Nearby points of interest
Nearby points of interest
About Scratch (Mtn View)
Scratch features American cookery in an elegant setting. The cuisine is based on the premise of simple food done well and draws from American classics reflecting today's influences and bounty of ingredients. Choose from a tender moist braised short rib, rotisserie chicken, or perhaps a selection from our fresh seafood and oyster bar.
For beverages Scratch has researched some of the finest vineyards and distilleries in the United States. We have a wide variety of wines and spirits to choose from in all price ranges. Some of our wine and spirits are highly allocated and will not always be available.
Scratch also offers a vegetarian menu.
Mountain View, CA 94041
Hours of Operation:
Monday-Friday 11:30 am - 10:00 pm
Saturday 10:00 am - 10:00 pm
Sunday 10:00 am - 9:00 pm
$30 and under
AMEX, MasterCard, Visa
Street and public parking lots
Bar Dining, Bar/Lounge, Beer, BYO Wine, Corkage Fee, Counter Seating, Full Bar, Happy Hour, Non-Smoking, Private Room, Weekend Brunch, Wheelchair Access, Wine
Scratch offers multiple seating options. Our main dining room affords a casual dining experience in a relaxed setting of beautiful walnut table banquettes, the community table seats up to 12 and is a great place for small groups, and the wine room is available for semi-private parties with seating up to seventy for dinner and a hundred for cocktail receptions.
Scratch (Mtn View) Ratings and Reviews
They served burnt burger , dry overcooked fish and looked like left - over ham and bacon with very little spinach and mushrooms requested to be added to the omelet. Kid did not eat the burger. Did not include the condiments asked for and have to be asked several times.
Things started out Ok with ordering beverages and appetizer and than kind of went down hill from there. One waiter Alberto seemed very disinterested with us and his job in general. In fact he just disappeared. A very nice man who wasn’t our waiter brought our appetizers and finally more bread that I had previously asked our waiter for. After a overpriced meal and don’t get me wrong we are from Sonoma County and used to high prices we left sitting without the offer of coffee or dessert. I finally asked another waitstaff woman to get our waiter who finally showed up with a attitude and we had to request dessert menu. Than again after 15 minutes he came back and we so fed up asked for the check which again with more attitude brought and slapped on the table. Today he is probably still miffed on the small tip he received. Hopefully he may learn to actually do his job and most important be kind to others. The restaurant is very nice and the food was served with good eye appeal but rudeness just wrecks the whole thing
Although both service and food have been very uneven on previous visits, we enjoyed very good dinners and attentive service from our server, Juan. The braised short rib was excellent--succulent, tender and tasty, and our guest enjoyed the meatloaf entree. We keep our fingers crossed on future visits.
Following previous good experience at the restaurant, brunch was a total disappointment. It took over an hour to be served, and when our food appeared one order was incorrect and all were ice cold. Three attempts to get hot water for tea resulted in lukewarm water. The server explained that they were handling a large group party -- if the restaurant is not prepared to handle a party and typical Sunday brunch guests they should limit the reservations and close for private parties. We were celebrating birthdays with out of town visitors and were embarrassed by the experience.
In general, everything was really good, but we were charged an automatic 20% gratuity because we were a party of six. There was a very small, illegible footnote in the menu about this that was impossible to see. It's not the end of the world, but the restaurant should do a better job of notifying customers about the automatic 20% gratuity for groups of six or more.
We came for Thanksgiving meal but the meal was not available. Its website posted the Thanksgiving menu but was not specified that it was only available on Thanksgiving day. A big disappointment. We had to order something else. Food and service were OK. But there were parties around so it was very noisy.
Very disappointing though wait for seating was too long it seems that the process was convoluted. For the waiter to arrive with water was unacceptable long. The order process was awkward with the electronic ordering system and then food took to long to arrive basics like ketchup And water had to be requested multiple times. The prices were higher than expected given the level of service.
Great location, nice looking space. And then the service and food started. This place is completely overpriced - dinner for 2, which included 2 glasses of wine and no dessert, totaled $180. The prices would lead you to believe that the service / ambiance would be great - however this place is more suited to families. There were a lot of children running around unsupervised (and I had a child with me - I get it. But wow!). Will not be back and will actively recommend against.
The spicy margarita was fabulous!!!! The food was delicious and the service was great! We had the lobster and the scallops. Both were very fresh, cooked to perfection, and delicious. The bacon wrapped dates were also a delicious treat! I will return to scratch again in the future.
Wish the service matched the food. Good looking spot, we’ve been there multiple times, knowing up front we will be sacrificing good service in the name of having a good meal. This visit was no exception. Barely greeted, no acknowledgement from the on duty host or manager when we left, service was the usual - poor. Who delivers a cheese plate and doesn’t bother to tell you what is on it? Who doesn’t preset for the next course? Whochecks back when you are halfway through the entree? Who literally drops a dessert menu on the table without a word and doesn’t even offer coffee? We skipped dessert because we just couldn’t bear to spend any more hard earned money on a server that either didn’t care or was poorly trained.
The only food item I wish they’d lose is the dark bread served because it’s terribly dry. But otherwise the food was terrific, as usual.
The first time we tried to get into Scratch for dinner before the theater we couldn't get in; this time I called a day earlier and was happy to be able to get a reservation. The service and food were excellent -- servers attentive but not annoying. Cocktail list was interesting and I thoroughly enjoyed the vodka cucumber lemongrass special drink that I had. (One drawback: My husband was dismayed to see that they don't have Scotch in the bar -- that seemed a bit strange.) We had the calamari appetizer (YUMMY!) and my husband had a very interesting Caesar salad; unusual ingredients and lovely presentation. We had the halibut special and ahi tuna for dinner. My ahi tuna was delicious seared gently and served with a risotto patty and greens; my husband's halibut was delicious as well. We did not have time for dessert, but I definitely want to go back sometime when we can stay for dessert. And we will definitely go back!!!
Extremely disappointed in the food. We were a party of 5 for brunch and all ordered Different items. And not a single person was happy with their food. Service and ambience was excellent but we will not be coming back. Extremely overpriced for the quality we received.
Should have paid more attention to previous, recent reviews. Had similar experience as other dinners re service and also thinking food was over priced for what it was. We had 6 in our party and since gratuity is include it was obvious the waiter did the absolute bare minimum. Also gave us the wrong leftovers.
Had made comments in Open table that we were celebrating a special occasion. While I don't expect any freebies a simple acknowledgement would have been appreciated and a good gesture.
Wanted to give them a chance, but alas will definitely pay more attention to reviews from fellow diners next time.
I'd say the food was average. The presentation is nice and my husband liked his mushroom risotto but I found my ravioli to be a bit bland. This was the second time I had a pasta dish here and while they try to be creative with the ingredients, the taste flavor has been lacking. Just too bland for me.
Our waiter was great. He was very accommodating and I am on a special diet. They made a special meal based on my needs which were very complex and they made me feel very comfortable. Would definitely recommend this restaurant, very customer oriented and delicious food. Service was terrific
Please sign in to record your input. Thanks!
Report this review as inappropriate?
If you believe this review should be removed from OpenTable, please let us know and someone will investigate.