Horrible experience, avoid at all cost being served by Mitch. He is arrogant, no sense of urgency, no customer service. Not worth the $53 per person for that kind of crap service.
We have dined at Scott's for years and enjoy it very much. But on this visit we had a few problems. First the service was slow and the waiter seemed to disappear for long periods of time. We finally received our dinners but one of them was "stone cold" ! It too more that 10 minutes for our waiter to show so we could report the problem. Then they made a special repeat for the cold dinner and it was good by then the rest of us had finished eating. Then again, our waiter was AWOL and now we were running late to get to our theater in time.
We will try them again and hope the service is back to the former level.
Had our 15th anniversary here. First time diners. Great service, great ambiance, and great food. Thank you.
Service is what sets this place apart. Food is well made and flavorful. Did I mention the service? ++
Excellent food and service! Evening was perfect! All the details were spot on.
Great food and service. All in all, a great experience. One of my favorite places in downtown San Jose.
Scott's is our go-to place for celebrations. They are consistently good, both in their food and their service. Sometimes they can be a bit noisy, but we went on a Monday and it was pretty quiet.
Birthday celebration. Good food good service and all guests happy. A little slow in transition from salads and hor’s d’vours to main meal plates but food arrived hot and reassured fir dining. My mashed potatoes, served with chive encrusted trout were cold. Rest of plate was very good.
Horrible service, mediocre (at best) food that came out wrong for both of our meals. No offer for a free dessert or a fix or even an apology - all around bad experience. Won’t be going back.
We were there for a business lunch, the service was a little slow based on the time of day. (11:45a)
Scott's banquet room offers private dining with a fireplace, and whimsical paintings by local artists and views of the San Jose downtown area and surrounding mountains.View Private Dining Details