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About Scoozi - Radisson Hotel @ Cross Keys
Perfect location to host a party. Ask about one of our newly renovated private dining rooms that can accommodate up to 40 people each.
Baltimore, MD 21210
Contemporary Italian, Italian
Hours of Operation:
Daily: 6:00am - 10:00pm
$30 and under
AMEX, Discover, MasterCard, Visa
Bar/Lounge, Counter Seating, Full Bar, Gluten-free Menu, Happy Hour, Non-Smoking, Outdoor dining, Outdoor Smoking Area, Takeout
Scoozi - Radisson Hotel @ Cross Keys Ratings and Reviews
Hi - I was greeted hastily by a gentleman named Darrell on Sunday night for our 6pm reservation. I wanted to check in via Open Table at the hostess stand and he said Scoozi didn't have Open Table and he couldn't check us into the reservation. I had made a reservation on Open Table so that didn't make any sense. He was very rude to me and my mother and father. We didn't like his abrasive tone with us and we decided not to sit down for dinner and went somewhere else to eat dinner.
The outdoor courtyard is just lovely. Every single staff person who we encountered was just terrific--friendly, nice, seemed happy to be there. That's was really notable and unusual. The food is good. It's not knock-down drag out gourmet fabulous, but it's good. And nice selection of wines. We enjoyed our dinner and the whole experience tremendously.
Slow service...took about an hour to get food which is ridiculous for a hitel rstaurant where many people are in a rush to get plane. We to,d hostess and servers that we were time constrained and although they were nice and apologetic it didn't help us get served faster.
While staying at the Radisson Cross Keys Hotel, we were delighted to find it had such a nice restaurant. It features local as well as sustainable foods, which is a plus. The Maryland Lump Crab was tops!
We ordered room service for lunch as when we checked in lunch was over. The room service was timely as well as delicious.
The breakfast was nothing out of the ordinary. Service was slow when ordering from the menu, so I would recommend going with the buffet, which was excellent.
However, as a venue for lunch and dinner, people who live in Cross Keys, Ruxton or neighboring areas as well as the guests at the Cross Keys Radisson, are lucky to have this restaurant.
Keep up the good work!
We've been to Scoozi's several times and I always feel like they are just opening and the staff is still in training. The service recently was good. The food was good. Nothing special but both service and food were good-a bit on the expensive side for just "good".
I live in Cross Keys so it's nice having a good place within walking distance. They have great panini, salads and pizza. It can be a good place to take your mother for lunch or your boyfriend for dinner. I especially like Izzy, always bartender sometimes waiter.
We often stay at the Radisson at Cross Keys when visiting family in Hamden. Happened upon Scoozi about a yrear ago and had a wonderful experience. My wife and I were staying once again, and had our children and grandchildren join us for a terrific meal. Food was well prepared and presented, staff was attentive and helpful. Great wine selections.
We dine out often, and rate Scoozi among our favorites in the Baltimore area.
My dinner with a friend was compromised by Scoozi's catering of a business conference in the hotel lobby. They were not up to the multi-tasking. Service was at times non-existent. Noise from the business conference spilled into the dinning room making conversation unpleasant. The food was good, but not good enough to make the dinning challenges worthwhile.
It started with the server who would not listen when I said I had a reservation. We came for brunch, which Scoozi advertizes on their website, but does not offer. My daughter, who does not eat meat, ordered a vegetable and crab omelette and veggie sausage. She received an omelette with bacon in it, and pork sausages. The waitress said "oh, there were two omelettes that looked alike" ! The crab in the replacement omelette was full of shell. The waffle in another order came cold and hard-- a leftover. We ordered two orange juices and got one. One waitress was loudly complaining to another about a guest table.
When we asked to speak to the manager we were told there was no manager on duty, just an inexperienced hostess.
We have eaten at Scoozi before and clearly there are reasons we return. Good food, friendly service and reasonable prices. I have noted in previous reviews that I think they need to update the menu more regularly to offer more choices. With only a couple of pasta dishes on the menu and typicaly no pasta options on the short daily specials list the server reads off....it can get old rather quickly.
Although the host and wait staff were very good and the food was acceptable, the bartender was missing in action for over twenty-five minutes. We ordered martinis with rail gin but were given premium, which was, unfortunately, watery. (The prices for these martinis were, I believe, ten dollars or more.) I hate to spend so much time on the cocktails, but for me they set the tone for the meal.
We set up a lunch date for our group (5 persons) a week earlier. When we arrived we were seated right away but we ended up waiting over 45 mins for simple menu items. Another group had arrived and we were told the kitchen could only make 1 Panini at a time !!
If you go realise you may have a bit of a wait.
I chose the spot because the atmosphere and decor was excellent! Sadly, I was unable to taste your food or experience the skills if the wait staff because my date was coming from out of town and encountered problems.
Please subs tract the 100 points from my account. Thank you.
We were enjoying our stay at the Radisson Cross Keys. Didn't have the opportunity to try the resturant last time, but booked for this stay. We couldn't have been more pleased. There are many excellent dining options in Baltimore, but we have not had a better overall dining experience than we did at Scoozi. Drinks and wine recommendations were excellent. The service was exemplary. Out waiter could not have been more knowalgable, or provided better service. Recommedations, overall knowledge of the dishes, and local knowledge made our experience exceptional. We travel to Baltimore often...we'll be back.
However, I would like to see them expand the dinner menu.
I believe there were 4 pastas, 6 entrees and pizza.
Since it is an Italian restaurant, I expected there would be more pasta choices.
I'm allergic to seafood so there was not much choice for me.
My companion and I both had cheese ravioli and it was excellent.
There was an good band in the bar area but I think they should turn down the speakers a tad.
It made conversation difficult at times.
The hostess said she'd check our reservation, but that her tablet "often didn't work". The waiter was unprofessional. The calamari was greasy, the pizza came topped with whole uncooked cloves of garlic, my husband's beer was flat (how can a bottled beer be flat?) The kicker was returning home to find an email from Open Table stating that our "reservation had been canceled by Scoozi" and giving a number to call. I got the voice mail of the food/beverage manager who has not returned my call. The restaurant is lovely and close to home so we would have likely returned had our experience not been so bad. This was a 6:30 Monday reservation. We were the only occupied table -- a sign perhaps, but no excuse for such a terrible experience.
Continue to be impressed by the food coming out of the kitchen at Scoozi. Service still has some minor issues and this time it was the fact that we felt rushed due to the speed at which our food showed up. Is this a server or a kitchen error or both but entree should not show up when you are still enjoying your salad.
Our second visit to Scoozi since their opening and overall this experience was as good as our first. The quality and flavor of the food is the primary reason to dine here. Everything is well prepared and flavorful. Servers try their best and are very friendly but some overall training could be of great benefit. For those interested, the portions are also very generous. We will be back!
Restaurants in hotels are notoriously "meh." Scoozi is an exception. Despite needing some service tweaks to ensure the food comes out in the right order, with apps before entrees, Scoozi is a refreshingly changed restaurant. The decor is warm and welcoming and the food is quite good.
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