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After delivering our meal - which was very good- the waitress disappeared. Turns out there was a large party she was responsible for and they got all her attention. We had to wait a long time to get our bill.
We had a wonderful time and our waiter was fantastic! She was always there when we needed something and brought it quickly. She also did a great job timing the entrees after the appetizers so we never felt rushed.
The hostess that greeted us was very welcoming and even accommodated an unexpected arrival with our party quickly and graciously.
It was the most enjoyable time we have had out in a long time thank you to everyone.
The service was slow, the portions were small
We have eaten here numerous times. Today was very average. My lemon ricotta ravioli were so covered in red pepper and micro greens I could hardly find the ravioli. My husbands short ribs on grits was a very small portion. My dad seemed to enjoy his scallops and his friend thought the shrimp and grits were good. We usually really enjoy a meal here but today it just was not quite as good. Can’t really put it in to words
My wife and I love this restaurant but we were both very disappointed with our last visit. We arrived about 5-7 min prior to our reservation time and checked in with the hostess. She acknowledged our reservation and indicated we would be seated soon. After 20 min and several other groups being seated, I asked the hosted why we had not been seated yet. She checked the records and indicated she had lost our reservation. We were seated a few minutes later. I informed the manager of the incident. No action was taken.
Unfortunately the poor service continued during the meal. The waiter did a very good job but there was a 45 min delay from the time we finished our salad and the delivery of the entree. The waiter was apologetic and explained their was a big group being serviced by the kitchen. All along we witnessed tables near us getting serviced even though they came in after us.
The food was as good as ever but the service will cause us to consider other options in the area before we return here.
The service was excellent as usual even though it was a busy evening. The food is also always prepared well, delicious, fresh ingredients. You can eat healthy and truly enjoy the flavor of all the food. It is my very favorite restaurant in the Birmingham area.
The food was good but the service was amazing! Our server Michael was so engaging, funny and unobtrusive at the same time. We’ll be back soon!
We were seated promptly and our waitress was on spot.the food was seasoned well and the food was good and hot. I ordered a strip steak which is not on the menu...very good. My wife had the grilled scallops. The side dishes paired well. This experience was way better than the last visit.
They had a Happy Anniversary card for us on the table and a couple of treats to make the night special. Outstanding service and food!
We love this place! Good food in an upscale place for a reasonable price. We had Julia as our sever and she was great!
Great food, as always, fab service. Good selections for all. The restaurant is a bit loud; however this time we were seated in a booth across from the bar and in the future will ask for a different booth away from the bar.
We always enjoy our dinners at Seasons 52. Food, service,and atmosphere are always wonderful!
Alyshia was a great server! Great food, as always. My daughter had a wonderful birthday dinner.
Good food...it was a last minute decision to go out and we were lucky to get a nice table.
Great food and the patio was very nice.
Our server got a bit distracted with another customer and we waited quite a while before he came back so we could ask for the desert menu. Other than that, everything was great!
Always enjoy Seasons 52! I love how they have seasonal menus - a fresh twist on something familiar
Friends night out...excellent service with Jenn!! Food and drinks were awesome. We enjoyed the whole experience!
Always great at Season's 52. My favorite thing about this experience was they split our meal so we could share. Hadn't thought about asking before, but will from now on. Very nice!
Food was amazing as always! Always consistent. The service was fantastic. If you want a more laid-back atmosphere with some great service sit at the bar where you can have dinner, Watch the sport of choice on TV or chat with other guests. Highly recommend this restaurant!
Excellent as always. Amber was super - pleasant / personable /informative.
Good experience. Love most of the gluten free options. Our server was very nice and did a good job. I would love it if you had more gluten free dessert options. Fruit is not dessert and the raspberry and chocolate chip cannoli without the cannoli is not good.
The food was excellent, the service superb. It is on every occasion . My favorite restaurant.
We had a nice Dinner. Felt rushed didn’t finish salad when the entrees showed up the table wasn’t cleared and the people serving almost dropped the meal. This was not the waitress that brought our food.
The waitress made recommendations of what she felt was good on the menu which is nice when the place is somewhere you haven’t gone before.
May go again or not just didn’t leave anything memorable.
Always a good experience here. Had Mother's Day dinner.
Excellent service and attention to the our needs. Food was very good especially considering this was Mother's Day. Makellies took very good care of us. Highly recommend this restaurant.
I am completely done with Seasons 52! Reservations were made on Mother's Day for 2:15. I "checked in" at 2:00, only to be told that they were backed up by 1 hour, so I wouldn't be seen until 3:15! We go back around 3:00 to check in for our 2:15/3:15 rescheduled reservation, only to hear the same lies! I understand that it was Mother's Day, and there were going to be crowds; however, what is the purpose of making reservations (twice) when the times aren't going to be honored. To add insult to this matter, this wasn't the first mishap we had with Seasons 52, but we decided to give it another try. This was the biggest mistake ever! My dining experience was ruined on Mother's Day because of the inept abilities of this organization to plan properly. Instead of eating what I had hoped to be a nice meal, this was a disaster. I settled on burger from a fast food restaurant!! Very displeased with the service of this restaurant!!!!
Our reservation was for 1:30 on Mother's Day. We weren't seated until 2:15. Our drinks took 30 minutes to get to our table. At 3:30, we still didn't have the food that we ordered when we ordered drinks. We left. We will not be back.
Had to wait insanely long for table and food on mother’s day but staff did their absolute best!! Food was worth the wait :)
Seasons 52 does not respect and honor made in advance reservation s on Open Table.
We had reservations at 1:00. Arrived at 12:45 and was seated at 1:45. Overbooking or seating people without reservations is not good when you have plans for later that afternoon and being 45 minutes late to be seated.
I would never recommend Seasons 52 for a special occasion such as Mother's Day. We had a reservation and still waited 45 minutes to be seated. We were not in the minority. The entire waiting area was packed with people in the same situation. They were obviously not prepared even though they stated Mother's Day was their busiest day. The food was decent but the whole experience is a turn off. I do not think we will be returning.
We had reservations for 12:45 and finally got seated around 1:30. The servers were moving as fast as they could. It just seemed that Seasons took on more reservations and other diners than they were prepared for. Total chaos in the front lobby and trying to get people seated, etc. The food was good, but not quite as delicious as usual. I will definitely dine there again but not for a special occasion like Mother’s Day.
Great place. Highly recommend
Went Mother's Day. Extremely loud, very over-crowded, food took very long and was not cooked properly. 3 out of the 4 of us were sick from something we ate. Will not return.
Had reservations, but still waited 30 minutes. Not too bothered by that as it was a packed Mother’s Day. Service was phenomenal. Drinks and appetizer were good. We ordered 4 brunch specials. One was excellent. One was good, but very salty. Hash browns were great on one dish; undercooked on two others. Waitress was awesome and offered free coffee and desserts when the hash brown situation was brought up. We were too full for dessert, but did get coffee. Possible we will come back, but probably on just a regular evening and we will try other things.
Very crowded which is understandable on Mother’s Day. However, we had 11:30 reservations, checked in at 11:25, and wasn’t seated until noon. What’s the point in making reservations? Also, hostess wasn’t friendly or sympathetic when we checked 20 minuets after our reservation time. The server was polite and efficient. The food was good. However, my husband’s side dish didn’t appear until half way through our meal.
Reservations for Mother’s Day lunch at 11:15
Seated at 11:14 Server arrive within 3 minutes for drink order Entrees arrived 10 minutes after ordering and a delicious meal on a very busy day Management on the floor helping servers and busers and greeting customers It’s been a long time favorite for our family
Worst server ever. She was rude and didn’t do anything right. It was mother’s day and my wife had the worst day. The food was decent but the waitress ruined it. The manager was very helpful but the blame goes to the waitress. Not sure if we will go back even though the manager comped a couple of our entrees and gave us free aps for a return visit.