

    AMEX, Diners Club, Discover, MasterCard, Visa

  • Additional

    Banquet, Bar/Lounge, Cocktails, Delivery, Full Bar, Gluten-free Options, Non-Smoking, Private Room, Takeout, Wheelchair Access, Wine

  • Phone number

    (212) 247-1000

  • Catering

    Off-site catering is available, please contact us for details.

  • Private party facilities

    The Penthouse dining room is available for private parties for up to 35 guests for a seated dinner, up to 45 for cocktail reception. More options are available.

  • Private party contact

    Events Department: (888) 654-8039

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